4
30
Troubleshooting
Problem |
| Solutions |
|
| |
Is the Data In indicator | If not, data is not being sent to the machine. | |
blinking or lit after starting | ❖ When the machine is connected to the computer using | |
the print job? | ||
| the interface cable | |
| Check the machine port settings are correct. For parallel port | |
| connection, port LPT1 or LPT2 should be set. | |
| • | Windows 95/98/Me |
|
| A Click the [Start] button, point to [Settings], and then click |
|
| [Printers]. |
|
| B Click the icon of the machine. On the [File] menu, click |
|
| [Properties]. |
|
| C Click the [Details] tab. |
|
| D In the [Print to the following port(s)] list, confirm the correct |
|
| port is selected. |
| • | Windows 2000 |
|
| A Click the [Start] button, point to [Settings], and then click |
|
| [Printers]. |
|
| B Click the icon of the machine. On the [File] menu, click |
|
| [Properties]. |
|
| C Click the [Ports] tab. |
|
| D In the [Print to the following port(s)] list, confirm the correct |
|
| port is selected. |
| • | Windows XP Professional |
|
| A Click the [Start] button, and then click [Printers and Faxes]. |
|
| B Click the icon of the machine. On the [File] menu, click |
|
| [Properties]. |
|
| C Click the [Ports] tab. |
|
| D In the [Print to the following port(s)] list, confirm the correct |
|
| port is selected. |
| • Windows XP Home Edition | |
|
| A Click the [Start] button, click [Control Panel], click [Print- |
|
| ers and Other Hardware], and then click [Printers and Faxes]. |
|
| B Click the icon of the machine. On the [File] menu, click |
|
| [Properties]. |
|
| C Click the [Ports] tab. |
|
| D In the [Print to the following port(s)] list, confirm the correct |
|
| port is selected. |
| • | Windows NT 4.0 |
|
| A Click the [Start] button, point to [Settings], and then click |
|
| [Printers]. |
|
| B Click the icon of the machine. On the [File] menu, click |
|
| [Properties]. |
|
| C Click the [Ports] tab. |
|
| D In the [Print to the following port(s)] list, confirm the correct |
|
| port is selected. |
| ❖ Network connection | |
| Contact your network administrator. | |
|
|
|