OpenWorX Business Attendant System User Guide | Configuring the User Options |
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To Add or Modify a Speed Dial from the Speed Dials Window
Use the following steps to add or modify a speed dial number from the Speed Dials window.
1.If the Speed Dials window (Figure
•Select Window > Speed Dials from the Line Status window.
•Press CTRL+P.
2.
Figure
3.Enter the name that you want to appear on the speed dial button in the Name field.
4.Enter the phone number that you want associated with this button in Number field.
5.Do one of the following:
•To turn on monitoring for this speed dial, select the Monitor Speed Dial Buttons check box. When monitoring is selected, the BAS will flash this speed dial button red if a call is ringing on this extension, and it will turn the button solid red if the extension is off hook.
Note: Only extensions on the local PBX or on the Fusion network can be monitored. Therefore, do not select this option if the speed dial number is an ACD pilot, an extension across CCIS, or an external phone number. If OAI traffic is heavy at your site, or if your PBX is running in two port mode and this extension already is being monitoring by other applications, such as Incoming Call Assistant or ACD, you may choose not to select this option.
•To turn off monitoring for this speed dial, clear the Monitor Speed Dial Buttons check box.
6.Click OK. The speed dial button is updated.
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