Introduction | OpenWorX Business Attendant System User Guide |
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Screened Transfer
Allows the attendant to place the caller on consultation hold, then call the destination party, announce the transfer, and release from the call. Also known as an Announced Transfer.
Server Port
The port used by all Business Attendant Client workstations to communicate with the Business Attendant Server.
Source
The extension where a call originates or the party placing the call.
Transfer to Voice Mail
Automatically routes the source caller to the destination party’s voice mail box.
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