Nortel Networks NN44200-313 quick start Verifying that you can leave a message

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Verifying that each CallPilot channel is functioning correctly 57

3Type the test mailbox number for the telephone you are on, followed by the # key.

4Type the password for the mailbox, followed by the # key.

The default password is 12 + mailbox number. For example, if the mailbox number is 4500 the password is 124500.

5When prompted, type a new password, followed by the # key. Re-enter the new password followed by the # key to conﬁrm the changed password.

—End—

Verifying that you can leave a message

Perform the following procedure to check that you can leave a message.

Step Action

1On a test telephone, dial the DN of that telephone.

You are automatically forwarded to CallPilot voice messaging.

2After the tone, leave a test message.

—End—

Verifying that you can retrieve a message

Perform the following procedure to check that you can retrieve a message.

Step Action

1On a test telephone, dial the CallPilot voice messaging CDN.

2Log on to the mailbox where the message was left in the procedure "Verifying that you can leave a message" (page 57).

3Press 2 on the telephone to play the message.

—End—

Verifying that each CallPilot channel is functioning correctly

Perform the following procedure to check that CallPilot channels are functioning correctly.

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

Copyright © 2007-2008, Nortel Networks

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Contents Quickstart Guide Page Page Page Contents CallPilot server preinstallation How to get help Getting help over the phone from a Nortel Solutions CenterGetting help from the Nortel Web site Getting help through a Nortel distributor or reseller Prerequisites to CallPilot 5.0 installation CallPilot 5.0 installationCS 1000/M1 system status check tasks CallPilot 5.0 installation tasksTime requirements Task Time to completion Time requirementsCallPilot 5.0 installation CS 1000/M1 system status check tasks CS 1000/M1 system status checkChecking the currently conﬁgured VAS IDs Checking the current IP address of the PBX LDChecking the Elan interface status of the PBX LD Enabling the Elan interface of the PBX LDChecking the status of the Elan connection to the PBX LD 16 CS 1000/M1 system status check CallPilot resource conﬁguration tasks CallPilot resource conﬁgurationConﬁguring a new Elan ID and VAS ID LD LD 17 Conﬁguring the Elan ID Prompt ResponseLD 17 Conﬁguring the VAS ID Prompt Response Prompt Response Conﬁguring system parameters LDSecu YES LD 17 Conﬁguring system parameters Prompt ResponseDeﬁning CallPilot in the customer data block LD LD 15 Conﬁguring Call Redirection Prompt Response LD 15 Conﬁguring End-to-End Signaling Tone Prompt ResponseIsdn YES Conﬁguring the Route Data Block LDPNI HlocLD 16 Conﬁguring the Route Data Block Prompt Response Conﬁguring Automatic Call Distribution LDRoute Idef LOC Rcls EXTREQ NEW Type ACD Cust Conﬁguring the Dfdn LDAcdn MWC MaxpLD 23 Conﬁguring Dfdn Prompt Response Conﬁguring the CDN queue LDNcfw LD 23 Conﬁguring the CDN queue PromptType CDN Cust Conﬁguring ACD agents LDDfdn LD 11 Conﬁguring ACD agents Prompt ResponseCLS Provisioning telephones LDKEY KEY MSB NRD TRNZone LD 11 Provisioning telephones Prompt ResponseFDN CLS FNA MWA HTA HuntEnabling card slots LD Saving CS 1000/M1 changes LD CallPilot server general description 600r CallPilot server600r CallPilot server front panel 600r CallPilot server front panel LEDs Label Description Back panel1005r CallPilot server ID LED DVD/CD/CD-RWUSB Label Description Label Description USB 0 dongle connects here Recommended tools CallPilot server preinstallationCallPilot server preinstallation tasks Choosing a locationPreparing the site Unpacking the server Connecting to the networkEnd CallPilot server installation CallPilot server installation tasksRack-mounting the server Installing peripheral devices Installing cables and grounds Continue with Performing preboot checks Connecting the server to power and starting it Performing preboot checksStep Action CallPilot server conﬁguration Completing the Setup Wizard and installing PEPsCallPilot server conﬁguration tasks Logging on to the CallPilot serverCallPilot server conﬁguration Running the Conﬁguration Wizard Mailbox number PasswordType the Computer name From the Application Name list, select Voice Messaging From the Template Name list, select Regular User Template Conﬁguring new mailboxes and additional tasksBacking up the system End CallPilot server testing CallPilot server testing tasksChecking CallPilot connectivity and channels Verifying that you can log on to mailboxes Verifying that you can retrieve a message Verifying that you can leave a messageTesting pcAnywhere using a remote PC Following is a complete list of CallPilot 5.0 NTPs What is next?CallPilot server testing Installing the CallPilot 5.0 image Appendix Installing the CallPilot 5.0 imageReturn to CallPilot server conﬁguration Appendix Conﬁguring phantom DNs Checking for existing phantom loopsConﬁguring a phantom superloop Creating a phantom DN LD 10 Creating a phantom DN Prompt ResponseCden CLS WTA UNR FTR Quickstart Guide