Dell 1600SC Trinidad/Tobago, Turks and Caicos Islands, Bracknell Website support.euro.dell.com

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Trinidad/Tobago

General Support

 

1-800-805-8035

Turks and Caicos Islands

General Support

 

toll-free: 1-866-540-3355

 

 

 

 

U.K. (Bracknell)

Website: support.euro.dell.com

 

 

 

 

 

 

International Access Code: 00

Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp

 

 

 

 

Country Code: 44

 

 

 

 

E-mail: dell_direct_support@dell.com

 

 

City Code: 1344

 

 

 

Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])

 

0870 908 0500

 

 

 

 

 

 

 

Technical Support (direct/PAD and general)

 

0870 908 0800

 

 

 

 

 

Global Accounts Customer Care

 

01344 373 186

 

Home and Small Business Customer Care

 

0870 906 0010

 

 

 

 

 

Corporate Customer Care

 

01344 373 185

 

 

 

 

 

Preferred Accounts (500–5000 employees) Customer Care

 

0870 906 0010

 

 

 

 

 

Central Government Customer Care

 

01344 373 193

 

 

 

 

 

Local Government & Education Customer Care

 

01344 373 199

 

 

 

 

 

Health Customer Care

 

01344 373 194

 

 

 

 

 

Home and Small Business Sales

 

0870 907 4000

 

 

 

 

 

Corporate/Public Sector Sales

 

01344 860 456

Uruguay

General Support

 

toll-free: 000-413-598-2521

 

 

 

 

U.S.A. (Austin, Texas)

Automated Order-Status Service

 

toll-free: 1-800-433-9014

 

 

 

 

International Access Code:

AutoTech (portable and desktop computers)

 

toll-free: 1-800-247-9362

 

 

 

 

 

 

011

Consumer (Home and Home Office)

 

 

 

 

Country Code: 1

Technical Support

 

toll-free: 1-800-624-9896

 

 

 

Customer Service

 

toll-free: 1-800-624-9897

 

 

 

 

 

 

 

DellNet™ Service and Support

 

toll-free: 1-877-Dellnet

 

 

 

(1-877-335-5638)

 

 

 

 

 

Employee Purchase Program (EPP) Customers

 

toll-free: 1-800-695-8133

 

 

 

 

 

Financial Services website: www.dellfinancialservices.com

 

 

 

 

 

Financial Services (lease/loans)

 

toll-free: 1-877-577-3355

 

 

 

 

 

Financial Services (Dell Preferred Accounts [DPA])

 

toll-free: 1-800-283-2210

 

Business

 

 

 

 

 

Customer Service and Technical Support

 

toll-free: 1-800-822-8965

 

 

 

 

 

Employee Purchase Program (EPP) Customers

 

toll-free: 1-800-695-8133

 

 

 

 

 

Projectors Technical Support

 

toll-free: 1-877-459-7298

 

 

 

 

 

Public (government, education, and healthcare)

 

 

 

 

 

Customer Service and Technical Support

 

toll-free: 1-800-456-3355

 

 

 

 

 

Employee Purchase Program (EPP) Customers

 

toll-free: 1-800-234-1490

 

 

 

 

 

Dell Sales

 

toll-free: 1-800-289-3355

 

 

 

or toll-free: 1-800-879-3355

 

 

 

 

 

Dell Outlet Store (Dell refurbished computers)

 

toll-free: 1-888-798-7561

 

 

 

 

 

Software and Peripherals Sales

 

toll-free: 1-800-671-3355

 

 

 

 

 

Spare Parts Sales

 

toll-free: 1-800-357-3355

 

Extended Service and Warranty Sales

 

toll-free: 1-800-247-4618

 

 

 

 

 

Fax

 

toll-free: 1-800-727-8320

 

 

 

 

 

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired

 

toll-free: 1-877-DELLTTY

 

 

 

(1-877-335-5889)

U.S. Virgin Islands

General Support

 

1-877-673-3355

 

 

 

 

Venezuela

General Support

 

8001-3605

 

 

 

 

Back to Contents Page

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Contents Initial release 22 Sep Jumpers, Switches, and Connectors Jumpers-A General ExplanationSystem Board Jumpers JumpersTable A-1. System Board Jumper Settings System Board ConnectorsJumper Setting Description Table A-2. System Board Connectors Disabling a Forgotten PasswordConnector Description Back to Contents Ports and Connectors ConnectorsTable B-1. I/O Connector Icons Icon ConnectorSerial Connector Parallel ConnectorSerial Connector Autoconfiguration Pin Signal DefinitionTable B-3. Parallel Connector Pin Assignments PS/2-Compatible Keyboard and Mouse Connectors18-25 Video Connector USB ConnectorPin Signal I/O Definition Integrated NIC ConnectorNetwork Cable Requirements Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Other Documents You May Need IntroductionObtaining Technical Assistance Indicators, Codes, and Messages Front-Panel FeaturesBack-Panel Features Component DescriptionPower Button Indicators Power Indicator CodesIndicator Function Hard-Drive Indicator Codes NIC Indicator CodesHard-Drive Status Indicator Codes Drive-Status Indicator Indicator CodeNIC Indicator Codes Indicator Indicator CodeSystem Messages System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes System Beep Codes Code Cause Corrective ActionDiagnostics Messages Alert MessagesFinding Software Solutions Troubleshooting Errors and ConflictsInput Errors Before You BeginIRQ Assignment Defaults Application ConflictsIRQ Assignment Conflicts IRQ Line AssignmentRunning the System Diagnostics Running Server Administrator DiagnosticsFeatures of the System Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Using the Device Groups Menu Error MessagesTroubleshooting Your System Safety First-For You and Your SystemChecking Specific System Problems External ConnectionsStart-Up Routine System OrientationStart-Up Routine Indications Look/listen for ActionBezel Removing the BezelInstalling the Bezel Installing the CoverSystem Cover BaffleInstalling the Baffle Troubleshooting the Video SubsystemChecking the Equipment Removing the BaffleTroubleshooting the Keyboard Troubleshooting the MouseTroubleshooting the Basic I/O Functions Troubleshooting a Serial I/O DeviceTroubleshooting a Parallel Printer Troubleshooting a USB DeviceTroubleshooting a NIC Inside the SystemTroubleshooting a Wet System Responding to a Systems Management Alert MessageTroubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Troubleshooting a Nonredundant Power Supply Troubleshooting System CoolingTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting a Tape Drive Troubleshooting an IDE Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting Hard Drives Troubleshooting an IDE Hard DriveTroubleshooting an IDE Hard Drive in a RAID Configuration Troubleshooting a Scsi Hard Drive System With Scsi BackplaneHard-drive cables Device drivers Troubleshooting a RAID Controller Card Troubleshooting a MicroprocessorTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents System Fans Installing System OptionsRemoving the Front System Fan Installing the Back System Fan Installing the Front System FanRemoving the Back System Fan Removing a Redundant Power Supply Redundant Power SuppliesInstalling a Redundant Power Supply Installing an Expansion Card Expansion CardsRemoving and Installing an Expansion Card Removing an Expansion CardMemory Upgrade Kits Memory Module Installation GuidelinesPerforming a Memory Upgrade Sample Memory Module ConfigurationsInstalling Memory Modules Removing and Installing a Memory ModuleMicroprocessors Removing and Installing a MicroprocessorRemoving Memory Modules Removing the Microprocessor Fan and Heat Sink Assembly System Battery Replacing the System BatteryReplacing the System Battery Installing Drives Connecting DrivesDrive Cable Configurations DC Power CablesIDE Configuration Information Scsi Configuration InformationScsi Interface Cables Scsi ID NumbersConfiguring the Boot Drive Installing a Diskette DriveDiskette Drive Removing a Diskette DriveFront-Panel Drive Inserts Removing the Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Installing the Front-Panel Drive InsertsInch Drives Page General Installation Guidelines Hard DrivesInstalling and Removing Non-Hot-Plug Hard Drives Removing and Installing a Non-Hot-Plug Hard DriveInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a RAID Controller Card Installing a Hot-Plug Hard DriveBack to Contents Getting Help Online ServicesTechnical Assistance AutoTech Service Automated Order-Status ServiceTechnical Support Service Ftp.dell.comBefore You Call Diagnostics Checklist Contacting DellAntigua and Barbuda Argentina Buenos AiresAustralia Sydney 0011Austria Vienna Website support.euro.dell.com 900Colombia Costa RicaCzech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comGermany Langen Website support.euro.dell.com Greece Website support.euro.dell.comGrenada GuatemalaKorea Seoul Latin AmericaLuxembourg Website support.euro.dell.com MacaoNew Zealand NicaraguaNorway Lysaker Website support.euro.dell.com PanamaGrenadines Singapore Singapore 005South Africa Johannesburg Website support.euro.dell.com 09/091Trinidad/Tobago Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay