Elo TouchSystems
IntelliTouch SecureTouch
manual
Troubleshooting
Specification
Physical Characteristics
Install
P4 Pins Signal Function
Warranty
Display Problems
Diagnostic LEDs
P2 Pins DB25
Jumper Settings
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Contents
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Elo IntelliTouch /SecureTouch Touchscreen Guide
Disclaimer
Page
Intellitouch 10-YEAR Warranty
Page
Table of Contents
Index
List of Figures
Viii
List of Tables
Page
Introduction
Intellitouch Technology
IntelliTouch Touchscreen
IntelliTouch Touchscreen
IntelliTouch controller
IntelliTouch Controller
Agency Approvals
Driver Software
Work Area
Safety Information
Getting Started
Design Considerations for CRTs and LCDs
Protective Clothing
Bezel design
Bezel Design
CRT Integration
Safety Information
Suggested Tools
Definition of Terms
Typical IntelliTouch Touchscreen Installation
Summary of Installation Steps
Incoming Inspection
Testing the Monitor
Disassembling the Monitor
Unpacking the Touchscreen
Discharge the CRT
Remove the Back Case
Remove the Electronic Chassis
14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Remove the CRT
Verify Touchscreen Fit
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Attaching the Touchscreen
Proper placement of adhesive tape to the touchscreen
Spacing the CRT from the Bezel
Installing the Controller
Touchscreen Cabling System for Internal Serial Controller
Internal Serial Controller 2500S
P4 Pins Signal Function
24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
External Serial Controller
26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Internal USB Controller 2500U
Internal USB Controller 2500U
28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Reassembling the Monitor
Routing the Touchscreen Cables
Proper Sealing Improper Sealing
Sealing the Monitor
Sealing Material Selection
System Evaluation
Proper Bezel Mounting Improper Bezel Mounting
LCD Integration
Unpacking the Touchscreen
Definition of Terms
Disassembling the LCD Monitor
Tools and Equipment
Required Parts for Serial Connection
Required Parts for USB Connection
Optional Parts for USB Connection
Optional Parts for Serial Connection
Removing the LCD
Removing the Rear Case
Determining Touchscreen Fit
Mounting the Touchscreen
Attaching double-sided adhesive tape to the touchscreen
Spacing the LCD from the Bezel
Sealing
10 2500S Internal Serial Controller
11 2500U USB controller
Parasitic Tap of 5Vdc
Power
12 DC to DC converter
Parasitic Tap of 7-30Vdc DC to DC converter
Modifying the Case for USB Output
Modifying the Case for Serial Output
13 Horizontal escutcheon plate
Re-assembling the Display
48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Troubleshooting Process
Troubleshooting Guide
Software Troubleshooting
Display Problems
Video Alignment Problems
Hardware Troubleshooting
Serial Controller
Using the Comdump Utility
Byte
Byte Description
P2 Pins DB25
Host Signal Source
RS-232 Connections
Power Connections
Touchscreen and Touchscreen Cables
Figure A.2 Transducer and Wedge Assembly
IC1 Cable
EC2 Cable
2x6 Male Header DB9 Male Function
IntelliTouch Serial Controllers
Diagnostic LEDs
Diagnostic Codes
IntelliTouch Serial Controller 2500S
AA Bit Value hex Description
Figure A.4 DB9 and DB25 Connector Pin Positions
DB9 and DB25 Connector Pin Positions
Specifications
Mechanical
IntelliTouch Touchscreens
Optical
Environmental
UL Compliance Fire Retardation FCC Compliance
Agency Approvals
Physical Characteristics
IntelliTouch 2500U USB Controller
Electrical
Touchscreen Connector Power Connector, P4
P2 pin number Signal name Standard wire color
Signal name P4 pin Signal function
Signal name P3 pin Signal function
Agency Approvals
LED Diagnostic Characteristics
LED Blink Rate Function
LED State Function
Figure B.4 2500U USB Controller, top view
2500U USB Controller Drawings
Figure B.6 2500U USB Controller, bottom-view
Environments
IntelliTouch 2500S Serial Controller
72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Parameter Value Applicable Signals EIA-232 subsec
Signal Name DB-9 P2 pin Sourced by Signal Function
Board mounted Cable applied Header Plug
Jumper Function
Jumper Settings
76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Figure B.11 2500S Serial Controller, top view
Drawings
Figure B.13 2500S Serial Controller
Part Number Description
ELO Part Numbers
Cables
Stylus
82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Glossary
Page
Glossary-85
Page
Glossary-87
Vertical Refresh Rate-See Refresh Rate
Index
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Page
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