Dell 1600SC Colombia, Costa Rica, Czech Republic Prague Website support.euro.dell.com, Dominica

Page 95

 

Customer Experience

toll-free: 800 858 2060

 

 

 

 

Home and Small Business

toll-free: 800 858 2222

 

 

 

 

Preferred Accounts Division

toll-free: 800 858 2062

 

Large Corporate Accounts GCP

toll-free: 800 858 2055

 

 

 

 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

 

 

 

 

Large Corporate Accounts North

toll-free: 800 858 2999

 

 

 

 

Large Corporate Accounts North Government and Education

toll-free: 800 858 2955

 

 

 

 

Large Corporate Accounts East

toll-free: 800 858 2020

 

 

 

 

Large Corporate Accounts East Government and Education

toll-free: 800 858 2669

 

 

 

 

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

 

 

 

 

Large Corporate Accounts South

toll-free: 800 858 2355

 

Large Corporate Accounts West

toll-free: 800 858 2811

 

 

 

 

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

 

 

 

Colombia

General Support

980-9-15-3978

 

 

 

Costa Rica

General Support

0800-012-0435

 

 

 

 

Czech Republic (Prague)

Website: support.euro.dell.com

 

 

 

 

 

 

International Access Code: 00

E-mail: czech_dell@dell.com

 

 

 

 

 

Technical Support

02

2186 27 27

 

Country Code: 420

 

 

 

Customer Care

02

2186 27 11

 

City Code: 2

Fax

02

2186 27 14

 

TechFax

02

2186 27 28

 

 

 

 

 

Switchboard

02

2186 27 11

 

 

 

 

Denmark (Copenhagen)

Website: support.euro.dell.com

 

 

 

 

 

 

International Access Code: 00

E-mail Support (portable computers): den_nbk_support@dell.com

 

 

 

 

 

E-mail Support (desktop computers): den_support@dell.com

 

 

 

 

 

Country Code: 45

 

 

 

E-mail Support (servers): Nordic_server_support@dell.com

 

 

 

 

 

 

 

 

 

 

Technical Support

 

7023 0182

 

Customer Care (Relational)

 

7023 0184

 

 

 

 

 

Home/Small Business Customer Care

 

3287 5505

 

 

 

 

 

Switchboard (Relational)

 

3287 1200

 

 

 

 

 

Fax Switchboard (Relational)

 

3287 1201

 

 

 

 

 

Switchboard (Home/Small Business)

 

3287 5000

 

 

 

 

 

Fax Switchboard (Home/Small Business)

 

3287 5001

 

 

 

Dominica

General Support

toll-free: 1-866-278-6821

 

 

 

Dominican Republic

General Support

1-800-148-0530

Ecuador

General Support

toll-free: 999-119

 

 

 

El Salvador

General Support

01-899-753-0777

 

 

 

 

Finland (Helsinki)

Website: support.euro.dell.com

 

 

 

 

 

 

International Access Code:

E-mail: fin_support@dell.com

 

 

 

 

 

 

 

 

990

E-mail Support (servers): Nordic_support@dell.com

 

 

 

 

 

Country Code: 358

Technical Support

09 253 313 60

 

 

 

 

Technical Support Fax

09 253 313 81

City Code: 9

 

 

 

Relational Customer Care

09 253 313 38

 

 

Home/Small Business Customer Care

09 693 791 94

 

 

 

 

Fax

09 253 313 99

 

 

 

 

Switchboard

09 253 313 00

 

 

 

 

France (Paris) (Montpellier)

Website: support.euro.dell.com

 

 

 

 

 

 

International Access Code: 00

E-mail:support.euro.dell.com/fr/fr/emaildell/

 

 

 

 

 

Home and Small Business

 

 

 

 

 

Country Code: 33

 

 

 

Technical Support

0825 387 270

 

 

 

 

City Codes: (1) (4)

Customer Care

0825 823 833

 

Switchboard

0825 004 700

 

 

 

 

Switchboard (calls from outside of France)

04 99 75 40 00

 

 

 

 

Sales

0825 004 700

 

 

 

 

Fax

0825 004 701

 

 

 

 

Fax (calls from outside of France)

04 99 75 40 01

 

 

 

 

 

Corporate

 

 

 

 

 

 

Technical Support

0825 004 719

 

 

 

 

Customer Care

0825 338 339

Image 95
Contents Initial release 22 Sep Jumpers Jumpers, Switches, and ConnectorsJumpers-A General Explanation System Board JumpersJumper Setting Description System Board ConnectorsTable A-1. System Board Jumper Settings Connector Description Disabling a Forgotten PasswordTable A-2. System Board Connectors Back to Contents Icon Connector Ports and ConnectorsConnectors Table B-1. I/O Connector IconsPin Signal Definition Serial ConnectorParallel Connector Serial Connector Autoconfiguration18-25 PS/2-Compatible Keyboard and Mouse ConnectorsTable B-3. Parallel Connector Pin Assignments USB Connector Video ConnectorNetwork Cable Requirements Integrated NIC ConnectorPin Signal I/O Definition Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Obtaining Technical Assistance IntroductionOther Documents You May Need Front-Panel Features Indicators, Codes, and MessagesComponent Description Back-Panel FeaturesIndicator Function Power Indicator CodesPower Button Indicators Drive-Status Indicator Indicator Code Hard-Drive Indicator CodesNIC Indicator Codes Hard-Drive Status Indicator CodesSystem Messages NIC Indicator CodesIndicator Indicator Code System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes Code Cause Corrective Action System Beep CodesAlert Messages Diagnostics MessagesBefore You Begin Finding Software SolutionsTroubleshooting Errors and Conflicts Input ErrorsIRQ Line Assignment IRQ Assignment DefaultsApplication Conflicts IRQ Assignment ConflictsWhen to Use the System Diagnostics Running the System DiagnosticsRunning Server Administrator Diagnostics Features of the System DiagnosticsUsing the System Diagnostics Error Messages Using the Device Groups MenuExternal Connections Troubleshooting Your SystemSafety First-For You and Your System Checking Specific System ProblemsLook/listen for Action Start-Up RoutineSystem Orientation Start-Up Routine IndicationsRemoving the Bezel BezelBaffle Installing the BezelInstalling the Cover System CoverRemoving the Baffle Installing the BaffleTroubleshooting the Video Subsystem Checking the EquipmentTroubleshooting the Mouse Troubleshooting the KeyboardTroubleshooting a Serial I/O Device Troubleshooting the Basic I/O FunctionsTroubleshooting a USB Device Troubleshooting a Parallel PrinterInside the System Troubleshooting a NICResponding to a Systems Management Alert Message Troubleshooting a Wet SystemTroubleshooting the System Battery Troubleshooting a Damaged SystemTroubleshooting Redundant Power Supplies Troubleshooting System Cooling Troubleshooting a Nonredundant Power SupplyTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting an IDE Tape Drive Troubleshooting a Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting an IDE Hard Drive Troubleshooting Hard DrivesTroubleshooting a Scsi Hard Drive System With Scsi Backplane Troubleshooting an IDE Hard Drive in a RAID ConfigurationHard-drive cables Device drivers Troubleshooting a Microprocessor Troubleshooting a RAID Controller CardTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents Removing the Front System Fan Installing System OptionsSystem Fans Removing the Back System Fan Installing the Front System FanInstalling the Back System Fan Installing a Redundant Power Supply Redundant Power SuppliesRemoving a Redundant Power Supply Expansion Cards Installing an Expansion CardRemoving an Expansion Card Removing and Installing an Expansion CardSample Memory Module Configurations Memory Upgrade KitsMemory Module Installation Guidelines Performing a Memory UpgradeRemoving and Installing a Memory Module Installing Memory ModulesRemoving Memory Modules Removing and Installing a MicroprocessorMicroprocessors Removing the Microprocessor Fan and Heat Sink Assembly Replacing the System Battery System BatteryReplacing the System Battery DC Power Cables Installing DrivesConnecting Drives Drive Cable ConfigurationsScsi ID Numbers IDE Configuration InformationScsi Configuration Information Scsi Interface CablesRemoving a Diskette Drive Configuring the Boot DriveInstalling a Diskette Drive Diskette DriveRemoving the Front-Panel Drive Inserts Front-Panel Drive InsertsInch Drives Installing the Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Page Hard Drives General Installation GuidelinesRemoving and Installing a Non-Hot-Plug Hard Drive Installing and Removing Non-Hot-Plug Hard DrivesInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Installing a RAID Controller CardBack to Contents Technical Assistance Online ServicesGetting Help Ftp.dell.com AutoTech ServiceAutomated Order-Status Service Technical Support ServiceBefore You Call Argentina Buenos Aires Diagnostics ChecklistContacting Dell Antigua and Barbuda900 Australia Sydney0011 Austria Vienna Website support.euro.dell.comDenmark Copenhagen Website support.euro.dell.com ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.comGuatemala Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com GrenadaMacao Korea SeoulLatin America Luxembourg Website support.euro.dell.comPanama New ZealandNicaragua Norway Lysaker Website support.euro.dell.com09/091 Grenadines Singapore Singapore005 South Africa Johannesburg Website support.euro.dell.comUruguay Trinidad/TobagoTurks and Caicos Islands Bracknell Website support.euro.dell.com