Dell 1600SC manual Before You Call

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Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region.

Dell Enterprise Training and Certification

Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip available when you call. See the contact information for your region.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact information for your region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1.Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.

For the telephone number to call, see the contact information for your region.

2.Include a copy of the invoice and a letter describing the reason for the return.

3.Include a copy of any diagnostic information (including the Diagnostics Checklist) indicating the tests you have run and any error messages reported by the system diagnostics.

4.Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diskettes, and guides) if the return is for credit.

5.Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect-on-delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.

Remember to fill out the Diagnostics Checklist. If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near

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Contents Initial release 22 Sep Jumpers, Switches, and Connectors Jumpers-A General ExplanationSystem Board Jumpers JumpersJumper Setting Description System Board ConnectorsTable A-1. System Board Jumper Settings Connector Description Disabling a Forgotten PasswordTable A-2. System Board Connectors Back to Contents Ports and Connectors ConnectorsTable B-1. I/O Connector Icons Icon ConnectorSerial Connector Parallel ConnectorSerial Connector Autoconfiguration Pin Signal Definition18-25 PS/2-Compatible Keyboard and Mouse ConnectorsTable B-3. Parallel Connector Pin Assignments Video Connector USB ConnectorNetwork Cable Requirements Integrated NIC ConnectorPin Signal I/O Definition Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Obtaining Technical Assistance IntroductionOther Documents You May Need Indicators, Codes, and Messages Front-Panel FeaturesBack-Panel Features Component DescriptionIndicator Function Power Indicator CodesPower Button Indicators Hard-Drive Indicator Codes NIC Indicator CodesHard-Drive Status Indicator Codes Drive-Status Indicator Indicator CodeNIC Indicator Codes Indicator Indicator CodeSystem Messages System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes System Beep Codes Code Cause Corrective ActionDiagnostics Messages Alert MessagesFinding Software Solutions Troubleshooting Errors and ConflictsInput Errors Before You BeginIRQ Assignment Defaults Application ConflictsIRQ Assignment Conflicts IRQ Line AssignmentRunning the System Diagnostics Running Server Administrator DiagnosticsFeatures of the System Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Using the Device Groups Menu Error MessagesTroubleshooting Your System Safety First-For You and Your SystemChecking Specific System Problems External ConnectionsStart-Up Routine System OrientationStart-Up Routine Indications Look/listen for ActionBezel Removing the BezelInstalling the Bezel Installing the CoverSystem Cover BaffleInstalling the Baffle Troubleshooting the Video SubsystemChecking the Equipment Removing the BaffleTroubleshooting the Keyboard Troubleshooting the MouseTroubleshooting the Basic I/O Functions Troubleshooting a Serial I/O DeviceTroubleshooting a Parallel Printer Troubleshooting a USB DeviceTroubleshooting a NIC Inside the SystemTroubleshooting a Wet System Responding to a Systems Management Alert MessageTroubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Troubleshooting a Nonredundant Power Supply Troubleshooting System CoolingTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting a Tape Drive Troubleshooting an IDE Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting Hard Drives Troubleshooting an IDE Hard DriveTroubleshooting an IDE Hard Drive in a RAID Configuration Troubleshooting a Scsi Hard Drive System With Scsi BackplaneHard-drive cables Device drivers Troubleshooting a RAID Controller Card Troubleshooting a MicroprocessorTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents Removing the Front System Fan Installing System OptionsSystem Fans Removing the Back System Fan Installing the Front System FanInstalling the Back System Fan Installing a Redundant Power Supply Redundant Power SuppliesRemoving a Redundant Power Supply Installing an Expansion Card Expansion CardsRemoving and Installing an Expansion Card Removing an Expansion CardMemory Upgrade Kits Memory Module Installation GuidelinesPerforming a Memory Upgrade Sample Memory Module ConfigurationsInstalling Memory Modules Removing and Installing a Memory ModuleRemoving Memory Modules Removing and Installing a MicroprocessorMicroprocessors Removing the Microprocessor Fan and Heat Sink Assembly System Battery Replacing the System BatteryReplacing the System Battery Installing Drives Connecting DrivesDrive Cable Configurations DC Power CablesIDE Configuration Information Scsi Configuration InformationScsi Interface Cables Scsi ID NumbersConfiguring the Boot Drive Installing a Diskette DriveDiskette Drive Removing a Diskette DriveFront-Panel Drive Inserts Removing the Front-Panel Drive InsertsInch Drives Installing the Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Page General Installation Guidelines Hard DrivesInstalling and Removing Non-Hot-Plug Hard Drives Removing and Installing a Non-Hot-Plug Hard DriveInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a RAID Controller Card Installing a Hot-Plug Hard DriveBack to Contents Technical Assistance Online ServicesGetting Help AutoTech Service Automated Order-Status ServiceTechnical Support Service Ftp.dell.comBefore You Call Diagnostics Checklist Contacting DellAntigua and Barbuda Argentina Buenos AiresAustralia Sydney 0011Austria Vienna Website support.euro.dell.com 900Colombia Costa RicaCzech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comGermany Langen Website support.euro.dell.com Greece Website support.euro.dell.comGrenada GuatemalaKorea Seoul Latin AmericaLuxembourg Website support.euro.dell.com MacaoNew Zealand NicaraguaNorway Lysaker Website support.euro.dell.com PanamaGrenadines Singapore Singapore 005South Africa Johannesburg Website support.euro.dell.com 09/091Trinidad/Tobago Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay