Elo TouchSystems IntelliTouch SecureTouch manual Diagnostic LEDs, IntelliTouch Serial Controllers

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Diagnostic LED's

Depending on where the controller is installed, the LED's may or may not be visible.

IntelliTouch Serial Controllers

The IntelliTouch serial controllers have one green diagnostic LED. Following power on, the controller performs a short self-test, where the LED stays lit. After the self-test, the LED flashes once per second, indicating normal operation. The self-test results are displayed by most Elo driver software.

During normal operation, the LED also indicates controller/host communication is in progress. When the touchscreen is touched, the LED should light continuously, then return to the normal flash rate. If the host does not remove the packet from the controller, the LED will stay lit.

The LED will also stay lit without a touch if the touchscreen or cabling is disconnected or not functioning.

If the LED flashes about two times per second, a warning error condition is indicated, such as improper communication from the host. Suspect an invalid command sequence from the host.

A-58I n t e l l i T o u c h / S e c u r e T o u c h G u i d e

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Contents Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology IntroductionIntelliTouch Touchscreen IntelliTouch TouchscreenIntelliTouch Controller IntelliTouch controllerDriver Software Agency ApprovalsSafety Information Work AreaDesign Considerations for CRTs and LCDs Getting StartedProtective Clothing Bezel Design Bezel designSafety Information CRT IntegrationDefinition of Terms Suggested ToolsSummary of Installation Steps Typical IntelliTouch Touchscreen InstallationDisassembling the Monitor Testing the MonitorIncoming Inspection Unpacking the TouchscreenRemove the Back Case Discharge the CRTRemove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial ControllerP4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the MonitorSealing the Monitor Proper Sealing Improper SealingSystem Evaluation Sealing Material SelectionProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of TermsRequired Parts for Serial Connection Tools and EquipmentRequired Parts for USB Connection Optional Parts for Serial Connection Optional Parts for USB ConnectionRemoving the Rear Case Removing the LCDDetermining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5VdcParasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converterModifying the Case for Serial Output Modifying the Case for USB OutputRe-assembling the Display 13 Horizontal escutcheon plate48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting ProcessDisplay Problems Software TroubleshootingHardware Troubleshooting Video Alignment ProblemsUsing the Comdump Utility Serial ControllerByte Description ByteHost Signal Source P2 Pins DB25RS-232 Connections Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen CablesEC2 Cable IC1 Cable2x6 Male Header DB9 Male Function Diagnostic LEDs IntelliTouch Serial ControllersIntelliTouch Serial Controller 2500S Diagnostic CodesAA Bit Value hex Description DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin PositionsSpecifications Optical IntelliTouch TouchscreensMechanical EnvironmentalAgency Approvals UL Compliance Fire Retardation FCC ComplianceIntelliTouch 2500U USB Controller Physical CharacteristicsElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal functionLED Blink Rate Function LED Diagnostic CharacteristicsAgency Approvals LED State Function2500U USB Controller Drawings Figure B.4 2500U USB Controller, top viewFigure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsecBoard mounted Cable applied Header Plug Jumper Settings Jumper Function76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top viewFigure B.13 2500S Serial Controller ELO Part Numbers Part Number DescriptionCables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page