Nortel Networks NN44200-313 quick start CS 1000/M1 system status check tasks

13

CS 1000/M1 system status check

This task describes how to check the Communication Server 1000 (CS 1000) or the Meridian 1 (M1) system status.

To successfully install a basic CallPilot system, you must provision or verify the following parameters on the telephony switch (CS 1000 or M1):

•PBX IP and host name

•VAS ID

•ELAN ID

•system parameters

•ACD

•DFDN

•CDN

•ACD agents

•telephones

CallPilot can be provided only on a per-customer basis on the CS 1000 or M1 system. ELAN messages used for communication between the telephony switch and CallPilot contain a customer number to which CallPilot belongs. In these procedures, ensure that you enter the correct customer number in the overlays.

CS 1000/M1 system status check tasks

The following is a list of tasks you perform to check the status of the CS 1000 or M1 system. To link to detailed procedures for each task, click the text.

•"Checking the current IP address of the PBX (LD 117)" (page 14)

•"Checking the currently configured VAS IDs" (page 14)

•"Checking the ELAN interface status of the PBX (LD 137)" (page 15)

•"Enabling the ELAN interface of the PBX (LD 137)" (page 15)

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

Copyright © 2007-2008, Nortel Networks