Elo TouchSystems IntelliTouch SecureTouch manual

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CAUTION Observe polarity when connecting the power leads to the power supply. Reversing polarity may damage the controller.

Possible power supply sources included:

A direct power cable to a +5 Vdc source inside the display or tap unregulated monitor power in the +9 Vdc to +30 Vdc range using the Elo DC-to-DC converter (See “Elo Part Numbers” on page 79). Attach the direct power cable (See “Elo Part Numbers” on page 79) to the source, red to + 5 Vdc and black to common. You must attach the green ground cable to a suitable chassis ground for noise immunity and safety considerations. Observe polarity when connecting the power leads to the power supply. Reversing polarity will damage the controller.

Typical converter power consumption is approximately 1 W. Remember that each integration situation is unique; you must carefully evaluate available power rails and consider how drawing additional power from the display will affect monitor performance.

Install a power supply which requires a 100-240 Vac input. Connect a power cable harness to P4 on the controller, a 2x5 header with pins on 0.100-inch (2.54 mm) centers. Use a ribbon cable with an IDC connector or crimp-to- wire pin receptacles. An acceptable plug can be selected from Molex series 70450, Amp AMPMODU Mod. IV product line, or Berg mini-latch housing with Mini-PV pins. Connect a power supply to the harness and then to AC.

If none of the above options are practical, you must use either an optional keyboard power tap or wall-mount power supply to furnish +5 Vdc power to the controller.

CAUTION Before using a keyboard power tap, be sure sufficient power is available for the touchscreen controller or damage may occur to the computer.

Before connecting a keyboard power tap to the controller, be sure that power to the CPU is OFF. Connecting a keyboard power tap to a powered CPU may seriously damage the CPU or the controller and will blow the keyboard fuse.

1Decide where to mount the controller on the rear of the display case. After choosing a location, use masking tape to hold the template in the desired spot and drill a 1-inch diameter hole for cabling exiting the display and drill two holes for screws that will be mounted in the display case.

2Route the touchscreen cable (and power cable if using an internally located power source) through the 1-inch diameter hole in the display case. Insert the touchscreen cable into the keyed receptacle in the rear of the controller box. You will hear a “click” when the cable connector is properly connected to the controller. Pull any excess cabling back into the display case and attach the controller to the display case.

3Wrap excess cabling with tie wraps as required, and proceed to “Routing the Touchscreen Cables” on page 2-29.

2-26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology IntroductionIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch Controller IntelliTouch controllerDriver Software Agency ApprovalsSafety Information Work AreaProtective Clothing Getting StartedDesign Considerations for CRTs and LCDs Bezel Design Bezel designSafety Information CRT IntegrationDefinition of Terms Suggested ToolsSummary of Installation Steps Typical IntelliTouch Touchscreen InstallationDisassembling the Monitor Testing the MonitorIncoming Inspection Unpacking the TouchscreenRemove the Back Case Discharge the CRTRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial ControllerP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the MonitorSealing the Monitor Proper Sealing Improper SealingProper Bezel Mounting Improper Bezel Mounting Sealing Material SelectionSystem Evaluation LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of TermsRequired Parts for USB Connection Tools and EquipmentRequired Parts for Serial Connection Optional Parts for Serial Connection Optional Parts for USB ConnectionRemoving the Rear Case Removing the LCDDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5VdcParasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converterModifying the Case for Serial Output Modifying the Case for USB OutputRe-assembling the Display 13 Horizontal escutcheon plate48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting ProcessDisplay Problems Software TroubleshootingHardware Troubleshooting Video Alignment ProblemsUsing the Comdump Utility Serial ControllerByte Description ByteRS-232 Connections P2 Pins DB25Host Signal Source Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen Cables2x6 Male Header DB9 Male Function IC1 CableEC2 Cable Diagnostic LEDs IntelliTouch Serial ControllersAA Bit Value hex Description Diagnostic CodesIntelliTouch Serial Controller 2500S DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin PositionsSpecifications Optical IntelliTouch TouchscreensMechanical EnvironmentalAgency Approvals UL Compliance Fire Retardation FCC ComplianceElectrical Physical CharacteristicsIntelliTouch 2500U USB Controller Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal functionLED Blink Rate Function LED Diagnostic CharacteristicsAgency Approvals LED State Function2500U USB Controller Drawings Figure B.4 2500U USB Controller, top viewFigure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsecBoard mounted Cable applied Header Plug Jumper Settings Jumper Function76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top viewFigure B.13 2500S Serial Controller ELO Part Numbers Part Number DescriptionCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page