Panasonic KX-TG5240AL Troubleshooting, Telephone System, Problem Cause & Remedy

TG5240AL.fm Page 88 Friday, June 11, 2004 5:22 PM

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 85–87) for the Cause & Remedy.

Telephone System

Problem Cause & Remedy

“No link to base. Move closer to base and try again.” is displayed and an alarm tone sounds.

•The handset has lost communication with the base unit. Walk closer to the base unit, and try again.

•Confirm the base unit’s AC adaptor is plugged in.

•Raise the base unit antennas.

•The handset’s registration may have been cancelled. Re-register the handset (p. 84).

Static, sound cuts in/out, fades. Interference from other electrical units.

•Move the handset and base unit away from other electrical appliances (p. 6).

•Walk closer to the base unit.

•Raise the base unit antennas.

•Turn on the Clarity Booster feature (p. 31).

•Your unit is connected to a telephone line with ADSL service. We recommend connecting a noise filter (contact your ADSL service provider) to the telephone line between the base unit and the telephone line jack.

The base unit and/or handset does not ring.

•The ringer volume is turned off. Set to high, medium, or low (p. 18, 19).

•If more than one other user is using the handset and/or base unit, the handset/base unit may not ring. Users will hear incoming call tones (p. 61).

The handset display is blank.	• If the handset display is blank, fully charge the
	battery (p. 13).
You cannot program any	• Programming is not possible while the
function items.	handset and/or base unit is being used.
	• Do not pause for over 60 seconds while
	programming.
	• Walk closer to the base unit.
	• While another user is listening to messages or
	the Answering System is handling a call, you
	cannot program. Try again later.
	• When the dial lock is turned on, you cannot
	store phone numbers (p. 41, 48). To turn the
	mode off, see page 63.

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