Dell 1600SC manual Troubleshooting System Memory

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a.Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

b.Remove the cover (see "Removing the Cover").

c.Lay the system on its right side.

d.Reinstall one of the expansion cards you removed in step 13 (see "Installing an Expansion Card" in "Installing System Options").

e.Stand the system upright.

f.Install the cover (see "Installing the Cover").

g.Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

h.Run Quick Tests in the system diagnostics (see "Running the System Diagnostics").

If the tests fail, see "Getting Help."

If you have reinstalled all of the expansion cards and the Quick Tests still fail, see "Getting Help."

Troubleshooting System Memory

Problem

Faulty memory module

Faulty system board

Action

CAUTION: Before you perform this procedure, see "Safety First—For You and Your System."

CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide.

1.Turn on the system, including any attached peripherals.

If no error messages appear, go to step 17.

2.Enter the System Setup program and check the system memory setting (see "Using the System Setup Program" in your User's Guide).

If the amount of memory installed matches the system memory setting, go to step 17.

3.Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

4.Remove the cover (see "Removing the Cover").

5.Lay the system on its right side.

6.Reseat the memory modules in their sockets (see "Installing Memory Modules" in "Installing System Options").

7.Stand the system upright.

8.Install the cover (see "Installing the Cover").

9.Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

10.Enter the System Setup program and check the system memory setting (see "Using the System Setup Program" in your User's Guide).

If the amount of memory installed does not match the system memory setting, then perform the following steps:

a.Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

b.Remove the cover (see "Removing the Cover").

c.Lay the system on its right side.

NOTE: There are multiple configurations for the memory modules; see "Memory Module Installation Guidelines" in "Installing System Options." The following steps are an example of one configuration.

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Contents Initial release 22 Sep Jumpers-A General Explanation Jumpers, Switches, and ConnectorsSystem Board Jumpers JumpersJumper Setting Description System Board ConnectorsTable A-1. System Board Jumper Settings Connector Description Disabling a Forgotten PasswordTable A-2. System Board Connectors Back to Contents Connectors Ports and ConnectorsTable B-1. I/O Connector Icons Icon ConnectorParallel Connector Serial ConnectorSerial Connector Autoconfiguration Pin Signal Definition18-25 PS/2-Compatible Keyboard and Mouse ConnectorsTable B-3. Parallel Connector Pin Assignments USB Connector Video ConnectorNetwork Cable Requirements Integrated NIC ConnectorPin Signal I/O Definition Abbreviations and Acronyms CGA Dimm EMI GUI LAN MBR Ntfs Pqfp SBE UMB ZIF Obtaining Technical Assistance IntroductionOther Documents You May Need Front-Panel Features Indicators, Codes, and MessagesComponent Description Back-Panel FeaturesIndicator Function Power Indicator CodesPower Button Indicators NIC Indicator Codes Hard-Drive Indicator CodesHard-Drive Status Indicator Codes Drive-Status Indicator Indicator CodeIndicator Indicator Code NIC Indicator CodesSystem Messages System MessagesDiskette Drive, Troubleshooting a CD Drive, Troubleshooting Guide System Beep Codes Code Cause Corrective Action System Beep CodesAlert Messages Diagnostics MessagesTroubleshooting Errors and Conflicts Finding Software SolutionsInput Errors Before You BeginApplication Conflicts IRQ Assignment DefaultsIRQ Assignment Conflicts IRQ Line AssignmentRunning Server Administrator Diagnostics Running the System DiagnosticsFeatures of the System Diagnostics When to Use the System DiagnosticsUsing the System Diagnostics Error Messages Using the Device Groups MenuSafety First-For You and Your System Troubleshooting Your SystemChecking Specific System Problems External ConnectionsSystem Orientation Start-Up RoutineStart-Up Routine Indications Look/listen for ActionRemoving the Bezel BezelInstalling the Cover Installing the BezelSystem Cover BaffleTroubleshooting the Video Subsystem Installing the BaffleChecking the Equipment Removing the BaffleTroubleshooting the Mouse Troubleshooting the KeyboardTroubleshooting a Serial I/O Device Troubleshooting the Basic I/O FunctionsTroubleshooting a USB Device Troubleshooting a Parallel PrinterInside the System Troubleshooting a NICResponding to a Systems Management Alert Message Troubleshooting a Wet SystemTroubleshooting the System Battery Troubleshooting a Damaged SystemTroubleshooting Redundant Power Supplies Troubleshooting System Cooling Troubleshooting a Nonredundant Power SupplyTroubleshooting Expansion Cards Troubleshooting System Memory Troubleshooting the Diskette Drive Troubleshooting a CD Drive Troubleshooting an IDE Tape Drive Troubleshooting a Tape DriveTroubleshooting a Scsi Tape Drive Troubleshooting an IDE Hard Drive Troubleshooting Hard DrivesTroubleshooting a Scsi Hard Drive System With Scsi Backplane Troubleshooting an IDE Hard Drive in a RAID ConfigurationHard-drive cables Device drivers Troubleshooting a Microprocessor Troubleshooting a RAID Controller CardTroubleshooting the System Board Resetting Corrupted Bios Configuration Back to Contents Removing the Front System Fan Installing System OptionsSystem Fans Removing the Back System Fan Installing the Front System FanInstalling the Back System Fan Installing a Redundant Power Supply Redundant Power SuppliesRemoving a Redundant Power Supply Expansion Cards Installing an Expansion CardRemoving an Expansion Card Removing and Installing an Expansion CardMemory Module Installation Guidelines Memory Upgrade KitsPerforming a Memory Upgrade Sample Memory Module ConfigurationsRemoving and Installing a Memory Module Installing Memory ModulesRemoving Memory Modules Removing and Installing a MicroprocessorMicroprocessors Removing the Microprocessor Fan and Heat Sink Assembly Replacing the System Battery System BatteryReplacing the System Battery Connecting Drives Installing DrivesDrive Cable Configurations DC Power CablesScsi Configuration Information IDE Configuration InformationScsi Interface Cables Scsi ID NumbersInstalling a Diskette Drive Configuring the Boot DriveDiskette Drive Removing a Diskette DriveRemoving the Front-Panel Drive Inserts Front-Panel Drive InsertsInch Drives Installing the Front-Panel Drive InsertsInstalling a 5.25-Inch Drive Page Hard Drives General Installation GuidelinesRemoving and Installing a Non-Hot-Plug Hard Drive Installing and Removing Non-Hot-Plug Hard DrivesInstalling a Non-Hot-Plug Hard Drive Page Installing and Removing Hot-Plug Scsi Hard Drives Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Installing a RAID Controller CardBack to Contents Technical Assistance Online ServicesGetting Help Automated Order-Status Service AutoTech ServiceTechnical Support Service Ftp.dell.comBefore You Call Contacting Dell Diagnostics ChecklistAntigua and Barbuda Argentina Buenos Aires0011 Australia SydneyAustria Vienna Website support.euro.dell.com 900Costa Rica ColombiaCzech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comGreece Website support.euro.dell.com Germany Langen Website support.euro.dell.comGrenada GuatemalaLatin America Korea SeoulLuxembourg Website support.euro.dell.com MacaoNicaragua New ZealandNorway Lysaker Website support.euro.dell.com Panama005 Grenadines Singapore SingaporeSouth Africa Johannesburg Website support.euro.dell.com 09/091Turks and Caicos Islands Trinidad/TobagoBracknell 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