Dell 1600SC manual Troubleshooting Redundant Power Supplies

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lasts longer). You may need to replace the battery if an incorrect time or date is displayed during the boot routine.

You can operate the system without a battery; however, the system configuration information maintained by the battery in NVRAM is erased each time you remove power from the system. Therefore, you must re-enter the system configuration information and reset the options each time the system boots until you replace the battery.

Action

1.Re-enter the time and date through the System Setup program (see "Using the System Setup Program" in your User's Guide).

2.Turn off the system and disconnect it from the electrical outlet for at least one hour.

3.Reconnect the system to its electrical outlet and turn the system on.

4.Enter the System Setup program.

If the date and time are not correct in the System Setup program, replace the battery (see "System Battery" in "Installing System Options").

If the problem is not resolved by replacing the battery, see "Getting Help."

NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup program, the problem may be caused by software rather than by a defective battery.

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

Troubleshooting Redundant Power Supplies

Problem

Power indicator on the front panel does not light

Power supply amber fault indicator is on

Systems management software issues a power supply–related message

No power to the system

Action

1.Locate the faulty power supply.

The power supply's fault indicator is lit (see Figure 2-5).

2.Check that a power cable is connected to the power supply and that the green AC line status indicator on the supply is lit (see "Power Indicator Codes" in "Indicators, Codes, and Messages)."

CAUTION: To prevent risk of personal injury from electrical shock, do not reach into an empty power supply bay.

NOTICE: The optional redundant power supplies are hot-pluggable. The system requires one power supply to be installed for the system to operate normally. The system is in the redundant mode when two power supplies are installed. Remove and replace only one power supply at a time in a system that is powered on.

3.If AC power is available to the system, remove the faulty power supply (see "Removing a Redundant Power Supply" in "Installing System Options").

4.Install a new power supply (see "Installing a Redundant Power Supply" in "Installing System Options").

NOTE: After installing a new power supply, allow several seconds for the system to recognize the power supply and determine whether it is working properly. The power supply status indicator will turn green if the power supply is functioning properly (see Figure 2-5).

5.If the problem is not resolved, see "Getting Help" for information on obtaining technical assistance.

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Contents Initial release 22 Sep System Board Jumpers Jumpers, Switches, and ConnectorsJumpers-A General Explanation JumpersJumper Setting Description System Board ConnectorsTable A-1. System Board Jumper Settings Connector Description Disabling a Forgotten PasswordTable A-2. System Board Connectors Back to Contents Table B-1. I/O Connector Icons Ports and ConnectorsConnectors Icon ConnectorSerial Connector Autoconfiguration Serial ConnectorParallel Connector Pin Signal Definition18-25 PS/2-Compatible Keyboard and Mouse ConnectorsTable B-3. Parallel Connector Pin Assignments Video Connector USB ConnectorNetwork Cable Requirements Integrated NIC ConnectorPin Signal I/O Definition Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Obtaining Technical Assistance IntroductionOther Documents You May Need Indicators, Codes, and Messages Front-Panel FeaturesBack-Panel Features Component DescriptionIndicator Function Power Indicator CodesPower Button Indicators Hard-Drive Status Indicator Codes Hard-Drive Indicator CodesNIC Indicator Codes Drive-Status Indicator Indicator CodeSystem Messages NIC Indicator CodesIndicator Indicator Code System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes System Beep Codes Code Cause Corrective ActionDiagnostics Messages Alert MessagesInput Errors Finding Software SolutionsTroubleshooting Errors and Conflicts Before You BeginIRQ Assignment Conflicts IRQ Assignment DefaultsApplication Conflicts IRQ Line AssignmentFeatures of the System Diagnostics Running the System DiagnosticsRunning Server Administrator Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Using the Device Groups Menu Error MessagesChecking Specific System Problems Troubleshooting Your SystemSafety First-For You and Your System External ConnectionsStart-Up Routine Indications Start-Up RoutineSystem Orientation Look/listen for ActionBezel Removing the BezelSystem Cover Installing the BezelInstalling the Cover BaffleChecking the Equipment Installing the BaffleTroubleshooting the Video Subsystem Removing the BaffleTroubleshooting the Keyboard Troubleshooting the MouseTroubleshooting the Basic I/O Functions Troubleshooting a Serial I/O DeviceTroubleshooting a Parallel Printer Troubleshooting a USB DeviceTroubleshooting a NIC Inside the SystemTroubleshooting a Wet System Responding to a Systems Management Alert MessageTroubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Troubleshooting a Nonredundant Power Supply Troubleshooting System CoolingTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting a Tape Drive Troubleshooting an IDE Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting Hard Drives Troubleshooting an IDE Hard DriveTroubleshooting an IDE Hard Drive in a RAID Configuration Troubleshooting a Scsi Hard Drive System With Scsi BackplaneHard-drive cables Device drivers Troubleshooting a RAID Controller Card Troubleshooting a MicroprocessorTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents Removing the Front System Fan Installing System OptionsSystem Fans Removing the Back System Fan Installing the Front System FanInstalling the Back System Fan Installing a Redundant Power Supply Redundant Power SuppliesRemoving a Redundant Power Supply Installing an Expansion Card Expansion CardsRemoving and Installing an Expansion Card Removing an Expansion CardPerforming a Memory Upgrade Memory Upgrade KitsMemory Module Installation Guidelines Sample Memory Module ConfigurationsInstalling Memory Modules Removing and Installing a Memory ModuleRemoving Memory Modules Removing and Installing a MicroprocessorMicroprocessors Removing the Microprocessor Fan and Heat Sink Assembly System Battery Replacing the System BatteryReplacing the System Battery Drive Cable Configurations Installing DrivesConnecting Drives DC Power CablesScsi Interface Cables IDE Configuration InformationScsi Configuration Information Scsi ID NumbersDiskette Drive Configuring the Boot DriveInstalling a Diskette Drive Removing a Diskette DriveFront-Panel Drive Inserts Removing the Front-Panel Drive InsertsInch Drives Installing the Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Page General Installation Guidelines Hard DrivesInstalling and Removing Non-Hot-Plug Hard Drives Removing and Installing a Non-Hot-Plug Hard DriveInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a RAID Controller Card Installing a Hot-Plug Hard DriveBack to Contents Technical Assistance Online ServicesGetting Help Technical Support Service AutoTech ServiceAutomated Order-Status Service Ftp.dell.comBefore You Call Antigua and Barbuda Diagnostics ChecklistContacting Dell Argentina Buenos AiresAustria Vienna Website support.euro.dell.com Australia Sydney0011 900Czech Republic Prague Website support.euro.dell.com ColombiaCosta Rica Denmark Copenhagen Website support.euro.dell.comGrenada Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com GuatemalaLuxembourg Website support.euro.dell.com Korea SeoulLatin America MacaoNorway Lysaker Website support.euro.dell.com New ZealandNicaragua PanamaSouth Africa Johannesburg Website support.euro.dell.com Grenadines Singapore Singapore005 09/091Bracknell Website support.euro.dell.com 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