Elo TouchSystems IntelliTouch SecureTouch manual Incoming Inspection, Disassembling the Monitor

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Incoming Inspection

Unpacking the Touchscreen

Handle the touchscreen with care. Note the transducers in the corners are especially fragile. Note the location of the transducers and wiring. If any of these are accidentally broken during handling or installation, or if a wire is pulled loose, the touchscreen will not operate. Avoid excessive handling and stress on the touchscreen cable. Wear gloves to avoid getting fingerprints on the touchscreen. The touchscreens are pre-cleaned by Elo.

Testing the Monitor

The CRT display must be in good working order before beginning the installation of the touchscreen. Inspect the monitor for cosmetic flaws or damage. With a new display, it is suggested that you test the display by running it overnight. Check for acceptable color, linearity, brightness, contrast, distortion, and other QC tests.

Disassembling the Monitor

Disassemble the monitor on a large, well-lit work surface. Leave space to set aside major display components. Group screws and other hardware in small containers or in specific areas on the work surface as you remove them, in relation to the part of the display where you are working.

Most display manufacturers connect the major components with detachable cables that have labeled and keyed connectors; these cables are of lengths that will usually connect to only one place. Also, screws are identifiable by type and size, and usually will not fit in the wrong place. The most difficult problem with missing or wrong hardware or connections will be with ground cables that attach to obscure ground points on the metal chassis. When in doubt, make notes of the connection points.

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Introduction Intellitouch TechnologyIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch controller IntelliTouch ControllerAgency Approvals Driver SoftwareWork Area Safety InformationProtective Clothing Getting StartedDesign Considerations for CRTs and LCDs Bezel design Bezel DesignCRT Integration Safety InformationSuggested Tools Definition of TermsTypical IntelliTouch Touchscreen Installation Summary of Installation StepsUnpacking the Touchscreen Testing the MonitorIncoming Inspection Disassembling the MonitorDischarge the CRT Remove the Back CaseRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Touchscreen Cabling System for Internal Serial Controller Internal Serial Controller 2500SP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Reassembling the Monitor Routing the Touchscreen CablesProper Sealing Improper Sealing Sealing the MonitorProper Bezel Mounting Improper Bezel Mounting Sealing Material SelectionSystem Evaluation LCD Integration Unpacking the Touchscreen Definition of Terms Disassembling the LCD MonitorRequired Parts for USB Connection Tools and EquipmentRequired Parts for Serial Connection Optional Parts for USB Connection Optional Parts for Serial ConnectionRemoving the LCD Removing the Rear CaseDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Spacing the LCD from the Bezel Sealing10 2500S Internal Serial Controller 11 2500U USB controller Parasitic Tap of 5Vdc Power12 DC to DC converter Parasitic Tap of 7-30Vdc DC to DC converterModifying the Case for USB Output Modifying the Case for Serial Output13 Horizontal escutcheon plate Re-assembling the Display48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Process Troubleshooting GuideSoftware Troubleshooting Display ProblemsVideo Alignment Problems Hardware TroubleshootingSerial Controller Using the Comdump UtilityByte Byte DescriptionRS-232 Connections P2 Pins DB25Host Signal Source Power Connections Touchscreen and Touchscreen Cables Figure A.2 Transducer and Wedge Assembly2x6 Male Header DB9 Male Function IC1 CableEC2 Cable IntelliTouch Serial Controllers Diagnostic LEDsAA Bit Value hex Description Diagnostic CodesIntelliTouch Serial Controller 2500S Figure A.4 DB9 and DB25 Connector Pin Positions DB9 and DB25 Connector Pin PositionsSpecifications Environmental IntelliTouch TouchscreensMechanical OpticalUL Compliance Fire Retardation FCC Compliance Agency ApprovalsElectrical Physical CharacteristicsIntelliTouch 2500U USB Controller Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P4 pin Signal function Signal name P3 pin Signal functionLED State Function LED Diagnostic CharacteristicsAgency Approvals LED Blink Rate FunctionFigure B.4 2500U USB Controller, top view 2500U USB Controller DrawingsFigure B.6 2500U USB Controller, bottom-view Environments IntelliTouch 2500S Serial Controller72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Parameter Value Applicable Signals EIA-232 subsec Signal Name DB-9 P2 pin Sourced by Signal FunctionBoard mounted Cable applied Header Plug Jumper Function Jumper Settings76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Figure B.11 2500S Serial Controller, top view DrawingsFigure B.13 2500S Serial Controller Part Number Description ELO Part NumbersCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page