Elo TouchSystems IntelliTouch SecureTouch manual Remove the Electronic Chassis

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It may be necessary to remove some sheet metal to gain access to the anode lead—be very careful to do this without making contact to the anode lead itself.

Carefully discharge the CRT using the following procedure:

1Connect a clip lead or a heavy-gauge wire to the mounting ears or the spring- tensioned ground strap.

2Connect the other end of the clip lead or wire to the stem of a flat blade screwdriver that has an insulated handle.

3Hold the screwdriver by the insulated handle only. Insert the blade of the screwdriver under the rubber boot and make contact with the anode lead at the button. A distinct “snap” may or may not be heard as it discharges, depending on the amount of charge present on the anode.

4Disconnect the anode lead from the button by unhooking the spring wire clips. Note the location of the anode for proper CRT orientation during reassembly.

WARNING The CRT will regain a charge over time, even after it has been discharged. To avoid a dangerous electric shock, always discharge the CRT just before handling it, and treat it with respect thereafter.

Remove the Electronic Chassis

Continue disassembling the display until the face of the CRT is completely exposed. The degree of disassembly required will vary from display to display.

Normally the next step will be to remove the electronics chassis from the display. This requires removal of a small circuit board that is usually plugged into the socket on the end of the CRT. The circuit board is often glued to the CRT socket with a soft adhesive which must be cut away to remove the board. Several cables must also be unplugged from the electronics. Typically these cables are:

•Four wires from the yoke of the CRT, typically in a single four-pin connector. The yoke is the copper wire and magnet assembly at the base of the neck of the CRT. MPR II-compliant monitors may have additional cables and connectors on the yoke.

•A two-wire cable from the degaussing coil. This coil may be attached to the CRT, or be laying out of sight between the CRT and the bezel. Some monitors may have two separate coils.

•A one- or two-wire ground cable connected between the CRT circuit board and a ground strap. This strap is a long, uninsulated, braided wire which is spring-tensioned to maintain contact with the bell of the CRT.

•Various cables connected to the power switch, pilot light, front panel controls, etc.

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Introduction Intellitouch TechnologyIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch controller IntelliTouch ControllerAgency Approvals Driver SoftwareWork Area Safety InformationDesign Considerations for CRTs and LCDs Getting StartedProtective Clothing Bezel design Bezel DesignCRT Integration Safety InformationSuggested Tools Definition of TermsTypical IntelliTouch Touchscreen Installation Summary of Installation StepsIncoming Inspection Testing the MonitorDisassembling the Monitor Unpacking the TouchscreenDischarge the CRT Remove the Back CaseRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Touchscreen Cabling System for Internal Serial Controller Internal Serial Controller 2500SP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Reassembling the Monitor Routing the Touchscreen CablesProper Sealing Improper Sealing Sealing the MonitorSystem Evaluation Sealing Material SelectionProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Definition of Terms Disassembling the LCD MonitorRequired Parts for Serial Connection Tools and EquipmentRequired Parts for USB Connection Optional Parts for USB Connection Optional Parts for Serial ConnectionRemoving the LCD Removing the Rear CaseDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Spacing the LCD from the Bezel Sealing10 2500S Internal Serial Controller 11 2500U USB controller Parasitic Tap of 5Vdc Power12 DC to DC converter Parasitic Tap of 7-30Vdc DC to DC converterModifying the Case for USB Output Modifying the Case for Serial Output13 Horizontal escutcheon plate Re-assembling the Display48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Process Troubleshooting GuideSoftware Troubleshooting Display ProblemsVideo Alignment Problems Hardware TroubleshootingSerial Controller Using the Comdump UtilityByte Byte DescriptionHost Signal Source P2 Pins DB25RS-232 Connections Power Connections Touchscreen and Touchscreen Cables Figure A.2 Transducer and Wedge AssemblyEC2 Cable IC1 Cable2x6 Male Header DB9 Male Function IntelliTouch Serial Controllers Diagnostic LEDsIntelliTouch Serial Controller 2500S Diagnostic CodesAA Bit Value hex Description Figure A.4 DB9 and DB25 Connector Pin Positions DB9 and DB25 Connector Pin PositionsSpecifications Mechanical IntelliTouch TouchscreensOptical EnvironmentalUL Compliance Fire Retardation FCC Compliance Agency ApprovalsIntelliTouch 2500U USB Controller Physical CharacteristicsElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P4 pin Signal function Signal name P3 pin Signal functionAgency Approvals LED Diagnostic CharacteristicsLED Blink Rate Function LED State FunctionFigure B.4 2500U USB Controller, top view 2500U USB Controller DrawingsFigure B.6 2500U USB Controller, bottom-view Environments IntelliTouch 2500S Serial Controller72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Parameter Value Applicable Signals EIA-232 subsec Signal Name DB-9 P2 pin Sourced by Signal FunctionBoard mounted Cable applied Header Plug Jumper Function Jumper Settings76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Figure B.11 2500S Serial Controller, top view DrawingsFigure B.13 2500S Serial Controller Part Number Description ELO Part NumbersCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page
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