Elo TouchSystems IntelliTouch SecureTouch manual Spacing the CRT from the Bezel

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When you have a good feel for the placement of the touchscreen, clean the back side of the touchscreen and the face of the CRT again. Avoid all contact between the cleaning solution and the mounting materials as the cleaner may cause the mounting materials to eventually release from the glass. Remove all lint with a brush or compressed air. Remove the liner from the adhesive tape and align the touchscreen on the display. The thicker foam tape will keep the adhesive tape away from the CRT until you are ready to adhere the touchscreen to the display. Now press the touchscreen firmly against the CRT.

If you must remove the touchscreen from the CRT, cut the adhesive tape away with a sharp thin blade, such as an X-Acto knife. The touchscreen glass will probably break if you try to pull it off by a corner or an edge. Shave the old adhesive tape from the touchscreen and CRT with the knife. Adhesive residues can be removed with denatured alcohol, which will leave streaks and fingerprint smears. Use glass cleaner for the final cleaning prior to reapplication of new tape.

4Place touchscreen on CRT straight and centered.

5Peel off 3 cm of tape backer in two opposite corners. Fold to make tabs.

6Pull back on tab to remove tape backer from under touchscreen while pressing on touchscreen.

7Ensure there is nothing, such as tape, touching the reflector strips or transducers.

Spacing the CRT from the Bezel

The last part of the touchscreen mounting procedure is to determine the appropriate spacing of the CRT from the bezel, (with the touchscreen attached), and to reinstall the CRT with the required spacers in place (refer to Figure 2.8 on page 31). Do not clamp the touchscreen between the bezel and the CRT without proper spacers as breakage will almost certainly occur. The nominal thickness of the touchscreen and the two layers of adhesive tape is 3/16-inch (5 mm). If the touchscreen is to be in contact with the bezel, 3/16-inch (5 mm) nominal spacers would be required.

Because the original CRT face-to-bezel mount is often an interference fit, with the bezel shape altered slightly to draw it up tightly against the CRT, you should start with a 1/16-inch (2 mm) thicker spacer than the nominal dimension above. Two thicknesses of spacers, plus additional washers to use as shims, are available in the Touchscreen Installation Kit. (See “Elo Part Numbers” on page C-79 for Touchscreen Installation Kit).

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology IntroductionIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch Controller IntelliTouch controllerDriver Software Agency ApprovalsSafety Information Work AreaProtective Clothing Getting StartedDesign Considerations for CRTs and LCDs Bezel Design Bezel designSafety Information CRT IntegrationDefinition of Terms Suggested ToolsSummary of Installation Steps Typical IntelliTouch Touchscreen InstallationTesting the Monitor Incoming InspectionDisassembling the Monitor Unpacking the TouchscreenRemove the Back Case Discharge the CRTRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial ControllerP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the MonitorSealing the Monitor Proper Sealing Improper SealingProper Bezel Mounting Improper Bezel Mounting Sealing Material SelectionSystem Evaluation LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of TermsRequired Parts for USB Connection Tools and EquipmentRequired Parts for Serial Connection Optional Parts for Serial Connection Optional Parts for USB ConnectionRemoving the Rear Case Removing the LCDDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5VdcParasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converterModifying the Case for Serial Output Modifying the Case for USB OutputRe-assembling the Display 13 Horizontal escutcheon plate48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting ProcessDisplay Problems Software TroubleshootingHardware Troubleshooting Video Alignment ProblemsUsing the Comdump Utility Serial ControllerByte Description ByteRS-232 Connections P2 Pins DB25Host Signal Source Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen Cables2x6 Male Header DB9 Male Function IC1 CableEC2 Cable Diagnostic LEDs IntelliTouch Serial ControllersAA Bit Value hex Description Diagnostic CodesIntelliTouch Serial Controller 2500S DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin PositionsSpecifications IntelliTouch Touchscreens MechanicalOptical EnvironmentalAgency Approvals UL Compliance Fire Retardation FCC ComplianceElectrical Physical CharacteristicsIntelliTouch 2500U USB Controller Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal functionLED Diagnostic Characteristics Agency ApprovalsLED Blink Rate Function LED State Function2500U USB Controller Drawings Figure B.4 2500U USB Controller, top viewFigure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsecBoard mounted Cable applied Header Plug Jumper Settings Jumper Function76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top viewFigure B.13 2500S Serial Controller ELO Part Numbers Part Number DescriptionCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page