Elo TouchSystems IntelliTouch SecureTouch manual

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DPMS™ -Display Power Management Signaling standard. VESA® standard which ensures that monitor and video manufacturers produce power saving products that work together.

DQ-DAF-Double-Quadruple Dynamic Astigmatism and Focus. The basic technology of the DQ-DAF is the same as the DAF. The DQ-DAF has two sets of quadruple lenses in addition to the main focus lens. This provides separate horizontal and vertical focusing, and thus greater focal compensation than the standard DAF. This greater focal control gives a finer image and minimal Moire.

Drift-See swim.

E

Electron Gun-Located at the narrow end of the CRT, the electron gun shoots electron beams at colored phosphor dots to form the image on a monitor.

F

Flicker- Unsteadiness of the image caused by low refresh rate.

Frequency-Defines the number of events during a time period. Hertz (Hz) is a measurement of frequency.

G

Graphics Mode-A scanning mode in which greater number of dots, that form an image, are displayed with various colors and patterns.

H

Hertz-(Hz)-A unit used to measure frequency. It is defined as numbers of events per second. 1 Hz=1 cycle per second.

Horizontal Scanning-The movement an electron beam traces across horizontal phosphor dots on the CRT.

Horizontal Scanning Frequency-The rate in kHz of how many times an electron beam traces across horizontal lines of phosphor dots in one second, “painting” the image. Monitors with higher horizontal rates can run higher resolutions.

I

Interlaced Scanning Mode-A scheme that takes two passes to paint an on screen image, painting every other line on the first pass and sequentially filling in the rest of the line on the second pass. This scheme usually causes flicker.

Interlacing-See Interlaced Scanning Mode.

Glossary-84I n t e l l i T o u c h / S e c u r e T o u c h G u i d e

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology IntroductionIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch Controller IntelliTouch controllerDriver Software Agency ApprovalsSafety Information Work AreaGetting Started Design Considerations for CRTs and LCDsProtective Clothing Bezel Design Bezel designSafety Information CRT IntegrationDefinition of Terms Suggested ToolsSummary of Installation Steps Typical IntelliTouch Touchscreen InstallationTesting the Monitor Incoming InspectionDisassembling the Monitor Unpacking the TouchscreenRemove the Back Case Discharge the CRTRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial ControllerP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the MonitorSealing the Monitor Proper Sealing Improper SealingSealing Material Selection System EvaluationProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of TermsTools and Equipment Required Parts for Serial ConnectionRequired Parts for USB Connection Optional Parts for Serial Connection Optional Parts for USB ConnectionRemoving the Rear Case Removing the LCDDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5VdcParasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converterModifying the Case for Serial Output Modifying the Case for USB OutputRe-assembling the Display 13 Horizontal escutcheon plate48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting ProcessDisplay Problems Software TroubleshootingHardware Troubleshooting Video Alignment ProblemsUsing the Comdump Utility Serial ControllerByte Description ByteP2 Pins DB25 Host Signal SourceRS-232 Connections Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen CablesIC1 Cable EC2 Cable2x6 Male Header DB9 Male Function Diagnostic LEDs IntelliTouch Serial ControllersDiagnostic Codes IntelliTouch Serial Controller 2500SAA Bit Value hex Description DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin PositionsSpecifications IntelliTouch Touchscreens MechanicalOptical EnvironmentalAgency Approvals UL Compliance Fire Retardation FCC CompliancePhysical Characteristics IntelliTouch 2500U USB ControllerElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal functionLED Diagnostic Characteristics Agency ApprovalsLED Blink Rate Function LED State Function2500U USB Controller Drawings Figure B.4 2500U USB Controller, top viewFigure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsecBoard mounted Cable applied Header Plug Jumper Settings Jumper Function76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top viewFigure B.13 2500S Serial Controller ELO Part Numbers Part Number DescriptionCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page