Dell 1600SC Australia Sydney, 0011, Austria Vienna Website support.euro.dell.com, 900, Bahamas

Page 94

Australia (Sydney)

E-mail (Australia): au_tech_support@dell.com

 

International Access Code:

E-mail (New Zealand): nz_tech_support@dell.com

 

 

 

 

 

0011

Home and Small Business

1-300-65-55-33

 

 

 

Country Code: 61

Government and Business

toll-free: 1-800-633-559

 

 

Preferred Accounts Division (PAD)

toll-free: 1-800-060-889

 

City Code: 2

 

 

Customer Care

toll-free: 1-800-819-339

 

 

 

 

 

Corporate Sales

toll-free: 1-800-808-385

 

Transaction Sales

toll-free: 1-800-808-312

 

 

 

 

Fax

toll-free: 1-800-818-341

 

 

 

Austria (Vienna)

Website: support.euro.dell.com

 

 

 

 

International Access Code:

E-mail: tech_support_central_europe@dell.com

 

 

 

 

 

900

Home/Small Business Sales

0820 240 530 00

 

 

 

Country Code: 43

Home/Small Business Fax

0820 240 530 49

 

 

 

Home/Small Business Customer Care

0820 240 530 14

City Code: 1

 

 

Preferred Accounts/Corporate Customer Care

0820 240 530 16

 

 

Home/Small Business Technical Support

0820 240 530 14

 

 

 

 

Preferred Accounts/Corporate Technical Support

0660 8779

 

 

 

 

Switchboard

0820 240 530 00

 

 

 

Bahamas

General Support

toll-free: 1-866-278-6818

 

 

 

Barbados

General Support

1-800-534-3066

 

 

 

Belgium (Brussels)

Website: support.euro.dell.com

 

 

 

 

International Access Code: 00

E-mail: tech_be@dell.com

 

 

 

E-mail for French Speaking Customers:

 

 

 

Country Code: 32

support.euro.dell.com/be/fr/emaildell/

 

 

 

City Code: 2

Technical Support

02 481 92 88

 

 

Customer Care

02 481 91 19

 

 

 

 

 

Corporate Sales

02 481 91 00

 

 

 

 

Fax

02 481 92 99

 

Switchboard

02 481 91 00

 

 

 

Bermuda

General Support

1-800-342-0671

 

 

 

Bolivia

General Support

toll-free: 800-10-0238

 

 

 

Brazil

Website: www.dell.com/br

 

 

 

 

International Access Code: 00

Customer Support, Technical Support

0800 90 3355

 

 

 

Tech Support Fax

51 481 5470

Country Code: 55

 

 

Customer Care Fax

51 481 5480

 

 

 

 

City Code: 51

Sales

0800 90 3390

 

 

 

British Virgin Islands

General Support

toll-free: 1-866-278-6820

 

 

 

Brunei

Customer Technical Support (Penang, Malaysia)

604 633 4966

 

 

 

Country Code: 673

Customer Service (Penang, Malaysia)

604 633 4949

 

 

Transaction Sales (Penang, Malaysia)

604 633 4955

 

 

 

 

Canada (North York, Ontario)

Online Order Status: www.dell.ca/ostatus

 

International Access Code:

AutoTech (automated technical support)

toll-free: 1-800-247-9362

 

 

 

 

011

TechFax

toll-free: 1-800-950-1329

 

 

 

 

Customer Care (Home Sales/Small Business)

toll-free: 1-800-847-4096

 

 

 

 

Customer Care (med./large business, government)

toll-free: 1-800-326-9463

 

 

 

 

Technical Support (Home Sales/Small Business)

toll-free: 1-800-847-4096

 

 

 

 

Technical Support (med./large bus., government)

toll-free: 1-800-387-5757

 

 

 

 

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

 

 

 

 

Sales (med./large bus., government)

toll-free: 1-800-387-5755

 

Spare Parts Sales & Extended Service Sales

1 866 440 3355

 

 

 

Cayman Islands

General Support

1-800-805-7541

 

 

 

Chile (Santiago)

Sales, Customer Support, and Technical Support

toll-free: 1230-020-4823

Country Code: 56

 

 

City Code: 2

 

 

China (Xiamen)

Tech Support website: support.ap.dell.com/china

 

 

 

 

Country Code: 86

Tech Support E-mail: cn_support@dell.com

 

 

 

Tech Support Fax

818 1350

 

City Code: 592

 

 

Home and Small Business Technical Support

toll-free: 800 858 2437

 

 

 

 

 

Corporate Accounts Technical Support

toll-free: 800 858 2333

Image 94
Contents Initial release 22 Sep System Board Jumpers Jumpers, Switches, and ConnectorsJumpers-A General Explanation JumpersTable A-1. System Board Jumper Settings System Board ConnectorsJumper Setting Description Table A-2. System Board Connectors Disabling a Forgotten PasswordConnector Description Back to Contents Table B-1. I/O Connector Icons Ports and ConnectorsConnectors Icon ConnectorSerial Connector Autoconfiguration Serial ConnectorParallel Connector Pin Signal DefinitionTable B-3. Parallel Connector Pin Assignments PS/2-Compatible Keyboard and Mouse Connectors18-25 Video Connector USB ConnectorPin Signal I/O Definition Integrated NIC ConnectorNetwork Cable Requirements Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Other Documents You May Need IntroductionObtaining Technical Assistance Indicators, Codes, and Messages Front-Panel FeaturesBack-Panel Features Component DescriptionPower Button Indicators Power Indicator CodesIndicator Function Hard-Drive Status Indicator Codes Hard-Drive Indicator CodesNIC Indicator Codes Drive-Status Indicator Indicator CodeSystem Messages NIC Indicator CodesIndicator Indicator Code System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes System Beep Codes Code Cause Corrective ActionDiagnostics Messages Alert MessagesInput Errors Finding Software SolutionsTroubleshooting Errors and Conflicts Before You BeginIRQ Assignment Conflicts IRQ Assignment DefaultsApplication Conflicts IRQ Line AssignmentFeatures of the System Diagnostics Running the System DiagnosticsRunning Server Administrator Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Using the Device Groups Menu Error MessagesChecking Specific System Problems Troubleshooting Your SystemSafety First-For You and Your System External ConnectionsStart-Up Routine Indications Start-Up RoutineSystem Orientation Look/listen for ActionBezel Removing the BezelSystem Cover Installing the BezelInstalling the Cover BaffleChecking the Equipment Installing the BaffleTroubleshooting the Video Subsystem Removing the BaffleTroubleshooting the Keyboard Troubleshooting the MouseTroubleshooting the Basic I/O Functions Troubleshooting a Serial I/O DeviceTroubleshooting a Parallel Printer Troubleshooting a USB DeviceTroubleshooting a NIC Inside the SystemTroubleshooting a Wet System Responding to a Systems Management Alert MessageTroubleshooting a Damaged System Troubleshooting the System BatteryTroubleshooting Redundant Power Supplies Troubleshooting a Nonredundant Power Supply Troubleshooting System CoolingTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting a Tape Drive Troubleshooting an IDE Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting Hard Drives Troubleshooting an IDE Hard DriveTroubleshooting an IDE Hard Drive in a RAID Configuration Troubleshooting a Scsi Hard Drive System With Scsi BackplaneHard-drive cables Device drivers Troubleshooting a RAID Controller Card Troubleshooting a MicroprocessorTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents System Fans Installing System OptionsRemoving the Front System Fan Installing the Back System Fan Installing the Front System FanRemoving the Back System Fan Removing a Redundant Power Supply Redundant Power SuppliesInstalling a Redundant Power Supply Installing an Expansion Card Expansion CardsRemoving and Installing an Expansion Card Removing an Expansion CardPerforming a Memory Upgrade Memory Upgrade KitsMemory Module Installation Guidelines Sample Memory Module ConfigurationsInstalling Memory Modules Removing and Installing a Memory ModuleMicroprocessors Removing and Installing a MicroprocessorRemoving Memory Modules Removing the Microprocessor Fan and Heat Sink Assembly System Battery Replacing the System BatteryReplacing the System Battery Drive Cable Configurations Installing DrivesConnecting Drives DC Power CablesScsi Interface Cables IDE Configuration InformationScsi Configuration Information Scsi ID NumbersDiskette Drive Configuring the Boot DriveInstalling a Diskette Drive Removing a Diskette DriveFront-Panel Drive Inserts Removing the Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Installing the Front-Panel Drive InsertsInch Drives Page General Installation Guidelines Hard DrivesInstalling and Removing Non-Hot-Plug Hard Drives Removing and Installing a Non-Hot-Plug Hard DriveInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a RAID Controller Card Installing a Hot-Plug Hard DriveBack to Contents Getting Help Online ServicesTechnical Assistance Technical Support Service AutoTech ServiceAutomated Order-Status Service Ftp.dell.comBefore You Call Antigua and Barbuda Diagnostics ChecklistContacting Dell Argentina Buenos AiresAustria Vienna Website support.euro.dell.com Australia Sydney0011 900Czech Republic Prague Website support.euro.dell.com ColombiaCosta Rica Denmark Copenhagen Website support.euro.dell.comGrenada Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com GuatemalaLuxembourg Website support.euro.dell.com Korea SeoulLatin America MacaoNorway Lysaker Website support.euro.dell.com New ZealandNicaragua PanamaSouth Africa Johannesburg Website support.euro.dell.com Grenadines Singapore Singapore005 09/091Bracknell Website support.euro.dell.com Trinidad/TobagoTurks and Caicos Islands Uruguay