Elo TouchSystems IntelliTouch SecureTouch Sealing the Monitor, Proper Sealing Improper Sealing

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Reconnect all cables that were removed during the disassembly procedure. Watch for single ground connections from the CRT mount to the chassis, between individual chassis members, etc., which may have lugs and screws to connect them, or sometimes individual push-on solderless connectors. Failure to reconnect these important cables may result in improper performance of the display after reassembly and may render the unit unsafe.

Re-glue the CRT circuit board to the connector with an electronic-grade (non-corrosive) silicone adhesive (such as GE RTV-162). Discharge the CRT again (see Discharging the CRT, page 12), and then reconnect the anode lead to the anode button, making sure the spring hooks catch inside the hole.

If practical, test the monitor and touchscreen at the earliest time possible before reassembling the display, as the reassembly of the back case can be tedious. If mistakes have been made, corrections are easier to make if the covers are still off.

Next, label the monitor with information about the touchscreen installed, along with the model and settings of any internal serial controller.

For example:

Contains -2500S Serial Controller

Settings: 9600/8/1/N SmartSet/Binary/Stream Mode

Finally, remove any agency certifications (UL/cUL, FCC, TÜV, CE, etc.) for which you have not resubmitted.

Sealing the Monitor

A variety of methods may be used to seal an IntelliTouch system from dust or splashed liquids as required by the application or an industry standard:

1Use only closed cell polyolefin (Volara) foam available from Elo.

2Adhere the seal to the lip of the bezel. When the bezel is compressed against the touchscreen, the Volara material will act as a seal. Make sure the bezel and sealing tape (Volara) do not touch the reflector strips. See Figure 2.8 on page 31 for proper sealing location.

Proper Sealing

Improper Sealing

Figure 2.7 Proper and Improper Sealing

2-30I n t e l l i T o u c h / S e c u r e T o u c h G u i d e

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology IntroductionIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch Controller IntelliTouch controllerDriver Software Agency ApprovalsSafety Information Work AreaGetting Started Design Considerations for CRTs and LCDsProtective Clothing Bezel Design Bezel designSafety Information CRT IntegrationDefinition of Terms Suggested ToolsSummary of Installation Steps Typical IntelliTouch Touchscreen InstallationDisassembling the Monitor Testing the MonitorIncoming Inspection Unpacking the TouchscreenRemove the Back Case Discharge the CRTRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial ControllerP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the MonitorSealing the Monitor Proper Sealing Improper SealingSealing Material Selection System EvaluationProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of TermsTools and Equipment Required Parts for Serial ConnectionRequired Parts for USB Connection Optional Parts for Serial Connection Optional Parts for USB ConnectionRemoving the Rear Case Removing the LCDDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5VdcParasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converterModifying the Case for Serial Output Modifying the Case for USB OutputRe-assembling the Display 13 Horizontal escutcheon plate48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting ProcessDisplay Problems Software TroubleshootingHardware Troubleshooting Video Alignment ProblemsUsing the Comdump Utility Serial ControllerByte Description ByteP2 Pins DB25 Host Signal SourceRS-232 Connections Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen CablesIC1 Cable EC2 Cable2x6 Male Header DB9 Male Function Diagnostic LEDs IntelliTouch Serial ControllersDiagnostic Codes IntelliTouch Serial Controller 2500SAA Bit Value hex Description DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin PositionsSpecifications Optical IntelliTouch TouchscreensMechanical EnvironmentalAgency Approvals UL Compliance Fire Retardation FCC CompliancePhysical Characteristics IntelliTouch 2500U USB ControllerElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal functionLED Blink Rate Function LED Diagnostic CharacteristicsAgency Approvals LED State Function2500U USB Controller Drawings Figure B.4 2500U USB Controller, top viewFigure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsecBoard mounted Cable applied Header Plug Jumper Settings Jumper Function76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top viewFigure B.13 2500S Serial Controller ELO Part Numbers Part Number DescriptionCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page