Dell 1600SC manual Troubleshooting Expansion Cards

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Options").

6.Stand the system upright.

7.Install the cover (see "Installing the Cover").

8.Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

If the problem persists, replace the faulty fan (see "System Fans" in "Installing System Options").

If the problem is not resolved after a replacement fan is installed, see "Getting Help."

Troubleshooting Expansion Cards

Problem

Expansion card is not operating properly

System message indicates a problem with an expansion card

Expansion-card filler brackets are not installed over empty expansion slots

Expansion-card cable(s)

Action

CAUTION: Before you perform this procedure, see "Safety First—For You and Your System."

CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide.

NOTICE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.

1.Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2.Remove the cover (see "Removing the Cover").

3.Lay the system on its right side.

4.Ensure that each expansion card is firmly seated in its connector (see "Installing an Expansion Card" in "Installing System Options").

5.Ensure that any appropriate cables are firmly connected to their corresponding connectors on the expansion cards.

6.Ensure that expansion-card filler brackets are installed over any empty expansion slots (see "Removing an Expansion Card" in "Installing System Options").

7.Stand the system upright.

8.Install the cover (see "Installing the Cover").

9.Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

10.Run Quick Tests in the system diagnostics (see "Running the System Diagnostics").

If the problem persists, continue to step 11.

11.Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

12.Remove the cover (see "Removing the Cover").

13.Remove all expansion cards installed in the system (see "Removing an Expansion Card" in "Installing System Options").

14.Stand the system upright.

15.Install the cover (see "Installing the Cover").

16.Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

17.Run Quick Tests in the system diagnostics (see "Running the System Diagnostics").

If the tests fail, see "Getting Help."

18.For each expansion card, perform the following steps:

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Contents Initial release 22 Sep Jumpers, Switches, and Connectors Jumpers-A General ExplanationSystem Board Jumpers JumpersTable A-1. System Board Jumper Settings System Board ConnectorsJumper Setting Description Table A-2. System Board Connectors Disabling a Forgotten PasswordConnector Description Back to Contents Ports and Connectors ConnectorsTable B-1. I/O Connector Icons Icon ConnectorSerial Connector Parallel ConnectorSerial Connector Autoconfiguration Pin Signal DefinitionTable B-3. Parallel Connector Pin Assignments PS/2-Compatible Keyboard and Mouse Connectors18-25 Video Connector USB ConnectorPin Signal I/O Definition Integrated NIC ConnectorNetwork Cable Requirements Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Other Documents You May Need IntroductionObtaining Technical Assistance Indicators, Codes, and Messages Front-Panel FeaturesBack-Panel Features Component DescriptionPower Button Indicators Power Indicator CodesIndicator Function Hard-Drive Indicator Codes NIC Indicator CodesHard-Drive Status Indicator Codes Drive-Status Indicator Indicator CodeNIC Indicator Codes Indicator Indicator CodeSystem Messages System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes System Beep Codes Code Cause Corrective ActionDiagnostics Messages Alert MessagesFinding Software Solutions Troubleshooting Errors and ConflictsInput Errors Before You BeginIRQ Assignment Defaults Application ConflictsIRQ Assignment Conflicts IRQ Line AssignmentRunning the System Diagnostics Running Server Administrator DiagnosticsFeatures of the System Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Using the Device Groups Menu Error MessagesTroubleshooting Your System Safety First-For You and Your SystemChecking Specific System Problems External ConnectionsStart-Up Routine System OrientationStart-Up Routine Indications Look/listen for ActionBezel Removing the BezelInstalling the Bezel Installing the CoverSystem Cover BaffleInstalling the Baffle Troubleshooting the Video SubsystemChecking the Equipment Removing the BaffleTroubleshooting the Keyboard Troubleshooting the MouseTroubleshooting the Basic I/O Functions Troubleshooting a Serial I/O DeviceTroubleshooting a Parallel Printer Troubleshooting a USB DeviceTroubleshooting a NIC Inside the SystemTroubleshooting a Wet System Responding to a Systems Management Alert Message Troubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Troubleshooting a Nonredundant Power Supply Troubleshooting System CoolingTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting a Tape Drive Troubleshooting an IDE Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting Hard Drives Troubleshooting an IDE Hard DriveTroubleshooting an IDE Hard Drive in a RAID Configuration Troubleshooting a Scsi Hard Drive System With Scsi BackplaneHard-drive cables Device drivers Troubleshooting a RAID Controller Card Troubleshooting a MicroprocessorTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents System Fans Installing System OptionsRemoving the Front System Fan Installing the Back System Fan Installing the Front System FanRemoving the Back System Fan Removing a Redundant Power Supply Redundant Power SuppliesInstalling a Redundant Power Supply Installing an Expansion Card Expansion CardsRemoving and Installing an Expansion Card Removing an Expansion CardMemory Upgrade Kits Memory Module Installation GuidelinesPerforming a Memory Upgrade Sample Memory Module ConfigurationsInstalling Memory Modules Removing and Installing a Memory ModuleMicroprocessors Removing and Installing a MicroprocessorRemoving Memory Modules Removing the Microprocessor Fan and Heat Sink Assembly System Battery Replacing the System BatteryReplacing the System Battery Installing Drives Connecting DrivesDrive Cable Configurations DC Power CablesIDE Configuration Information Scsi Configuration InformationScsi Interface Cables Scsi ID NumbersConfiguring the Boot Drive Installing a Diskette DriveDiskette Drive Removing a Diskette DriveFront-Panel Drive Inserts Removing the Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Installing the Front-Panel Drive InsertsInch Drives Page General Installation Guidelines Hard DrivesInstalling and Removing Non-Hot-Plug Hard Drives Removing and Installing a Non-Hot-Plug Hard DriveInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a RAID Controller Card Installing a Hot-Plug Hard DriveBack to Contents Getting Help Online ServicesTechnical Assistance AutoTech Service Automated Order-Status ServiceTechnical Support Service Ftp.dell.comBefore You Call Diagnostics Checklist Contacting DellAntigua and Barbuda Argentina Buenos AiresAustralia Sydney 0011Austria Vienna Website support.euro.dell.com 900Colombia Costa RicaCzech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comGermany Langen Website support.euro.dell.com Greece Website support.euro.dell.comGrenada GuatemalaKorea Seoul Latin AmericaLuxembourg Website support.euro.dell.com MacaoNew Zealand NicaraguaNorway Lysaker Website support.euro.dell.com PanamaGrenadines Singapore Singapore 005South Africa Johannesburg Website support.euro.dell.com 09/091Trinidad/Tobago Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay