Nortel Networks NN44200-313 quick start LD 15 Configuring Call Redirection Prompt Response

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Defining CallPilot in the customer data block (LD 15) 21

4Enter the appropriate values as described in the following table to define Call Redirection. For prompts not listed in the following table, press Enter to accept the default.

Table 6

LD 15 - Configuring Call Redirection

Prompt

Response

Notes

 

 

 

REQ

CHG

 

 

 

 

TYPE

rdr

 

 

 

 

CUST

xx

Customer number for CallPilot.

 

 

 

FNAD

xxxx

Enter the FDN for CallPilot.

 

 

 

FNAT

xxxx

Enter the FDN for CallPilot.

 

 

 

FNAL

xxxx

Enter the FDN for CallPilot.

 

 

 

CFNA

4

 

 

 

 

CFN0

1-(4)-15

Number of normal ringing cycles

 

 

for CFNA, Option 0.

 

 

 

CFN1

1-(4)-15

Number of normal ringing cycles

 

 

for CFNA, Option 1.

 

 

 

CFN2

1-(4)-15

Number of normal ringing cycles

 

 

for CFNA, Option 2.

 

 

 

5Enter the appropriate values as described in the following table to define End-to-End Signaling Tone. For prompts not listed in the following table, press Enter to accept the default.

Table 7

LD 15 - Configuring End-to-End Signaling Tone

Prompt

Response

Notes

 

 

 

REQ

CHG

 

 

 

 

TYPE

ftr

 

 

 

 

CUST

xx

Customer number for CallPilot.

 

 

 

EEST

YES

Enter NO if remote sites are set

 

NO

to NO.

 

 

 

 

 

6Enter the appropriate values as described in the following table to define Integrated Services Digital Network. For prompts not listed in the following table, press Enter to accept the default.

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

Copyright © 2007-2008, Nortel Networks

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Contents Quickstart Guide Page Page Page Contents CallPilot server preinstallation How to get help Getting help over the phone from a Nortel Solutions CenterGetting help from the Nortel Web site Getting help through a Nortel distributor or reseller Prerequisites to CallPilot 5.0 installation CallPilot 5.0 installationCS 1000/M1 system status check tasks CallPilot 5.0 installation tasksTime requirements Task Time to completion Time requirementsCallPilot 5.0 installation CS 1000/M1 system status check tasks CS 1000/M1 system status checkChecking the currently configured VAS IDs Checking the current IP address of the PBX LDChecking the Elan interface status of the PBX LD Enabling the Elan interface of the PBX LDChecking the status of the Elan connection to the PBX LD 16 CS 1000/M1 system status check CallPilot resource configuration tasks CallPilot resource configurationConfiguring a new Elan ID and VAS ID LD LD 17 Configuring the Elan ID Prompt ResponseLD 17 Configuring the VAS ID Prompt Response Prompt Response Configuring system parameters LDSecu YES LD 17 Configuring system parameters Prompt ResponseDefining CallPilot in the customer data block LD LD 15 Configuring Call Redirection Prompt Response LD 15 Configuring End-to-End Signaling Tone Prompt ResponseIsdn YES Configuring the Route Data Block LDPNI HlocLD 16 Configuring the Route Data Block Prompt Response Configuring Automatic Call Distribution LDRoute Idef LOC Rcls EXTREQ NEW Type ACD Cust Configuring the Dfdn LDAcdn MWC MaxpLD 23 Configuring Dfdn Prompt Response Configuring the CDN queue LDNcfw LD 23 Configuring the CDN queue PromptType CDN Cust Configuring ACD agents LDDfdn LD 11 Configuring ACD agents Prompt ResponseCLS Provisioning telephones LDKEY KEY MSB NRD TRNZone LD 11 Provisioning telephones Prompt ResponseFDN CLS FNA MWA HTA HuntEnabling card slots LD Saving CS 1000/M1 changes LD CallPilot server general description 600r CallPilot server600r CallPilot server front panel 600r CallPilot server front panel LEDs Label Description Back panel1005r CallPilot server ID LED DVD/CD/CD-RWUSB Label Description Label Description USB 0 dongle connects here Recommended tools CallPilot server preinstallationCallPilot server preinstallation tasks Choosing a locationPreparing the site Unpacking the server Connecting to the networkEnd CallPilot server installation CallPilot server installation tasksRack-mounting the server Installing peripheral devices Installing cables and grounds Continue with Performing preboot checks Connecting the server to power and starting it Performing preboot checksStep Action CallPilot server configuration Completing the Setup Wizard and installing PEPsCallPilot server configuration tasks Logging on to the CallPilot serverCallPilot server configuration Running the Configuration Wizard Mailbox number PasswordType the Computer name From the Application Name list, select Voice Messaging From the Template Name list, select Regular User Template Configuring new mailboxes and additional tasksBacking up the system End CallPilot server testing CallPilot server testing tasksChecking CallPilot connectivity and channels Verifying that you can log on to mailboxes Verifying that you can retrieve a message Verifying that you can leave a messageTesting pcAnywhere using a remote PC Following is a complete list of CallPilot 5.0 NTPs What is next?CallPilot server testing Installing the CallPilot 5.0 image Appendix Installing the CallPilot 5.0 imageReturn to CallPilot server configuration Appendix Configuring phantom DNs Checking for existing phantom loopsConfiguring a phantom superloop Creating a phantom DN LD 10 Creating a phantom DN Prompt ResponseCden CLS WTA UNR FTR Quickstart Guide