RAD Data comm ASMI-450 operation manual Troubleshooting Instructions

Page 97

Diagnostics

5.5 Troubleshooting Instructions

In case a problem occurs, check the displayed alarm messages and refer to Section 5-2 and Table 5-1 for their interpretation. If trouble cannot be corrected by performing the actions listed in Table 5-1, use Table 5-2: identify the trouble symptoms and perform the actions listed under “Corrective Measures” in the order given in Table 5-2, until the problem is corrected.

Table 5-B. Troubleshooting Chart

No.

Trouble Symptoms

 

Probable Cause

 

Corrective Measures

 

 

 

 

 

 

 

 

 

 

1

The ASMi-450 is “dead”

1.

No power

1. Check that both ends of the power cable are

 

 

 

 

 

properly connected (for AC-powered units,

 

 

 

 

 

also check that the POWER switch is ON).

 

 

 

 

2.

If the ASMi-450 is powered from DC, check

 

 

 

 

 

the polarity of the power connections

 

 

2.

Blown fuse

Disconnect the power cable from both ends and

 

 

 

 

replace the fuse with another fuse of proper

 

 

 

 

rating

 

 

3.

Defective ASMi-450

Replace the ASMi-450

2

Local DTE does not

1.

Problem in local router

Activate the local port loopback. The TD and

 

receive the remote DTE.

 

connections

RD indicators should light to indicate data

 

No alarm indicator lights

 

 

activity. If the local DTE does not receive its

 

 

 

 

own signal, check the connections of the local

 

 

 

 

DTE, and the DTE itself

 

 

2.

Defective ASMi-450

Perform power-up self-test and replace the

 

 

 

 

ASMi-450 if defective

3

HDSL LOS indicator

1.

External problem

1.

Activate the local user's channel loopback. If

 

lights (local loss of

 

 

 

the local DTE does not receive its own

 

synchronization alarm on

 

 

 

transmission, check the cable connecting it

 

the HDSL line)

 

 

 

to the ASMi-450 DCE connector

 

 

2.

Defective ASMi-450

2.

Perform power-up self-test and replace the

 

 

 

 

 

ASMi-450 if defective

4

Ethernet interface COLL

1.

Loopback connected on

1.

If the TST indicator lights, check and

 

indicator lights most of

 

the ASMi-450

 

disconnect the loopback

 

the time, and LAN

 

 

2.

Check and replace if necessary the cable that

 

cannot operate

 

 

 

connects the ASMi-450 10BaseT connector

 

 

 

 

 

to the LAN

 

 

 

 

3.

Disconnect the ASMi-450 from the LAN: if

 

 

 

 

 

problem persists, troubleshoot the LAN

 

 

 

 

4.

Perform power-up self-test and replace the

 

 

 

 

 

ASMi-450 if defective

ASMi-450 Installation and Operation Manual

5-9

Image 97
Contents ASMi-450 Warranty Hdsl SelvRegulatory Information Declaration of Conformity Page Contents ASMi-450 Control from the Control Port Appendix a Connector Wiring Contents List of Figures List of Figures Xii List of Tables List of Tables Xiv Preliminary Preparations Starting Procedure Starting the ConfigurationStep Action Use the Command Configuration ProcedureFunction Terminal Type TV920 VT52 VT100 Freedom 100/110 Type Configuration Display Commands Control Commands Command IndexQuick-Start Guide Functional Description Purpose and Main FeaturesTypical Application for ASMi-450 with Data Interface Hdsl Subsystem Characteristics Internal timing System TimingLocal Control Control ASMi-450 OperationRemote Management Introduction Alarms Test and Diagnostics CapabilitiesPhysical Characteristics Power RequirementsBinary Digits Quaternary Symbol Transmission Media Hdsl Line SignalOperating Environment Hdsl Signal Structure HDSL-Related System Functions Hdsl Interface Technical SpecificationsEthernet Interface Physical Characteristics General Chapter InstallationSite Requirements UnpackingGeneral ASMi-450 Configuration InformationOpening ASMi-450 Case Switch S1 Jumper and Switch Location FunctionsASMi-450 Internal Settings OFF Jumper R/C Internal Settings Procedure Reinstalling ASMi-450 CoverJumper FGND/GND Connector Location Grounding AC Power Connection Power Connection Users Port ConnectionsDC Power Connection Hdsl Line Connections Control Port Connection Scope Chapter Front-Panel Operating InstructionsControl or Indicator Function Front Panel Controls, Connectors, and IndicatorsIndicator Function IndicatorsEthernet Interface General General Operating Instructions Display Functions Control of ASMi-450 Operation, GeneralStatus Messages Configuration ParametersTest Functions Display Description SeeOrganization Using Front-PanelASMi-450 Display Push-buttonsFront-Panel Operating Instructions Designation Function Values System Configuration ParametersControl Port Configuration Parameters Operating Instructions Turn-on Checking Current Operating ConfigurationCursor DisplayScroll Step Action Key Display Fault IndicationsNormal Front-Panel Indications Ethernet Interface IndicationsPassword Local Configuration Set-Up ProcedureConfiguration Procedure ProtectionAlready there Scroll to display the desired group Alarm Buffer Specific Configuration GuidelinesSP Parameters LCD Configuration Error Messages Front-Panel Operating Instructions Chapter ASMi-450 Control from the Control Port Hardware Requirements Data Terminal Ready DTR Interface TypeRequest to Send RTS Clear to Send CTSRing Indication RI Autobaud FunctionData Set Ready DSR Control Port Configuration Internal SettingsPreparation for Use of Supervision Terminal ASMi-450 Preparations Supervision Terminal ConnectionsCommand Protocol Command Language Syntax Command OptionsASMi-450 Supervision Language Option Meaning Example of UsageIndex of Commands Command Purpose Options CLR ALM ASMi-450 Command Set DescriptionCLR Loop FormatDate CLR TSTDEF Agent Display Fields DEF NameDEF PWD DEF NodePurpose Format Use DEF SPPWD DEF Term DEF SYSFunction Terminal Type VT-52 VT-100 Freedom-110 DSP ALMFormat Use Alarm No Alarm Syntax Meaning State Time Remote Signal Loss Remote AlarmQuality Alarm Remote DBDSP ST Line DSP HDR TSTREM LAN not ConnectedDisplay Format DSP ST PortPurpose Format Use Display Format Exit DSP ST SYSHelp Init DB Parameter Designation Default ValueLoop PasswordNode Time ResetStarting a Session Single ASMi-450 Control Session Ending a Control Session Configuration Error Messages ASMi-450 Control from the Control Port Status Indications and Messages Indicators DisplayON/OFF Message Description Corrective Actions AlarmASMi-450 Alarm Buffer Messages Cont’d Remote Alarm Remote Reverse Test Functions Test FunctionsOperating Instructions Loop REM REM PortActivating the Test Functions from a Control Terminal Power-Up Self-TestTrouble Symptoms Probable Cause Corrective Measures Troubleshooting InstructionsLAN Pin Designation Direction Function RS-530 DCE Connector and Adapter CablesRcea Pin Designation Direction Function 36/RS-449/422Rceb V.35 DCE Connector X.21 DCE Connector RS-232 V.24 Control Port Connector Hdsl Line ConnectorPin Function Pin Line Connected Connected to To TerminalEthernet Interface Connector Appendix B Snmp Management General Snmp Principles Snmp EnvironmentSnmp Operations MIB Structure Management Information BaseMIBs Supported by the ASMi-450 Snmp Agent Management Domains Under Access Restriction Using Snmp CommunitiesSnmp Communities Read ASMi-450 CommunitiesGeneral IP Environment IP EnvironmentIP Address Structure Address Class First Byte Address RangeSnmp Management Snmp Traps Appendix C Installation in 19 Racks Figure C-1. Installation of Single Unit in 19 Rack Installation of Single UnitGeneral Preparations Installation of Two UnitsFastening the Two Units ASMi-450 To install the ferrite cores