Configuring the User Options | OpenWorX Business Attendant System User Guide |
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To Add or Modify a Speed Dial Using the Directory
Use the following steps to add or modify a speed dial number using the Directory window.
1.If the Directory window is not displayed, open the Directory window by doing one of the following:
•Start typing the name in the Number Entered field on the Line Status window to find the matching entries in the Directory.
Note: If no records are found, check the Search for field listed on the Directory Window to verify that the BAS is searching for either the FullName, LastName, or FirstName field. If it is not, select a different Default sort field in the Options>Preferences>Employee DB tab from the Line Status Window.
•Select Window > Directory from the Line Status window.
•Press CTRL+R.
The Directory window displays (Figure
2.If the Speed Dials window is not displayed, open the Speed Dials window by doing one of the following:
•From the Line Status window, select Window > Speed Dials.
•Press CTRL+P.
The Speed Dials window displays (Figure
3.Do one of the following to update the speed dial button:
•Click and drag the desired entry from the Directory window to the General tab of the Business Attendant Client Options dialog box (Figure
•Click and drag the desired entry from the Directory window to the Speed Dials window, then drop onto the speed dial button you want to update. The speed dial button is updated.
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