Elo TouchSystems IntelliTouch SecureTouch manual Verify Touchscreen Fit

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The potential interference between the degaussing coil and the touchscreen must also be evaluated. The coil will usually fit between the touchscreen and the inside surface of the bezel, as there is typically a natural cavity for it. If there is not enough space for the coil, you may have to provide additional setback for the CRT. It may also be possible to relocate the coil to the bell side of the CRT. Normally, this does not significantly reduce the coil’s effectiveness. However, you must determine this by inspecting the display for color problems after reassembly.

Check for adequate clearance of the transducers and the cable from the bezel

structure. If the position of the cable causes difficulty, the touchscreen may be rotated 180° (only if the touchscreen is sealed and using Elo drivers).The preferred orientation of the IntelliTouch touchscreen is with the cable exiting from the right side, when viewed from the front of the display. Rotation will cause an inversion of the output coordinates, which will be compensated for automatically by Elo driver software, but perhaps not by other drivers. (Flat touchscreens should have the reflector stripes on the side facing the user.)

Verify Touchscreen Fit

1Check to ensure touchscreen dimensions match CRT display. Place the touchscreen on the face of the tube to see that the face of the CRT and touchscreen are about the same size, and that the radius of curvature (ROC) of each surface matches well. If both of these conditions are not met, you may not have the proper touchscreen for the display. Most color displays have standard size CRT's with standard ROC's, and Elo has touchscreens for most of them.

2Determine if the touchscreen will fit in the bezel without modifications to the

bezel. The bezel should not touch the transducers and should land in the sealing area, not on the reflector strips.2 Modifications, if necessary, should be done without compromising the mechanical integrity of the display. Also see Bezel Design section for recommendations.

Note: If the touchscreen will not fit flush against the lip of the bezel, do not force it. An interference fit between the edge of an IntelliTouch touchscreen and some of the plastic ribs found in display bezels can pinch and break the small wires which carry the signals along the edges of the touchscreen or even result in fracture of the glass after reassembly.

2.Clearance around the transducers should be 1-2 mm clearance above transducers (to prevent dampening vibration, electrical short or breakage), and 3-5 mm around transducers. Allow for

manufacturing variances of touch screen and integration. If the position of the cable causes difficulty, the touchscreen may be rotated 180° . The preferred orientation of the IntelliTouch touchscreen is with the cable exiting from the right side, when viewed from the front of the display. Rotation will cause an inversion of the output coordinates, which will be compensated for automatically by Elo driver software, but perhaps not by other drivers. (Flat touchscreens should have the reflector stripes on the side facing the user.)

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology IntroductionIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch Controller IntelliTouch controllerDriver Software Agency ApprovalsSafety Information Work AreaDesign Considerations for CRTs and LCDs Getting StartedProtective Clothing Bezel Design Bezel designSafety Information CRT IntegrationDefinition of Terms Suggested ToolsSummary of Installation Steps Typical IntelliTouch Touchscreen InstallationTesting the Monitor Incoming InspectionDisassembling the Monitor Unpacking the TouchscreenRemove the Back Case Discharge the CRTRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial ControllerP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the MonitorSealing the Monitor Proper Sealing Improper SealingSystem Evaluation Sealing Material SelectionProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of TermsRequired Parts for Serial Connection Tools and EquipmentRequired Parts for USB Connection Optional Parts for Serial Connection Optional Parts for USB ConnectionRemoving the Rear Case Removing the LCDDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5VdcParasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converterModifying the Case for Serial Output Modifying the Case for USB OutputRe-assembling the Display 13 Horizontal escutcheon plate48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting ProcessDisplay Problems Software TroubleshootingHardware Troubleshooting Video Alignment ProblemsUsing the Comdump Utility Serial ControllerByte Description ByteHost Signal Source P2 Pins DB25RS-232 Connections Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen CablesEC2 Cable IC1 Cable2x6 Male Header DB9 Male Function Diagnostic LEDs IntelliTouch Serial ControllersIntelliTouch Serial Controller 2500S Diagnostic CodesAA Bit Value hex Description DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin PositionsSpecifications IntelliTouch Touchscreens MechanicalOptical EnvironmentalAgency Approvals UL Compliance Fire Retardation FCC ComplianceIntelliTouch 2500U USB Controller Physical CharacteristicsElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal functionLED Diagnostic Characteristics Agency ApprovalsLED Blink Rate Function LED State Function2500U USB Controller Drawings Figure B.4 2500U USB Controller, top viewFigure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsecBoard mounted Cable applied Header Plug Jumper Settings Jumper Function76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top viewFigure B.13 2500S Serial Controller ELO Part Numbers Part Number DescriptionCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page