Xerox 2045e appendix Machine Does Not Print, Possible Cause Solutions

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Troubleshooting

The Machine Does Not Print

Possible Cause

Solutions

 

 

Is the power on?

Check the cable is securely plugged into the power outlet and the

 

machine.

 

Turn on the main power switch.

 

 

Is the machine online?

If not, press [fOnline] on the display panel.

 

 

Does the printer function

If so, check the error message on the display panel and take re-

status indicator stay red?

quired action.

 

 

Is there a warning status or

If so, check the error message or warning status on the display

error message on the dis-

panel and take the required action.

play panel?

 

 

 

Can you print a configura-

If you cannot print a configuration page, there maybe a machine

tion page?

malfunction. Contact your sales or service representative.

 

See p.38 “Printing the configuration page” for printing a configu-

 

ration page.

 

 

Is the interface cable con-

Connect the interface cable securely. If it has a fastener, fasten that

nected securely to the ma-

securely as well.

chine and computer?

See “Connecting the Machine”, Printer Reference 1.

 

 

 

Are you using the correct

The type of interface cable you should use depends on the compu-

interface cable?

ter. Be sure to use the correct one. If the cable is damaged or worn,

 

replace it.

 

See “Connecting the Machine”, Printer Reference 1.

 

 

Was the interface cable

Connect the interface cable before turning on the machine.

connected after the ma-

 

chine was turned on?

 

 

 

Is the signal status satisfac-

To check signal status, press {User Tools/Counter} on the display

tory when using wireless

panel, and then press [System Settings] on the display panel. On the

LAN in infrastructure

[Interface Settings] tab, select [IEEE 802.11b], and then press [Wireless

mode ?

LAN Signal]. If signal quality is poor, move the machine to a loca-

 

tion where radio waves can pass or remove objects that might

 

cause interference.

 

Note

 

❒ You can check signal status only when using wireless LAN in

 

infrastructure mode.

 

 

When using wireless LAN,

Check using the machine's display panel that the SSID is correctly

is the SSID correctly set?

set.

 

See “Interface Settings/IEEE 802.11b (Option)”, General Settings

 

Guide.

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Contents Printer/Scanner Unit Type 2045e Introduction Table of Contents Punch Adjusting Printer Features Printer Features ParametersFinisher Staple Manuals for This Machine Other manuals Manuals for DeskTopBinder V2 LiteManuals for ScanRouter V2 Lite How to Read This Manual SymbolsPreparation LimitationPage Accessing Printer Properties Changing default settingsMaking settings from an application Make the settings you require, and then click OKWindows 2000/XP Accessing Printer Properties Changing default settings Printer propertiesWindows NT 4.0 Accessing Printer Properties On the File menu, click Printing PreferencesChanging the default settings Default document properties Make the settings you requireThen click OK Normally you do not have toSetting up for printing from an application Macintosh Setting Up for PrintingMaking paper settings from an application Canceling a Print Job Windows Canceling a Print JobPress Reset Current Job or Reset All Jobs Press Yes to cancel the print jobMacintosh Canceling a Print Job Double-click the printer icon on the desktopSetting Up the Printer Driver and Canceling a Print Job Using the Document Server Accessing the Document ServerUsing the Document Server Start printing from the applica- tions Print dialog box Sample PrintPrinting a Sample Print File Press View Sample Print jobs Select the file you want to print by pressing itPress Print Press YesChecking the Error Log Press View Sample Print jobs Press Show Error LogDeleting a Sample Print File Press DeletePress View Locked Print jobs Locked PrintPrinting a Locked Print File Enter the password using the number keys, and then press OK Deleting Locked Print FilesUnlock Files in Password Manage Press Continue Print Using a Selected TrayForm Feed Canceling Form Feed Press ResetAlert messages Error & Status Messages on the Display PanelStatus messages Ity on the Change Accesso Error & Status Messages on the Display Panel Sories... option in the Rpcs Error & Status Messages on the Display Panel Possible Cause Solutions Machine Does Not Print\UTILITY\1394\ Interface cable Network connectionOther Printing Problems Problem Causes and SolutionsPrinter properties dialog box Change User Settings... dialog box, on the Print Quality tab Readme file in the same directory on the CD-ROM Printer Features Printer Features MenuPrinter Features Press the User Tools/Counter key on the control panel Adjusting Printer FeaturesPress Printer Features List/Test Print Printer Features ParametersPaper Input Interpreting the configuration System Reference Unit Number Total MemoryFirmware Version HDD Font/ Macro DownloadError Log SystemPCL Menu PS MenuMaintenance Setting Menu ProtectCanceling Menu Protect Menu ProtectSystem Copies Edge SmoothingToner Saving Sub Paper SizeHost Interface PCL Menu Resolution PS MenuExtend A4 Width Data FormatAppendix FinisherStaple Staple PositionStaple Stapling Precautions Staple Punch Punch PositionPunching Precautions Tings GuideCollate CollateRotating Collate Shift CollateCollate Spool Printing Viewing/Deleting spool jobs in a Web browserSetting Spool Printing Covers Cover sheetFront/Back covers Inserting a slip sheet between OHP transparencies Slip SheetsInserting a slip sheet between each Slip Sheets Chaptering No slip sheetsChaptering User Defined Pages System Settings Parallel Connection Specifications Component SpecificationsOptions Power supply Transmission modeData transfer speed Connectable number of devices on a busBlueTooth Unit Type USB2.0 Interface Board Type a Transmission specSupported operating system PostScript 3 Unit TypeIndex Canceling a job GB GB Copyright GB GB B654-8620
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