Nortel Networks NN44200-313 quick start Conﬁguring new mailboxes and additional tasks

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52CallPilot server conﬁguration

21When the conﬁguration is complete, restart the CallPilot server.

—End—

Conﬁguring new mailboxes and additional tasks

Perform the following procedure to create new mailboxes on the CallPilot server.

In this procedure, you create two test mailboxes. Creating additional mailboxes and other items adds additional time to the installation.

Step Action

1Log on to the CallPilot server using the new password you conﬁgured in the previous procedure.

2Log on to CallPilot Manager using the new password you conﬁgured in the previous procedure.

3On the Welcome to CallPilot Manager page, click Add User.

4On the Express User Add page, do the following:

a.From the Template Name list, select Regular User Template.

b.In the First Name box, type John.

c.In the Last Name box, type Smith.

d.In the Mailbox Number/Extension DN box, type the test DN provisioned in the procedure "Provisioning telephones (LD 11)" (page 27).

e.Leave the Location Name as is.

f.Click Add.

g.In the User Add Result page, click Add Another User.

h.Repeat steps a through f to create a second mailbox for the second test DN. This time, substitute the name Jane Smith and use the second test DN provisioned in the procedure "Provisioning telephones (LD 11)" (page 27).

5In the CallPilot Manager toolbar, select User > Search.

6Search for the users you just created, and ensure that they are present with the correct information.

7In the CallPilot Manager toolbar, select Maintenance > Channel Monitor.

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

Copyright © 2007-2008, Nortel Networks

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Contents Quickstart Guide Page Page Page Contents CallPilot server preinstallation Getting help over the phone from a Nortel Solutions Center How to get helpGetting help from the Nortel Web site Getting help through a Nortel distributor or reseller CallPilot 5.0 installation Prerequisites to CallPilot 5.0 installationCallPilot 5.0 installation tasks CS 1000/M1 system status check tasksTime requirements Time requirements Task Time to completionCallPilot 5.0 installation CS 1000/M1 system status check CS 1000/M1 system status check tasksChecking the current IP address of the PBX LD Checking the currently conﬁgured VAS IDsEnabling the Elan interface of the PBX LD Checking the Elan interface status of the PBX LDChecking the status of the Elan connection to the PBX LD 16 CS 1000/M1 system status check CallPilot resource conﬁguration CallPilot resource conﬁguration tasksLD 17 Conﬁguring the Elan ID Prompt Response Conﬁguring a new Elan ID and VAS ID LDLD 17 Conﬁguring the VAS ID Prompt Response Conﬁguring system parameters LD Prompt ResponseSecu YES LD 17 Conﬁguring system parameters Prompt ResponseDeﬁning CallPilot in the customer data block LD LD 15 Conﬁguring End-to-End Signaling Tone Prompt Response LD 15 Conﬁguring Call Redirection Prompt ResponseConﬁguring the Route Data Block LD Isdn YESPNI HlocConﬁguring Automatic Call Distribution LD LD 16 Conﬁguring the Route Data Block Prompt ResponseRoute Idef LOC Rcls EXTConﬁguring the Dfdn LD REQ NEW Type ACD CustAcdn MWC MaxpConﬁguring the CDN queue LD LD 23 Conﬁguring Dfdn Prompt ResponseNcfw LD 23 Conﬁguring the CDN queue PromptConﬁguring ACD agents LD Type CDN CustDfdn LD 11 Conﬁguring ACD agents Prompt ResponseProvisioning telephones LD CLSKEY KEY MSB NRD TRNLD 11 Provisioning telephones Prompt Response ZoneFDN CLS FNA MWA HTA HuntEnabling card slots LD Saving CS 1000/M1 changes LD 600r CallPilot server CallPilot server general description600r CallPilot server front panel Back panel 600r CallPilot server front panel LEDs Label Description1005r CallPilot server DVD/CD/CD-RW ID LEDUSB Label Description Label Description USB 0 dongle connects here CallPilot server preinstallation Recommended toolsChoosing a location CallPilot server preinstallation tasksPreparing the site Connecting to the network Unpacking the serverEnd CallPilot server installation tasks CallPilot server installationRack-mounting the server Installing peripheral devices Installing cables and grounds Continue with Performing preboot checks Performing preboot checks Connecting the server to power and starting itStep Action Completing the Setup Wizard and installing PEPs CallPilot server conﬁgurationCallPilot server conﬁguration tasks Logging on to the CallPilot serverCallPilot server conﬁguration Mailbox number Password Running the Conﬁguration WizardType the Computer name From the Application Name list, select Voice Messaging Conﬁguring new mailboxes and additional tasks From the Template Name list, select Regular User TemplateBacking up the system End CallPilot server testing tasks CallPilot server testingChecking CallPilot connectivity and channels Verifying that you can log on to mailboxes Verifying that you can leave a message Verifying that you can retrieve a messageTesting pcAnywhere using a remote PC What is next? Following is a complete list of CallPilot 5.0 NTPsCallPilot server testing Appendix Installing the CallPilot 5.0 image Installing the CallPilot 5.0 imageReturn to CallPilot server conﬁguration Checking for existing phantom loops Appendix Conﬁguring phantom DNsConﬁguring a phantom superloop LD 10 Creating a phantom DN Prompt Response Creating a phantom DNCden CLS WTA UNR FTR Quickstart Guide