Dell 1600SC Korea Seoul, Latin America, Luxembourg Website support.euro.dell.com, Macao, Mexico

Page 97

International Access Code:

Technical Support (servers)

toll-free: 0120-198-498

 

 

001

Technical Support outside of Japan (servers)

81-44-556-4162

 

 

 

Country Code: 81

Technical Support (Dimension™ and Inspiron™)

toll-free: 0120-198-226

 

 

 

Technical Support outside of Japan (Dimension and Inspiron)

81-44-520-1435

City Code: 44

 

 

Technical Support (Dell Precision™, OptiPlex™, and Latitude™)

toll-free:0120-198-433

 

 

Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)

81-44-556-3894

 

 

 

 

Faxbox Service

044-556-3490

 

 

 

 

24-Hour Automated Order Service

044-556-3801

 

 

 

 

Customer Care

044-556-4240

 

 

 

 

Business Sales Division (up to 400 employees)

044-556-1465

 

 

 

 

Preferred Accounts Division Sales (over 400 employees)

044-556-3433

 

 

 

 

Large Corporate Accounts Sales (over 3500 employees)

044-556-3430

 

 

 

 

Public Sales (government agencies, educational institutions, and medical

044-556-1469

 

institutions)

 

 

 

 

 

Global Segment Japan

044-556-3469

 

 

 

 

Individual User

044-556-1760

 

 

 

 

Switchboard

044-556-4300

 

 

 

Korea (Seoul)

Technical Support

toll-free: 080-200-3800

 

 

 

International Access Code:

Sales

toll-free: 080-200-3600

 

 

 

 

001

Customer Service (Seoul, Korea)

toll-free: 080-200-3800

 

 

 

Country Code: 82

Customer Service (Penang, Malaysia)

604 633 4949

 

Fax

2194-6202

City Code: 2

 

 

Switchboard

2194-6000

 

 

 

 

Latin America

Customer Technical Support (Austin, Texas, U.S.A.)

512 728-4093

 

 

 

 

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

 

 

 

 

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

512 728-3883

 

 

 

 

Sales (Austin, Texas, U.S.A.)

512 728-4397

 

 

 

 

SalesFax (Austin, Texas, U.S.A.)

512 728-4600

 

 

or 512 728-3772

 

 

 

Luxembourg

Website: support.euro.dell.com

 

 

 

 

International Access Code: 00

E-mail: tech_be@dell.com

 

 

 

Technical Support (Brussels, Belgium)

3420808075

 

Country Code: 352

 

 

Home/Small Business Sales (Brussels, Belgium)

toll-free: 080016884

 

 

Corporate Sales (Brussels, Belgium)

02 481 91 00

 

 

 

 

Customer Care (Brussels, Belgium)

02 481 91 19

 

 

 

 

Fax (Brussels, Belgium)

02 481 92 99

 

 

 

 

Switchboard (Brussels, Belgium)

02 481 91 00

 

 

 

Macao

Technical Support

toll-free: 0800 582

 

 

 

Country Code: 853

Customer Service (Penang, Malaysia)

604 633 4949

 

 

Transaction Sales

toll-free: 0800 581

 

 

 

 

Malaysia (Penang)

Technical Support

toll-free: 1 800 888 298

 

 

 

International Access Code: 00

Customer Service

04 633 4949

 

 

 

Country Code: 60

Transaction Sales

toll-free: 1 800 888 202

 

 

 

 

 

City Code: 4

Corporate Sales

toll-free: 1 800 888 213

 

 

 

 

 

Mexico

Customer Technical Support

001-877-384-8979

International Access Code: 00

 

or 001-877-269-3383

Country Code: 52

Sales

50-81-8800

 

 

 

 

or 01-800-888-3355

 

 

 

 

Customer Service

001-877-384-8979

 

 

or 001-877-269-3383

 

 

 

 

Main

50-81-8800

 

 

or 01-800-888-3355

 

 

 

Montserrat

General Support

toll-free: 1-866-278-6822

 

 

 

Netherlands Antilles

General Support

001-800-882-1519

 

 

 

Netherlands (Amsterdam)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail (Technical Support):

Image 97
Contents Initial release 22 Sep Jumpers-A General Explanation Jumpers, Switches, and ConnectorsSystem Board Jumpers JumpersTable A-1. System Board Jumper Settings System Board ConnectorsJumper Setting Description Table A-2. System Board Connectors Disabling a Forgotten PasswordConnector Description Back to Contents Connectors Ports and ConnectorsTable B-1. I/O Connector Icons Icon ConnectorParallel Connector Serial ConnectorSerial Connector Autoconfiguration Pin Signal DefinitionTable B-3. Parallel Connector Pin Assignments PS/2-Compatible Keyboard and Mouse Connectors18-25 USB Connector Video ConnectorPin Signal I/O Definition Integrated NIC ConnectorNetwork Cable Requirements Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Other Documents You May Need IntroductionObtaining Technical Assistance Front-Panel Features Indicators, Codes, and MessagesComponent Description Back-Panel FeaturesPower Button Indicators Power Indicator CodesIndicator Function NIC Indicator Codes Hard-Drive Indicator CodesHard-Drive Status Indicator Codes Drive-Status Indicator Indicator CodeIndicator Indicator Code NIC Indicator CodesSystem Messages System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes Code Cause Corrective Action System Beep CodesAlert Messages Diagnostics MessagesTroubleshooting Errors and Conflicts Finding Software SolutionsInput Errors Before You BeginApplication Conflicts IRQ Assignment DefaultsIRQ Assignment Conflicts IRQ Line AssignmentRunning Server Administrator Diagnostics Running the System DiagnosticsFeatures of the System Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Error Messages Using the Device Groups MenuSafety First-For You and Your System Troubleshooting Your SystemChecking Specific System Problems External ConnectionsSystem Orientation Start-Up RoutineStart-Up Routine Indications Look/listen for ActionRemoving the Bezel BezelInstalling the Cover Installing the BezelSystem Cover BaffleTroubleshooting the Video Subsystem Installing the BaffleChecking the Equipment Removing the BaffleTroubleshooting the Mouse Troubleshooting the KeyboardTroubleshooting a Serial I/O Device Troubleshooting the Basic I/O FunctionsTroubleshooting a USB Device Troubleshooting a Parallel PrinterInside the System Troubleshooting a NICResponding to a Systems Management Alert Message Troubleshooting a Wet SystemTroubleshooting the System Battery Troubleshooting a Damaged SystemTroubleshooting Redundant Power Supplies Troubleshooting System Cooling Troubleshooting a Nonredundant Power SupplyTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting an IDE Tape Drive Troubleshooting a Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting an IDE Hard Drive Troubleshooting Hard DrivesTroubleshooting a Scsi Hard Drive System With Scsi Backplane Troubleshooting an IDE Hard Drive in a RAID ConfigurationHard-drive cables Device drivers Troubleshooting a Microprocessor Troubleshooting a RAID Controller CardTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents System Fans Installing System OptionsRemoving the Front System Fan Installing the Back System Fan Installing the Front System FanRemoving the Back System Fan Removing a Redundant Power Supply Redundant Power SuppliesInstalling a Redundant Power Supply Expansion Cards Installing an Expansion CardRemoving an Expansion Card Removing and Installing an Expansion CardMemory Module Installation Guidelines Memory Upgrade KitsPerforming a Memory Upgrade Sample Memory Module ConfigurationsRemoving and Installing a Memory Module Installing Memory ModulesMicroprocessors Removing and Installing a MicroprocessorRemoving Memory Modules Removing the Microprocessor Fan and Heat Sink Assembly Replacing the System Battery System BatteryReplacing the System Battery Connecting Drives Installing DrivesDrive Cable Configurations DC Power CablesScsi Configuration Information IDE Configuration InformationScsi Interface Cables Scsi ID NumbersInstalling a Diskette Drive Configuring the Boot DriveDiskette Drive Removing a Diskette DriveRemoving the Front-Panel Drive Inserts Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Installing the Front-Panel Drive InsertsInch Drives Page Hard Drives General Installation GuidelinesRemoving and Installing a Non-Hot-Plug Hard Drive Installing and Removing Non-Hot-Plug Hard DrivesInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Installing a RAID Controller CardBack to Contents Getting Help Online ServicesTechnical Assistance Automated Order-Status Service AutoTech ServiceTechnical Support Service Ftp.dell.comBefore You Call Contacting Dell Diagnostics ChecklistAntigua and Barbuda Argentina Buenos Aires0011 Australia SydneyAustria Vienna Website support.euro.dell.com 900Costa Rica ColombiaCzech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comGreece Website support.euro.dell.com Germany Langen Website support.euro.dell.comGrenada GuatemalaLatin America Korea SeoulLuxembourg Website support.euro.dell.com MacaoNicaragua New ZealandNorway Lysaker Website support.euro.dell.com Panama005 Grenadines Singapore SingaporeSouth Africa Johannesburg Website support.euro.dell.com 09/091Turks and Caicos Islands Trinidad/TobagoBracknell Website support.euro.dell.com Uruguay