Transferring a Call to a Mailbox | Panasonic KX-TG5240AL specification

TG5240AL.fm Page 72 Friday, June 11, 2004 5:22 PM

Transferring a Call to a Mailbox

Base Unit Handset

When you answer a call and the caller wants to talk to someone who is not available, you can place the caller into one of the mailboxes, where the caller can leave a message.

Tell the outside caller you will transfer him or her to the desired party’s mailbox. Remind the caller to press # (the pound sign) and the mailbox number of the desired party (if necessary).

1Base unit:

Press [LOCATOR/INTERCOM/TRANSFER] during a call.

Handset: Press [HOLD/INTERCOM] during a call.

• The call is put on hold.

Handset display

Press extension# to transfer 1-4=Handset 0=Base 9=Mailbox

2Press [9] to hang up the call.

After you press [9]:

The caller will then hear the greeting (p. 24), and while that message is playing the caller can press [#] and the mailbox number ([1] to [3]). Then the caller will hear “Please leave your message”. The caller can leave a message in the mailbox.

OR

If the caller does not specify the mailbox, the caller can leave a message in Mailbox 1 after the greeting.

•Even if you subscribe to Caller ID service (p. 34), Caller ID information will not be displayed while the message is being played. The Caller ID information will be recorded in the Caller List (p. 37) if the transferred call is an incoming call.

Interrupting remote operation

If another user is calling from a remote location to access a mailbox and you mistakenly answer the call, repeat steps 1 and 2 above.

•The user can then access a mailbox, by entering the remote code or the mailbox password (see “Remote Operation from a Touch Tone Phone” on page 73).

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Image 72

Panasonic KX-TG5240AL Transferring a Call to a Mailbox, Press 9 to hang up the call, Interrupting remote operation

Contents

Charge the battery for 6 hours before initial use GHz Expandable Cordless Answering System Accessories included For your future reference Expanding Your Phone KX-TG5240AL KX-TGA520AL Contents Contents Battery charge For Best PerformanceBase unit location/Noise Location of Controls Base unitErase Button Greeting Check Button p Location of Controls HandsetOFF Button p Menu Button p How to use the soft keys/navigator keys Handset soft keysHandset navigator key Base unit navigator key Displays Missed calls Displays Preparation Installation Connections Installation Installing the Battery in the Handset Battery ChargeBattery strength To replace the battery Recharge battery InstallationBattery information Recharge Programmable Settings Ringer settingHow to select a function item from the menu Programming Guidelines Handset Programmable Settings Function Menu Table Handset Talk Programmable Settings Date and Time Handset For Caller ID service users pTo confirm the date and time, repeat steps 1 and 2 above Programmable Settings Ringer Volume Handset ringer volume HandsetRinger setting Off ? Programmable Settings Base unit ringer volume Base Unit1Tone Ringer Tone Initial setting Selecting the base unit ringer tone by using the Handset Programmable Settings Auto Talk Handset OffLow LCD Contrast Handset Programmable Settings Storing Your Area Code Handset To store your area codeTo erase your area code Scroll to Set area code by pressing d Programmable Settings Line Mode Handset Dialling Mode HandsetTone Preparing the Answering System Greeting Message Base UnitTo record a greeting message Greeting message samples Preparing the Answering System To review the greetingTo erase the greeting Pre-recorded greeting 3min Recording timePress the soft key At Set Scroll to Recording time by pressing Preparing the Answering System Number of Rings Handset Number of ringsSelect the number of rings by pressing d Toll saver Preparing the Answering System Recording Mode Handset Recording modeSelect the recording mode by pressing d or Message Alert Handset Using the Handset Handset Making CallsTo have a hands-free phone conversation System capabilities Operating more than one handset, p 3334444 Low HighMaking Calls To turn this feature on, press the soft key Voice Enhancer TechnologyClarity Booster Backlit LCD display/Lighted handset keypad Making Calls Using the Base Unit Base Unit To adjust the speaker volume during a conversationPress SP-PHONE Press SP-PHONE, then press REDIAL/PAUSE Answering Calls Auto TalkTalk into the MIC To hang up, press SP-PHONE Caller ID Service 0555222333How Caller ID information is displayed Private name display Caller ID Service Talking Caller ID Handset Base Unit Announcing caller information Talking Caller ID Caller ID Service To turn on or off Talking Caller ID featureHandset Talking Caller ID feature Handset Base unit Talking Caller ID feature Handset Using the Caller List Viewing the Caller List Handset Using the Caller List 055533344410555456789 Calling Back from the Caller List Handset Add or erase digits to the beginning Number as desiredTo make a call to the edited number, press C or s To erase a specific caller To erase all entriesPress the soft key C I D Or B to enter the Caller List Press the soft key YES Phone Book TomStoring Names and Numbers Handset To store an emergency number Phone Book Selecting characters to enter namesIf you make a mistake while entering a name or number For example, to enter Tom Frank To search for a name by initialIndex table Phone Book Chain Dial Handset While you are on a call Press MenuPress the soft key Select at 1=Phone book, or press Search for the desired item by pressing d or B Jane 5456789Erase? Erased To copy one phone book item to another handset Copy phone book Tom Jones Copy all itemsScroll to Copy all items by pressing d Speed Dialler Storing Phone Numbers Base UnitDialling a Stored Phone Number Base Unit To erase a stored number Intercom Making Intercom CallsPress HOLD/INTERCOM Press LOCATOR/INTERCOM/TRANSFER Call from Base Call from HS2Intercom Answering Intercom Calls When finished, press SP-PHONE or LOCATOR/INTERCOM/ Transfer Intercom Voice Paging Base UnitTo make a voice announcement to all handsets, press Transferring a Call Handset To complete the transfer, press OFFDuring a call, press LOCATOR/INTERCOM/TRANSFER Handset Press C, s, or HOLD/INTERCOM to answer When the system has two or more handsets Transferring a CallFrom a Handset to another Handset To complete the transfer, press OFF Quick call transfer Conference Calls Call ShareTo join a conversation Call Share Room Monitor To turn Room Monitor on for the handset HandsetTo turn Room Monitor on for the base unit Handset Scroll to Room monitor by pressing d or Room Monitor To monitor with HandsetTo monitor with Base Unit To end monitoring, press OFF Special Features To turn on the Call Privacy featureMuting Your Conversation Call Privacy Handset Special Features Key Tone Handset Using Caller ID TypeKey tone Scroll to Key tone by pressing d or B Special Features 100msSelecting the recall time Handset Set recall time Special Features Incoming Call Tone Handset Base Unit Handset incoming call tone HandsetBase unit incoming call tone Handset Incoming call 1234 On?To turn the dial lock on Handset Turn Dial lock Enter the password set when the dial lock Off?To turn the dial lock off Handset Was turned on Press the soft key Mailbox Features When someone callsUseful information Mailbox Features Setting the Mailbox Password for Mailbox 2 To erase the passwordEnter a 2-digit password To confirm the password, repeat steps 1 to Setting the Unit to Answer Calls Base Unit To turn the incoming call monitoring feature offAutomatic Answering Operation Monitoring Incoming Calls Base Unit When Mailbox 2 or 3 has a password Listening to MessagesTo play back messages Press Mailbox 2 or Mailbox Remote operation Press the soft key BOX 1 , BOX 2 , or BOXTo end remote operation, press OFF Listening to Messages Voice menu Erasing Messages Erasing a specific messageErasing all messages in the mailbox Press Erase while the base unit is not being used When finished, press Memo or Stop Recording a Memo MessagePress Memo After the long beep, talk clearly 20 cm away from the MIC Transferring a Call to a Mailbox Press 9 to hang up the callInterrupting remote operation Remote Operation from a Touch Tone Phone Summary of remote operation Scroll to Remote code by pressing d or Enter a 2-digit remote codeTo confirm the remote code, repeat steps 1 to Remote Operation from a Touch Tone Phone Voice Menu Shaded parts are voice prompts Direct commands Turning on the Answering SystemSkipping the greeting Connecting the optional headset To switch to the speakerphone while using the headsetBelt Clip Optional Headset Wall Mounting Connect the AC adaptor Wall Mounting Wall Template To remove the wall mounting adaptor Direct Commands Menu item Command Selection items2-7 2-7 rings Direct Commands During programmingTo exit programming, press OFF Cancelling Registration/Re-registration Cancelling the Handset Registration HandsetDeregistration Deregistered Registration Press and hold LOCATOR/INTERCOM/TRANSFER for 3 seconds Cancelling Registration/Re-registration BusyInvalid Display message Cause & Remedy If the Following Appear on Your Display Phone book fullNo items stored Denied Dial locked Troubleshooting Problem Cause & RemedyTelephone System Troubleshooting You need to subscribe to Caller ID Problem Answering System Base unit ringer volume High Base unit ringer tone Tone General Safety Instructions Safety Instructions Installation Important InformationInstructions to customer Service difficulties Important Information Specifications TG5240AL.fm Page 99 Friday, June 11, 2004 522 PM Sales Department Panasonic Australia Pty. Limited Manufacturer62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PQQX14275YA S0504-1064