Nortel Networks NN44200-313 quick start Defining CallPilot in the customer data block LD

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20CallPilot resource configuration

Prompt

 

Response

Notes

 

 

 

 

 

CSQI

 

xxx

Enter the number of CallPilot

 

 

 

 

DS0 channels multiplied by 2.

 

 

 

 

For example, if there are 24

 

 

 

 

DS0 channels, enter 48.

 

 

 

 

 

CSQO

 

xxx

Enter the number of CallPilot

 

 

 

 

DS0 channels multiplied by 2.

 

 

 

 

For example, if there are 24

 

 

 

 

DS0 channels, enter 48.

 

 

 

 

 

4

To exit the overlay, enter ****.

 

 

 

 

 

 

 

 

 

—End—

 

Defining CallPilot in the customer data block (LD 15)

Tech tip: To view current system parameters, go to LD 21 and enter PRT at the REQ prompt, and then CDB and the appropriate customer number. The result is a list of all the current information in the Customer Data Block. Use the capture text function in hyperterminal to save a text file of the output.

Step Action

1Connect to the PBX.

2Enter LD 15.

3Enter the appropriate values as described in the following table to add Call Park Allowed and Message Center Included. For prompts not listed in the following table, press Enter to accept the default.

Table 5

LD 15 - Configuring Call Park Allowed and Message Center Included

Prompt

Response

Notes

 

 

 

REQ

CHG

 

 

 

 

TYPE

ftr

 

 

 

 

CUST

xx

Customer number for CallPilot.

 

 

 

OPT

CPA MCI

 

 

 

 

IDEF

YES

If Call Forward by Call Type

 

NO

(CFCT) is enabled on the CS

 

1000 or M1 switch, enter YES.

 

 

 

 

Otherwise, enter NO.

 

 

 

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

Copyright © 2007-2008, Nortel Networks

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Contents Quickstart Guide Page Page Page Contents CallPilot server preinstallation Getting help from the Nortel Web site How to get helpGetting help over the phone from a Nortel Solutions Center Getting help through a Nortel distributor or reseller CallPilot 5.0 installation Prerequisites to CallPilot 5.0 installationCallPilot 5.0 installation tasks CS 1000/M1 system status check tasksTime requirements Time requirements Task Time to completionCallPilot 5.0 installation CS 1000/M1 system status check CS 1000/M1 system status check tasksChecking the current IP address of the PBX LD Checking the currently configured VAS IDsChecking the status of the Elan connection to the PBX LD Checking the Elan interface status of the PBX LDEnabling the Elan interface of the PBX LD 16 CS 1000/M1 system status check CallPilot resource configuration CallPilot resource configuration tasksLD 17 Configuring the VAS ID Prompt Response Configuring a new Elan ID and VAS ID LDLD 17 Configuring the Elan ID Prompt Response Configuring system parameters LD Prompt ResponseSecu YES LD 17 Configuring system parameters Prompt ResponseDefining CallPilot in the customer data block LD LD 15 Configuring End-to-End Signaling Tone Prompt Response LD 15 Configuring Call Redirection Prompt ResponseConfiguring the Route Data Block LD Isdn YESPNI HlocConfiguring Automatic Call Distribution LD LD 16 Configuring the Route Data Block Prompt ResponseRoute Idef LOC Rcls EXTConfiguring the Dfdn LD REQ NEW Type ACD CustAcdn MWC MaxpConfiguring the CDN queue LD LD 23 Configuring Dfdn Prompt ResponseNcfw LD 23 Configuring the CDN queue PromptConfiguring ACD agents LD Type CDN CustDfdn LD 11 Configuring ACD agents Prompt ResponseProvisioning telephones LD CLSKEY KEY MSB NRD TRNLD 11 Provisioning telephones Prompt Response ZoneFDN CLS FNA MWA HTA HuntEnabling card slots LD Saving CS 1000/M1 changes LD 600r CallPilot server front panel CallPilot server general description600r CallPilot server Back panel 600r CallPilot server front panel LEDs Label Description1005r CallPilot server USB ID LEDDVD/CD/CD-RW Label Description Label Description USB 0 dongle connects here CallPilot server preinstallation Recommended toolsPreparing the site CallPilot server preinstallation tasksChoosing a location Connecting to the network Unpacking the serverEnd Rack-mounting the server CallPilot server installationCallPilot server installation tasks Installing peripheral devices Installing cables and grounds Continue with Performing preboot checks Performing preboot checks Connecting the server to power and starting itStep Action Completing the Setup Wizard and installing PEPs CallPilot server configurationCallPilot server configuration tasks Logging on to the CallPilot serverCallPilot server configuration Mailbox number Password Running the Configuration WizardType the Computer name From the Application Name list, select Voice Messaging Configuring new mailboxes and additional tasks From the Template Name list, select Regular User TemplateBacking up the system End Checking CallPilot connectivity and channels CallPilot server testingCallPilot server testing tasks Verifying that you can log on to mailboxes Verifying that you can leave a message Verifying that you can retrieve a messageTesting pcAnywhere using a remote PC What is next? Following is a complete list of CallPilot 5.0 NTPsCallPilot server testing Appendix Installing the CallPilot 5.0 image Installing the CallPilot 5.0 imageReturn to CallPilot server configuration Configuring a phantom superloop Appendix Configuring phantom DNsChecking for existing phantom loops Cden Creating a phantom DNLD 10 Creating a phantom DN Prompt Response CLS WTA UNR FTR Quickstart Guide
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