Elo TouchSystems IntelliTouch SecureTouch manual

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Part Number Description

464629-000 IntelliTouch 10.4" flat, antiglare touchscreen

269259-000 IntelliTouch 10.4" flat, antiglare touchscreen

174235-000 IntelliTouch 11.4" flat, antiglare touchscreen

497139-000 IntelliTouch 12.1" flat, antiglare touchscreen

870693-000 IntelliTouch 13.1" flat, antiglare touchscreen

872581-000 IntelliTouch 13.8" flat, antiglare touchscreen

119941-000 IntelliTouch 14.2" flat, antiglare touchscreen

094939-000 IntelliTouch 15" flat, antiglare touchscreen

446211-000 IntelliTouch 15" flat profile, antiglare touchscreen

061863-000 IntelliTouch 16.1" flat, antiglare touchscreen

027307-000 IntelliTouch 17" flat, antiglare touchscreen

057855-000 IntelliTouch 18.1" flat, antiglare touchscreen

385094-000 IntelliTouch 20.1" flat, clear touchscreen

244599-000 IntelliTouch 21" flat, clear touchscreen

502833-000 IntelliTouch 21" flat, clear touchscreen

337235-000 IntelliTouch 14" spherical, clear touchscreen

980403-000 IntelliTouch 14" spherical, antiglare touchscreen

536385-000 IntelliTouch 14" spherical, clear touchscreen

594597-000 IntelliTouch 14" spherical, antiglare touchscreen

264963-000 IntelliTouch 15" spherical, clear touchscreen

513873-000 IntelliTouch 15" spherical, antiglare touchscreen

305385-000 IntelliTouch 15" spherical, clear touchscreen

329383-000 IntelliTouch 15" spherical, antiglare touchscreen

260573-000 IntelliTouch 17" spherical, clear touchscreen

431253-000 IntelliTouch 17" spherical, antiglare touchscreen

372695-000 IntelliTouch 17" spherical, clear touchscreen

123641-000 IntelliTouch 17" spherical, antiglare touchscreen

366503-000 IntelliTouch 19" spherical, clear touchscreen

093691-000 IntelliTouch 19" spherical, antiglare touchscreen

440789-000 IntelliTouch 19" fst, clear touchscreen

661457-000 IntelliTouch 19" fst, antiglare touchscreen

993323-000 IntelliTouch 20" spherical, clear touchscreen

463259-000 IntelliTouch 21" spherical, clear touchscreen

729761-000 IntelliTouch 21" spherical, antiglare touchscreen

C-82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology IntroductionIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch Controller IntelliTouch controllerDriver Software Agency ApprovalsSafety Information Work AreaDesign Considerations for CRTs and LCDs Getting StartedProtective Clothing Bezel Design Bezel designSafety Information CRT IntegrationDefinition of Terms Suggested ToolsSummary of Installation Steps Typical IntelliTouch Touchscreen InstallationDisassembling the Monitor Testing the MonitorIncoming Inspection Unpacking the TouchscreenRemove the Back Case Discharge the CRTRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial ControllerP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the MonitorSealing the Monitor Proper Sealing Improper SealingSystem Evaluation Sealing Material SelectionProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of TermsRequired Parts for Serial Connection Tools and EquipmentRequired Parts for USB Connection Optional Parts for Serial Connection Optional Parts for USB ConnectionRemoving the Rear Case Removing the LCDDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5VdcParasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converterModifying the Case for Serial Output Modifying the Case for USB OutputRe-assembling the Display 13 Horizontal escutcheon plate48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting ProcessDisplay Problems Software TroubleshootingHardware Troubleshooting Video Alignment ProblemsUsing the Comdump Utility Serial ControllerByte Description ByteHost Signal Source P2 Pins DB25RS-232 Connections Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen CablesEC2 Cable IC1 Cable2x6 Male Header DB9 Male Function Diagnostic LEDs IntelliTouch Serial ControllersIntelliTouch Serial Controller 2500S Diagnostic CodesAA Bit Value hex Description DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin PositionsSpecifications Optical IntelliTouch TouchscreensMechanical EnvironmentalAgency Approvals UL Compliance Fire Retardation FCC ComplianceIntelliTouch 2500U USB Controller Physical CharacteristicsElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal functionLED Blink Rate Function LED Diagnostic CharacteristicsAgency Approvals LED State Function2500U USB Controller Drawings Figure B.4 2500U USB Controller, top viewFigure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsecBoard mounted Cable applied Header Plug Jumper Settings Jumper Function76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top viewFigure B.13 2500S Serial Controller ELO Part Numbers Part Number DescriptionCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page