Elo TouchSystems IntelliTouch SecureTouch manual Glossary-87

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Primary Colors-In light (and in monitors, which produce light) they are the basic colors-red, green and blue-that can be added together to create any other color.

R

Raster Area-The area of the CRT which has the ability to display a video image.

Refresh-The process in which the monitor repaints an image.

Refresh Rate-The rate at which a monitor repaints an image. A refresh rate of 60 Hertz, for example, means the screen is drawn 60 times per second. A low vertical refresh rate produces visible flicker.

Resolution-A standard by which the sharpness of the monitor is defined. It is defined by the number of pixels that are used to form an image. For example, a resolution of 1024 by 768 has 1024 pixels running horizontally and 768 pixels running vertically for a total of 786,432 pixels.

Roping-Describes an image distortion that gives solid straight lines a helical or twisted appearance. This problem is caused by poor convergence.

S

Scan-The process by which an image is developed. The electron beams excite the phosphor on the monitor screen dot by dot and line by line. The faster the scanning the more stable the image.

Shadow Mask-A mask formed behind the screen of a monitor. It consists of small holes that are used to filter and focus the light emitted from the electron gun.

Sharpness-Rather subjective and dependent on the eyes’ interpretation of the image.

Slot Mask-Also called aperture grille. Serves the same function as the shadow mask except that the slot mask is made up of vertical wires stretched behind the screen. This mask technology enables more light to filter through the mask, therefore giving the screen a brighter image.

Stripe Pitch-The equivalent of dot pitch on Trinitron tubes; the distance between one stripe and the next one of the same color, expressed in millimeters.

SuperClear™-SuperClear offers up to 30% more brightness and contrast, due to the addition of micro filters, than conventional CRT’s.

SVGA-An acronym for Super Video Graphics Array. A standard characterized by a resolution of 800 by 600.

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Introduction Intellitouch TechnologyIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch controller IntelliTouch ControllerAgency Approvals Driver SoftwareWork Area Safety InformationGetting Started Design Considerations for CRTs and LCDsProtective Clothing Bezel design Bezel DesignCRT Integration Safety InformationSuggested Tools Definition of TermsTypical IntelliTouch Touchscreen Installation Summary of Installation StepsUnpacking the Touchscreen Testing the MonitorIncoming Inspection Disassembling the MonitorDischarge the CRT Remove the Back CaseRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Touchscreen Cabling System for Internal Serial Controller Internal Serial Controller 2500SP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Reassembling the Monitor Routing the Touchscreen CablesProper Sealing Improper Sealing Sealing the MonitorSealing Material Selection System EvaluationProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Definition of Terms Disassembling the LCD MonitorTools and Equipment Required Parts for Serial ConnectionRequired Parts for USB Connection Optional Parts for USB Connection Optional Parts for Serial ConnectionRemoving the LCD Removing the Rear CaseDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Spacing the LCD from the Bezel Sealing10 2500S Internal Serial Controller 11 2500U USB controller Parasitic Tap of 5Vdc Power12 DC to DC converter Parasitic Tap of 7-30Vdc DC to DC converterModifying the Case for USB Output Modifying the Case for Serial Output13 Horizontal escutcheon plate Re-assembling the Display48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Process Troubleshooting GuideSoftware Troubleshooting Display ProblemsVideo Alignment Problems Hardware TroubleshootingSerial Controller Using the Comdump UtilityByte Byte DescriptionP2 Pins DB25 Host Signal SourceRS-232 Connections Power Connections Touchscreen and Touchscreen Cables Figure A.2 Transducer and Wedge AssemblyIC1 Cable EC2 Cable2x6 Male Header DB9 Male Function IntelliTouch Serial Controllers Diagnostic LEDsDiagnostic Codes IntelliTouch Serial Controller 2500SAA Bit Value hex Description Figure A.4 DB9 and DB25 Connector Pin Positions DB9 and DB25 Connector Pin PositionsSpecifications Environmental IntelliTouch TouchscreensMechanical OpticalUL Compliance Fire Retardation FCC Compliance Agency ApprovalsPhysical Characteristics IntelliTouch 2500U USB ControllerElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P4 pin Signal function Signal name P3 pin Signal functionLED State Function LED Diagnostic CharacteristicsAgency Approvals LED Blink Rate FunctionFigure B.4 2500U USB Controller, top view 2500U USB Controller DrawingsFigure B.6 2500U USB Controller, bottom-view Environments IntelliTouch 2500S Serial Controller72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Parameter Value Applicable Signals EIA-232 subsec Signal Name DB-9 P2 pin Sourced by Signal FunctionBoard mounted Cable applied Header Plug Jumper Function Jumper Settings76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Figure B.11 2500S Serial Controller, top view DrawingsFigure B.13 2500S Serial Controller Part Number Description ELO Part NumbersCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page