Elo TouchSystems IntelliTouch SecureTouch manual Getting Started, Protective Clothing

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Protective Clothing

Wear safety glasses, gloves, a rubber apron, and heavy protective clothing for any portion of this procedure that involves handling or working near the CRT.

Getting Started

There are two types of display technologies, CRT displays and LCD displays. IntelliTouch touchscreens are available for most displays, however each display may pose unique installation issues. If, after reading these instructions, you need further assistance please contact Elo Application Engineering for more information.

These instructions assume you have purchased an Elo Touchscreen Kit and Touchscreen Installation Kit. Only a minimum of equipment and materials is required beyond what is provided in the kits. Before proceeding with the component integration design considerations, please review the section on page 6, Design Considerations for CRTs and LCDs, in order to optimize your touchmonitor performance.

Design Considerations for CRTs and LCDs

Before designing an LCD or a CRT touchmonitor you should consider the following criteria (all detailed later in the chapter.):

Ensure the touchscreen active area and overall glass dimensions are compatible with the display viewing area. For CRT displays, additionally check to make sure the radius of curvature (ROC) of the display matches the radius of curvature of the touchscreen.

Ensure that adequate power is available for the controller.

Ensure the bezel does not contact the transducers located on the edge of the touchscreen.

Ensure the bezel lands in the sealing area of the touchscreen. See Figure 2.1 on page 7.

Ensure there is a suitable location to mount the IntelliTouch controller.

A seal should be used between the display bezel and the touchscreen. Ensure that the display and its mounting can withstand the force from the compressed seal. See page 30.

Ensure the CRT tube can be moved back so there is space for the touchscreen.

2-6I n t e l l i T o u c h / S e c u r e T o u c h G u i d e

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology IntroductionIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch Controller IntelliTouch controllerDriver Software Agency ApprovalsSafety Information Work AreaGetting Started Design Considerations for CRTs and LCDsProtective Clothing Bezel Design Bezel designSafety Information CRT IntegrationDefinition of Terms Suggested ToolsSummary of Installation Steps Typical IntelliTouch Touchscreen InstallationDisassembling the Monitor Testing the MonitorIncoming Inspection Unpacking the TouchscreenRemove the Back Case Discharge the CRTRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial ControllerP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the MonitorSealing the Monitor Proper Sealing Improper SealingSealing Material Selection System EvaluationProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of TermsTools and Equipment Required Parts for Serial ConnectionRequired Parts for USB Connection Optional Parts for Serial Connection Optional Parts for USB ConnectionRemoving the Rear Case Removing the LCDDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5VdcParasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converterModifying the Case for Serial Output Modifying the Case for USB OutputRe-assembling the Display 13 Horizontal escutcheon plate48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting ProcessDisplay Problems Software TroubleshootingHardware Troubleshooting Video Alignment ProblemsUsing the Comdump Utility Serial ControllerByte Description ByteP2 Pins DB25 Host Signal SourceRS-232 Connections Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen CablesIC1 Cable EC2 Cable2x6 Male Header DB9 Male Function Diagnostic LEDs IntelliTouch Serial ControllersDiagnostic Codes IntelliTouch Serial Controller 2500SAA Bit Value hex Description DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin PositionsSpecifications Optical IntelliTouch TouchscreensMechanical EnvironmentalAgency Approvals UL Compliance Fire Retardation FCC CompliancePhysical Characteristics IntelliTouch 2500U USB ControllerElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal functionLED Blink Rate Function LED Diagnostic CharacteristicsAgency Approvals LED State Function2500U USB Controller Drawings Figure B.4 2500U USB Controller, top viewFigure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsecBoard mounted Cable applied Header Plug Jumper Settings Jumper Function76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top viewFigure B.13 2500S Serial Controller ELO Part Numbers Part Number DescriptionCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page