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Troubleshooting Your System
Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide
Safety | Troubleshooting Redundant Power Supplies |
External Connections | Troubleshooting a Nonredundant Power Supply |
Checking Specific System Problems | Troubleshooting System Cooling |
Troubleshooting Expansion Cards | |
System Orientation | Troubleshooting System Memory |
Bezel | Troubleshooting the Diskette Drive |
System Cover | Troubleshooting a CD Drive |
Baffle | Troubleshooting a Tape Drive |
Checking the Equipment | Troubleshooting Hard Drives |
Inside the System | Troubleshooting a RAID Controller Card |
Responding to a Systems Management Alert Message | Troubleshooting a Microprocessor |
Troubleshooting a Wet System | Troubleshooting the System Board |
Troubleshooting a Damaged System | Resetting Corrupted BIOS Configuration |
Troubleshooting the System Battery |
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If your system is not working as expected, begin troubleshooting by using the procedures in this section. This section guides you through some initial tests and procedures that can solve basic system problems and provides troubleshooting procedures for components inside the system. Before you start any of the procedures in this section, perform the following steps:
Read the "Safety Instructions" in your System Information Guide.
•Read "Running the System Diagnostics" for information about running diagnostics.
•Get the key to the system keylock.
Safety First—For You and Your System
The procedures in this guide require that you remove the cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation. Always follow the instructions closely. Review all of the procedures in "Safety Instructions" in your System Information Guide.
Observe the following precautions when working inside your system:
CAUTION: The power supplies in this system produces high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide before performing any procedure that requires you to remove the cover.
External Connections
Loose or improperly connected cables are the most likely source of problems for the system, monitor, or other peripherals (such as a printer, keyboard, mouse, or other external equipment). A quick check of all the cable connections can easily solve many problems. See Figure
Checking Specific System Problems
1.Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2.If the system is connected to a PDU, turn the PDU off and then on again.
If the PDU is not receiving power, plug it into another electrical outlet. If it still is not receiving power, try another PDU.