Dell 1600SC New Zealand, Nicaragua, Norway Lysaker Website support.euro.dell.com, Panama, Peru

Page 98

Country Code: 31

(Enterprise): nl_server_support@dell.com

 

City Code: 20

(Latitude): nl_latitude_support@dell.com

 

 

(Inspiron): nl_inspiron_support@dell.com

 

 

(Dimension): nl_dimension_support@dell.com

 

 

(OptiPlex): nl_optiplex_support@dell.com

 

 

(Dell Precision): nl_workstation_support@dell.com

 

 

 

 

 

Technical Support

020 674 45 00

 

 

 

 

Technical Support Fax

020 674 47 66

 

 

 

 

Home/Small Business Customer Care

020 674 42 00

 

 

 

 

Relational Customer Care

020 674 4325

 

 

 

 

Home/Small Business Sales

020 674 55 00

 

Relational Sales

020 674 50 00

 

 

 

 

Home/Small Business Sales Fax

020 674 47 75

 

 

 

 

Relational Sales Fax

020 674 47 50

 

 

 

 

Switchboard

020 674 50 00

 

 

 

 

Switchboard Fax

020 674 47 50

 

 

 

New Zealand

E-mail (New Zealand): nz_tech_support@dell.com

 

 

 

 

International Access Code: 00

E-mail (Australia): au_tech_support@dell.com

 

 

 

Home and Small Business

0800 446 255

 

Country Code: 64

Government and Business

0800 444 617

 

 

 

 

 

Sales

0800 441 567

 

 

 

 

Fax

0800 441 566

 

 

 

Nicaragua

General Support

001-800-220-1006

 

 

 

Norway (Lysaker)

Website: support.euro.dell.com

 

 

 

 

International Access Code: 00

E-mail Support (portable computers):

 

 

 

Country Code: 47

nor_nbk_support@dell.com

 

 

 

E-mail Support (desktop computers):

 

 

 

 

nor_support@dell.com

 

 

 

 

 

E-mail Support (servers):

 

 

nordic_server_support@dell.com

 

 

 

 

 

Technical Support

671 16882

 

 

 

 

Relational Customer Care

671 17514

 

 

 

 

Home/Small Business Customer Care

23162298

 

 

 

 

Switchboard

671 16800

 

 

 

 

Fax Switchboard

671 16865

 

 

 

Panama

General Support

001-800-507-0962

Peru

General Support

0800-50-669

 

 

 

Poland (Warsaw)

Website: support.euro.dell.com

 

 

 

 

International Access Code:

E-mail: pl_support@dell.com

 

 

 

 

 

011

Customer Service Phone

57 95 700

 

 

 

Country Code: 48

Customer Care

57 95 999

 

 

Sales

57 95 999

 

City Code: 22

 

 

Customer Service Fax

57 95 806

 

 

 

 

 

Reception Desk Fax

57 95 998

 

Switchboard

57 95 999

 

 

 

Portugal

Website: support.euro.dell.com

 

 

 

 

International Access Code: 00

E-mail:support.euro.dell.com/pt/en/emaildell/

 

 

 

Technical Support

707200149

 

Country Code: 351

 

 

Customer Care

800 300 413

 

 

 

 

 

Sales

800 300 410 or 800 300 411 or

 

 

800 300 412 or 21 422 07 10

 

 

 

 

Fax

21 424 01 12

Puerto Rico

General Support

1-800-805-7545

 

 

 

St. Kitts and Nevis

General Support

toll-free: 1-877-441-4731

 

 

 

St. Lucia

General Support

1-800-882-1521

 

 

 

St. Vincent and the

General Support

toll-free: 1-877-270-4609

Image 98
Contents Initial release 22 Sep System Board Jumpers Jumpers, Switches, and ConnectorsJumpers-A General Explanation JumpersJumper Setting Description System Board ConnectorsTable A-1. System Board Jumper Settings Connector Description Disabling a Forgotten PasswordTable A-2. System Board Connectors Back to Contents Table B-1. I/O Connector Icons Ports and ConnectorsConnectors Icon ConnectorSerial Connector Autoconfiguration Serial ConnectorParallel Connector Pin Signal Definition18-25 PS/2-Compatible Keyboard and Mouse ConnectorsTable B-3. Parallel Connector Pin Assignments Video Connector USB ConnectorNetwork Cable Requirements Integrated NIC ConnectorPin Signal I/O Definition Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Obtaining Technical Assistance IntroductionOther Documents You May Need Indicators, Codes, and Messages Front-Panel FeaturesBack-Panel Features Component DescriptionIndicator Function Power Indicator CodesPower Button Indicators Hard-Drive Status Indicator Codes Hard-Drive Indicator CodesNIC Indicator Codes Drive-Status Indicator Indicator CodeSystem Messages NIC Indicator CodesIndicator Indicator Code System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes System Beep Codes Code Cause Corrective ActionDiagnostics Messages Alert MessagesInput Errors Finding Software SolutionsTroubleshooting Errors and Conflicts Before You BeginIRQ Assignment Conflicts IRQ Assignment DefaultsApplication Conflicts IRQ Line AssignmentFeatures of the System Diagnostics Running the System DiagnosticsRunning Server Administrator Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Using the Device Groups Menu Error MessagesChecking Specific System Problems Troubleshooting Your SystemSafety First-For You and Your System External ConnectionsStart-Up Routine Indications Start-Up RoutineSystem Orientation Look/listen for ActionBezel Removing the BezelSystem Cover Installing the BezelInstalling the Cover BaffleChecking the Equipment Installing the BaffleTroubleshooting the Video Subsystem Removing the BaffleTroubleshooting the Keyboard Troubleshooting the MouseTroubleshooting the Basic I/O Functions Troubleshooting a Serial I/O DeviceTroubleshooting a Parallel Printer Troubleshooting a USB DeviceTroubleshooting a NIC Inside the SystemTroubleshooting a Wet System Responding to a Systems Management Alert MessageTroubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Troubleshooting a Nonredundant Power Supply Troubleshooting System CoolingTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting a Tape Drive Troubleshooting an IDE Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting Hard Drives Troubleshooting an IDE Hard DriveTroubleshooting an IDE Hard Drive in a RAID Configuration Troubleshooting a Scsi Hard Drive System With Scsi BackplaneHard-drive cables Device drivers Troubleshooting a RAID Controller Card Troubleshooting a MicroprocessorTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents Removing the Front System Fan Installing System OptionsSystem Fans Removing the Back System Fan Installing the Front System FanInstalling the Back System Fan Installing a Redundant Power Supply Redundant Power SuppliesRemoving a Redundant Power Supply Installing an Expansion Card Expansion CardsRemoving and Installing an Expansion Card Removing an Expansion CardPerforming a Memory Upgrade Memory Upgrade KitsMemory Module Installation Guidelines Sample Memory Module ConfigurationsInstalling Memory Modules Removing and Installing a Memory ModuleRemoving Memory Modules Removing and Installing a MicroprocessorMicroprocessors Removing the Microprocessor Fan and Heat Sink Assembly System Battery Replacing the System BatteryReplacing the System Battery Drive Cable Configurations Installing DrivesConnecting Drives DC Power CablesScsi Interface Cables IDE Configuration InformationScsi Configuration Information Scsi ID NumbersDiskette Drive Configuring the Boot DriveInstalling a Diskette Drive Removing a Diskette DriveFront-Panel Drive Inserts Removing the Front-Panel Drive InsertsInch Drives Installing the Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Page General Installation Guidelines Hard DrivesInstalling and Removing Non-Hot-Plug Hard Drives Removing and Installing a Non-Hot-Plug Hard DriveInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a RAID Controller Card Installing a Hot-Plug Hard DriveBack to Contents Technical Assistance Online ServicesGetting Help Technical Support Service AutoTech ServiceAutomated Order-Status Service Ftp.dell.comBefore You Call Antigua and Barbuda Diagnostics ChecklistContacting Dell Argentina Buenos AiresAustria Vienna Website support.euro.dell.com Australia Sydney0011 900Czech Republic Prague Website support.euro.dell.com ColombiaCosta Rica Denmark Copenhagen Website support.euro.dell.comGrenada Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com GuatemalaLuxembourg Website support.euro.dell.com Korea SeoulLatin America MacaoNorway Lysaker Website support.euro.dell.com New ZealandNicaragua PanamaSouth Africa Johannesburg Website support.euro.dell.com Grenadines Singapore Singapore005 09/091Bracknell Website support.euro.dell.com Trinidad/TobagoTurks and Caicos Islands Uruguay