Elo TouchSystems IntelliTouch SecureTouch manual Safety Information, Work Area

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C H A P T E R

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COMPONENT INSTALLATION

This chapter outlines the procedures for installing touchscreen components that will convert your monitor into a touchmonitor. Details are given on mounting the touchscreen, controller, and connecting cables.

Safety Information

WARNING The touchscreen installation procedure outlined in this chapter may require exposure to high-voltage components and handling of the CRT. This procedure can be dangerous and an accident is potentially lethal. Therefore, the procedure should only be performed by a qualified person. Read this entire chapter before attempting a touchscreen installation.

Follow the procedure carefully, work with the power off and the unit unplugged, observe all warnings, and wear protective clothing. Elo is not liable for damage or injury resulting from the users actions.

Consider purchasing a touch monitor from Elo if you do not have previous experience working with touchscreens and disassembling displays. Elo also offers touchscreen installation services in quantity for a variety of displays or can recommend third-party intergators in your area.

Work Area

Before proceeding with the installation, prepare a padded work surface. A plastic waste basket is recommended for supporting the CRT during part of the installation.

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Introduction Intellitouch TechnologyIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch controller IntelliTouch ControllerAgency Approvals Driver SoftwareWork Area Safety InformationProtective Clothing Getting StartedDesign Considerations for CRTs and LCDs Bezel design Bezel DesignCRT Integration Safety InformationSuggested Tools Definition of TermsTypical IntelliTouch Touchscreen Installation Summary of Installation StepsIncoming Inspection Testing the MonitorDisassembling the Monitor Unpacking the TouchscreenDischarge the CRT Remove the Back CaseRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Touchscreen Cabling System for Internal Serial Controller Internal Serial Controller 2500SP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Reassembling the Monitor Routing the Touchscreen CablesProper Sealing Improper Sealing Sealing the MonitorProper Bezel Mounting Improper Bezel Mounting Sealing Material SelectionSystem Evaluation LCD Integration Unpacking the Touchscreen Definition of Terms Disassembling the LCD MonitorRequired Parts for USB Connection Tools and EquipmentRequired Parts for Serial Connection Optional Parts for USB Connection Optional Parts for Serial ConnectionRemoving the LCD Removing the Rear CaseDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Spacing the LCD from the Bezel Sealing10 2500S Internal Serial Controller 11 2500U USB controller Parasitic Tap of 5Vdc Power12 DC to DC converter Parasitic Tap of 7-30Vdc DC to DC converterModifying the Case for USB Output Modifying the Case for Serial Output13 Horizontal escutcheon plate Re-assembling the Display48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Process Troubleshooting GuideSoftware Troubleshooting Display ProblemsVideo Alignment Problems Hardware TroubleshootingSerial Controller Using the Comdump UtilityByte Byte DescriptionRS-232 Connections P2 Pins DB25Host Signal Source Power Connections Touchscreen and Touchscreen Cables Figure A.2 Transducer and Wedge Assembly2x6 Male Header DB9 Male Function IC1 CableEC2 Cable IntelliTouch Serial Controllers Diagnostic LEDsAA Bit Value hex Description Diagnostic CodesIntelliTouch Serial Controller 2500S Figure A.4 DB9 and DB25 Connector Pin Positions DB9 and DB25 Connector Pin PositionsSpecifications Mechanical IntelliTouch TouchscreensOptical EnvironmentalUL Compliance Fire Retardation FCC Compliance Agency ApprovalsElectrical Physical CharacteristicsIntelliTouch 2500U USB Controller Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P4 pin Signal function Signal name P3 pin Signal functionAgency Approvals LED Diagnostic CharacteristicsLED Blink Rate Function LED State FunctionFigure B.4 2500U USB Controller, top view 2500U USB Controller DrawingsFigure B.6 2500U USB Controller, bottom-view Environments IntelliTouch 2500S Serial Controller72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Parameter Value Applicable Signals EIA-232 subsec Signal Name DB-9 P2 pin Sourced by Signal FunctionBoard mounted Cable applied Header Plug Jumper Function Jumper Settings76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Figure B.11 2500S Serial Controller, top view DrawingsFigure B.13 2500S Serial Controller Part Number Description ELO Part NumbersCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page