Elo TouchSystems IntelliTouch SecureTouch manual Definition of Terms, Suggested Tools

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Definition of Terms:

MONITOR: The term "monitor" refers only to the monitor, television, or other display that is to be integrated.

BEZEL: The term “bezel” refers to a specific part of the molded plastic cabinet of the monitor. The bezel is the part that covers the front of the CRT and separates it from the rear case.

CASE: The term "case" refers to a specific part of the molded plastic cabinet of the monitor. The case is the part that separates from the front bezel. The case normally covers the top, sides, back and bottom of the monitor assembly.

LCD: Liquid Crystal Display. Also referred to as the Panel.

CONTROLLER: The electronic device that converts touch data into USB information. For purposes of this document the controller referred to is the 2500U, which is the Elo internal IntelliTouch USB controller 2500U. Part number 714259-000.

Suggested Tools

Along with a copy of the monitor manufacturer’s manual, the following list of tools may be needed to install the touchscreen. Some of the tools are optional, but useful.

•Long (at least 9 inches, 230 mm) flat blade screwdriver with insulated handle

•Clip lead or heavy-gauge wire

•#2 Phillips screwdriver

•Scissors

•X-Acto knife (No. 11 blade) or hand milling tool

•DB9 hole punch (not needed for 2500U)

•Cable ties

•Household glass cleaner

•Paper towels

•Small containers or plastic bags to hold loose parts

The Elo Touchscreen Installation Kit is also recommended, and includes commonly used materials needed for touchscreen installation. This kit is useful for identifying preferred materials for your own procurement and may also be cost-effective and convenient when purchased for a limited number of installations. (See “Elo Part Numbers” on page 79.)

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Introduction Intellitouch TechnologyIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch controller IntelliTouch ControllerAgency Approvals Driver SoftwareWork Area Safety InformationGetting Started Design Considerations for CRTs and LCDsProtective Clothing Bezel design Bezel DesignCRT Integration Safety InformationSuggested Tools Definition of TermsTypical IntelliTouch Touchscreen Installation Summary of Installation StepsIncoming Inspection Testing the MonitorDisassembling the Monitor Unpacking the TouchscreenDischarge the CRT Remove the Back CaseRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Touchscreen Cabling System for Internal Serial Controller Internal Serial Controller 2500SP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Reassembling the Monitor Routing the Touchscreen CablesProper Sealing Improper Sealing Sealing the MonitorSealing Material Selection System EvaluationProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Definition of Terms Disassembling the LCD MonitorTools and Equipment Required Parts for Serial ConnectionRequired Parts for USB Connection Optional Parts for USB Connection Optional Parts for Serial ConnectionRemoving the LCD Removing the Rear CaseDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Spacing the LCD from the Bezel Sealing10 2500S Internal Serial Controller 11 2500U USB controller Parasitic Tap of 5Vdc Power12 DC to DC converter Parasitic Tap of 7-30Vdc DC to DC converterModifying the Case for USB Output Modifying the Case for Serial Output13 Horizontal escutcheon plate Re-assembling the Display48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Process Troubleshooting GuideSoftware Troubleshooting Display ProblemsVideo Alignment Problems Hardware TroubleshootingSerial Controller Using the Comdump UtilityByte Byte DescriptionP2 Pins DB25 Host Signal SourceRS-232 Connections Power Connections Touchscreen and Touchscreen Cables Figure A.2 Transducer and Wedge AssemblyIC1 Cable EC2 Cable2x6 Male Header DB9 Male Function IntelliTouch Serial Controllers Diagnostic LEDsDiagnostic Codes IntelliTouch Serial Controller 2500SAA Bit Value hex Description Figure A.4 DB9 and DB25 Connector Pin Positions DB9 and DB25 Connector Pin PositionsSpecifications Mechanical IntelliTouch TouchscreensOptical EnvironmentalUL Compliance Fire Retardation FCC Compliance Agency ApprovalsPhysical Characteristics IntelliTouch 2500U USB ControllerElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P4 pin Signal function Signal name P3 pin Signal functionAgency Approvals LED Diagnostic CharacteristicsLED Blink Rate Function LED State FunctionFigure B.4 2500U USB Controller, top view 2500U USB Controller DrawingsFigure B.6 2500U USB Controller, bottom-view Environments IntelliTouch 2500S Serial Controller72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Parameter Value Applicable Signals EIA-232 subsec Signal Name DB-9 P2 pin Sourced by Signal FunctionBoard mounted Cable applied Header Plug Jumper Function Jumper Settings76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Figure B.11 2500S Serial Controller, top view DrawingsFigure B.13 2500S Serial Controller Part Number Description ELO Part NumbersCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page