Dell 1600SC Germany Langen Website support.euro.dell.com, Greece Website support.euro.dell.com

Page 96

 

Switchboard

01 55 94 71 00

 

 

 

 

Sales

01 55 94 71 00

 

 

 

 

Fax

01 55 94 71 01

 

 

 

Germany (Langen)

Website: support.euro.dell.com

 

 

 

 

International Access Code: 00

E-mail: tech_support_central_europe@dell.com

 

 

 

Technical Support

06103 766-7200

 

Country Code: 49

 

 

Home/Small Business Customer Care

0180-5-224400

 

 

 

 

City Code: 6103

Global Segment Customer Care

06103 766-9570

 

Preferred Accounts Customer Care

06103 766-9420

 

 

 

 

Large Accounts Customer Care

06103 766-9560

 

 

 

 

Public Accounts Customer Care

06103 766-9555

 

 

 

 

Switchboard

06103 766-7000

 

 

 

Greece

Website: support.euro.dell.com

 

 

 

 

International Access Code: 00

E-mail: support.euro.dell.com/gr/en/emaildell/

 

 

 

Technical Support

080044149518

 

Country Code: 30

 

 

Gold Technical Support

08844140083

 

 

Switchboard

2108129800

 

 

 

 

Sales

2108129800

 

 

 

 

Fax

2108129812

 

 

 

Grenada

General Support

toll-free: 1-866-540-3355

 

 

 

Guatemala

General Support

1-800-999-0136

 

 

 

Guyana

General Support

toll-free: 1-877-270-4609

 

 

 

Hong Kong

Website: support.ap.dell.com

 

 

 

 

International Access Code:

E-mail: ap_support@dell.com

 

 

 

001

Technical Support (Dimension™ and Inspiron™)

296 93188

 

 

 

Country Code: 852

Technical Support (OptiPlex™, Latitude™, and Dell Precision™)

296 93191

 

 

Customer Service (non-technical, post-sales issues)

800 93 8291

 

 

 

 

 

Transaction Sales

toll-free: 800 96 4109

 

 

 

 

Large Corporate Accounts HK

toll-free: 800 96 4108

 

 

 

 

Large Corporate Accounts GCP HK

toll-free: 800 90 3708

 

 

 

India

Technical Support

1600 33 8045

 

 

 

 

Sales

1600 33 8044

Ireland (Cherrywood)

Website: support.euro.dell.com

 

 

 

 

International Access Code: 16

E-mail: dell_direct_support@dell.com

 

 

 

Ireland Technical Support

1850 543 543

 

Country Code: 353

 

 

U.K. Technical Support (dial within U.K. only)

0870 908 0800

 

 

 

 

City Code: 1

Home User Customer Care

01 204 4014

 

Small Business Customer Care

01 204 4014

 

 

 

 

U.K. Customer Care (dial within U.K. only)

0870 906 0010

 

 

 

 

Corporate Customer Care

1850 200 982

 

Corporate Customer Care (dial within U.K. only)

0870 907 4499

 

 

 

 

Ireland Sales

01 204 4444

 

 

 

 

U.K. Sales (dial within U.K. only)

0870 907 4000

 

 

 

 

Fax/SalesFax

01 204 0103

 

 

 

 

Switchboard

01 204 4444

 

 

 

Italy (Milan)

Website: support.euro.dell.com

 

 

 

 

International Access Code: 00

E-mail:support.euro.dell.com/it/it/emaildell/

 

 

 

Home and Small Business

 

 

 

Country Code: 39

Technical Support

02 577 826 90

 

 

 

 

City Code: 02

Customer Care

02 696 821 14

 

Fax

02 696 821 13

 

 

 

 

Switchboard

02 696 821 12

 

 

 

 

Corporate

 

 

 

 

 

Technical Support

02 577 826 90

 

 

 

 

Customer Care

02 577 825 55

 

 

 

 

Fax

02 575 035 30

 

Switchboard

02 577 821

 

 

 

Jamaica

General Support (dial from within Jamaica only)

1-800-682-3639

 

 

 

Japan (Kawasaki)

Website: support.jp.dell.com

 

 

 

 

Image 96
Contents Initial release 22 Sep Jumpers, Switches, and Connectors Jumpers-A General ExplanationSystem Board Jumpers JumpersSystem Board Connectors Table A-1. System Board Jumper SettingsJumper Setting Description Disabling a Forgotten Password Table A-2. System Board ConnectorsConnector Description Back to Contents Ports and Connectors ConnectorsTable B-1. I/O Connector Icons Icon ConnectorSerial Connector Parallel ConnectorSerial Connector Autoconfiguration Pin Signal DefinitionPS/2-Compatible Keyboard and Mouse Connectors Table B-3. Parallel Connector Pin Assignments18-25 Video Connector USB ConnectorIntegrated NIC Connector Pin Signal I/O DefinitionNetwork Cable Requirements Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Introduction Other Documents You May NeedObtaining Technical Assistance Indicators, Codes, and Messages Front-Panel FeaturesBack-Panel Features Component DescriptionPower Indicator Codes Power Button IndicatorsIndicator Function Hard-Drive Indicator Codes NIC Indicator CodesHard-Drive Status Indicator Codes Drive-Status Indicator Indicator CodeNIC Indicator Codes Indicator Indicator CodeSystem Messages System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes System Beep Codes Code Cause Corrective ActionDiagnostics Messages Alert MessagesFinding Software Solutions Troubleshooting Errors and ConflictsInput Errors Before You BeginIRQ Assignment Defaults Application ConflictsIRQ Assignment Conflicts IRQ Line AssignmentRunning the System Diagnostics Running Server Administrator DiagnosticsFeatures of the System Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Using the Device Groups Menu Error MessagesTroubleshooting Your System Safety First-For You and Your SystemChecking Specific System Problems External ConnectionsStart-Up Routine System OrientationStart-Up Routine Indications Look/listen for ActionBezel Removing the BezelInstalling the Bezel Installing the CoverSystem Cover BaffleInstalling the Baffle Troubleshooting the Video SubsystemChecking the Equipment Removing the BaffleTroubleshooting the Keyboard Troubleshooting the MouseTroubleshooting the Basic I/O Functions Troubleshooting a Serial I/O DeviceTroubleshooting a Parallel Printer Troubleshooting a USB DeviceTroubleshooting a NIC Inside the SystemTroubleshooting a Wet System Responding to a Systems Management Alert MessageTroubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Troubleshooting a Nonredundant Power Supply Troubleshooting System CoolingTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting a Tape Drive Troubleshooting an IDE Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting Hard Drives Troubleshooting an IDE Hard DriveTroubleshooting an IDE Hard Drive in a RAID Configuration Troubleshooting a Scsi Hard Drive System With Scsi BackplaneHard-drive cables Device drivers Troubleshooting a RAID Controller Card Troubleshooting a MicroprocessorTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents Installing System Options System FansRemoving the Front System Fan Installing the Front System Fan Installing the Back System FanRemoving the Back System Fan Redundant Power Supplies Removing a Redundant Power SupplyInstalling a Redundant Power Supply Installing an Expansion Card Expansion CardsRemoving and Installing an Expansion Card Removing an Expansion CardMemory Upgrade Kits Memory Module Installation GuidelinesPerforming a Memory Upgrade Sample Memory Module ConfigurationsInstalling Memory Modules Removing and Installing a Memory ModuleRemoving and Installing a Microprocessor MicroprocessorsRemoving Memory Modules Removing the Microprocessor Fan and Heat Sink Assembly System Battery Replacing the System BatteryReplacing the System Battery Installing Drives Connecting DrivesDrive Cable Configurations DC Power CablesIDE Configuration Information Scsi Configuration InformationScsi Interface Cables Scsi ID NumbersConfiguring the Boot Drive Installing a Diskette DriveDiskette Drive Removing a Diskette DriveFront-Panel Drive Inserts Removing the Front-Panel Drive InsertsInstalling the Front-Panel Drive Inserts Installing a 5.25-Inch DriveInch Drives Page General Installation Guidelines Hard DrivesInstalling and Removing Non-Hot-Plug Hard Drives Removing and Installing a Non-Hot-Plug Hard DriveInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a RAID Controller Card Installing a Hot-Plug Hard DriveBack to Contents Online Services Getting HelpTechnical Assistance AutoTech Service Automated Order-Status ServiceTechnical Support Service Ftp.dell.comBefore You Call Diagnostics Checklist Contacting DellAntigua and Barbuda Argentina Buenos AiresAustralia Sydney 0011Austria Vienna Website support.euro.dell.com 900Colombia Costa RicaCzech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comGermany Langen Website support.euro.dell.com Greece Website support.euro.dell.comGrenada GuatemalaKorea Seoul Latin AmericaLuxembourg Website support.euro.dell.com MacaoNew Zealand NicaraguaNorway Lysaker Website support.euro.dell.com PanamaGrenadines Singapore Singapore 005South Africa Johannesburg Website support.euro.dell.com 09/091Trinidad/Tobago Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay