Philips LPF 5125, LPF 5135 Problems and Possible Causes, General Information Possible Causes

Page 53

Problems and Possible Causes

General Information

Possible Cause(s)

 

 

The time and date flash on the display.

You must check the time and date after a short power fail-

 

ure. Confirm with OK.

 

 

No dial tone when lifting the headset

Check the installation of the device. Check that the device

No fax transmission

is connected to the mains voltage.

Connect the telephone cable to the socket marked Î/

 

 

LINE. Insert the telephone plug into your PTT line socket.

 

If possible test your device in another telephone line before

 

you contact technical customer services.

 

Follow the instructions on the display.

 

 

Problems with Faxing

Possible Cause(s)

 

 

Fax transmissions are constantly interrupted.

Try to send the fax manually:

 

Press μ and dial the number. If the recipient is using an

 

answering machine, wait until you hear a whistling tone.

 

Press o.

 

It is possible that the recipient's device is not ready to re-

 

ceive.

 

 

Fax transmission to a fax number is not possible.

Call the number and check whether the number is a fax

 

number and whether the connected fax device is ready to

 

receive (whistling tone or silence). You can eavesdrop while

 

the connection is establish (page 29).

 

 

Faxes sent are of poor quality.

Modify the resolution.

 

Test the device by making a copy of the document. If the

 

device is in order, the device of the recipient might be de-

 

fective.

 

Test the scanner by printing the functions list (press OK,

 

81 and OK). If the function list is printed perfectly,

 

it is possible the scanner is dirty or defective. Clean the

 

scanner.

 

 

Fax recipient receives an empty sheet.

Insert the documents face down into the document feeder.

 

 

No fax reception

Check whether the manual fax reception mode is set. The

 

device will not receive faxes on its own (page 39)..

 

It is possible that the fax reception speed needs reducing

 

(page 40).

 

 

You hear a whistling tone or silence in the handset.

The call is a fax. Press o on the device. Press *5 on

 

the additional telephone. Hang up.

 

 

Problems Printing or Copying

Possible Cause(s)

 

 

No printing

Paper or document jam, no paper or toner cartridge.

Printing is interrupted.

Follow the instructions on the display.

 

 

Copy is blank.

Insert the documents face down into the document feeder.

 

No toner cartridge inserted.

 

 

EN

Service · Problems and Possible Causes

53

Page 52 Page 54
Image 53
Page 52 Page 54
Contents LPF Dear Customer Symbols UsedIntroduction Table of Contents Service Setting Up the Device General Safety InformationPower Supply/Telephone Line General Safety Information ·Repairs Device Overview OverviewConnections on the Rear SideSTANDARD, FINE, Super FINE, Photo Panel with DisplayOverview of the Menu Func- tions Print Lists and Reports Removing Packaging Mate- rial Packing ContentsInitial Operation Toner Cartridge Not Inserted Cor- rectly Remove the Packaging Material from the Paper TrayEscaping Toner Dust Fold Out the Print Out Sup- port Attaching the Document SupportLoading Paper Do Not Use the Paper Stopper with Legal PaperConnecting the Telephone Handset Connecting the Telephone CableConnecting the Mains Cable Attaching the Document Outlet TrayInitial Installation Connecting USB Cable Connecting to the ComputerRequirements Only high-speed certified USB cableTelephone Functions Displaying Telephone Book Names Calling Line Identification ClipMissed Calls Looking up an Entry Telephone Book of the DeviceSaving Entry Edit EntryDelete all Entries Delete an EntryPrinting the Telephone Book GroupsDeleting a Group Edit GroupEntries are Not Deleted Telephone Book of the Device · GroupsSpecifications for Print Media Connecting to the Compu- terPrinter and Printing Media Pulling out Paper StopperInitial Operation Insert Paper into the Paper TrayLoading Pre-printed Material Sheets 80g/m2Loading Pre-printed Mate- rial Load Paper into the Manual Paper FeedInserting Slides and Labels Insert the Template into the Paper TrayPrint Calendar Printing on Both Sides Man- ual Duplex PrintingSudoku Printing a Game Printing a GameLast Solution Available Printing the SolutionSwitching Off Function Sudoku for Every DayLoading Documents Send a Fax Using Standard SettingsFax Set Resolution Sending Fax Later = Timer FunctionDialling a Number Starting TransmissionManually Sending a Fax Using Fax TemplatesEavesdropping while Con- nection is Established Sending to Multiple Recipi- ents = BroadcastingReceiving Fax Manually Setting Protected Fax ReceptionReceive Faxes Silently Polling FaxesChanging a Job Immediate Job ExecutionDeleting a Job Printing a JobCopier Setting the Resolution for the CopierMake Copies Using User- Defined Settings Make Copies Using Standard SettingsMake Copies Using the Sec- ond Profile Set Resolution Configure Settings for Sec- ond ProfileSelect the Preset Values Make Enlarged or Com- pressed CopiesCopier · Configure Settings for Second Profile Setting the ContrastSetting the Brightness Settings Entering Your Telephone Number and Name Setting the Ring TonesSet Resolution Configure Paper Settings Setting the ContrastSet the Level of Brightness for the Copier Deactivating the Button TonesSetting the Fax Reception Mode Switching Transmission Report On/OffSilent Fax Reception Additional Options for Fax TransmissionLocking the Device Additional Fax Reception OptionsSettings · Print Lists and Reports Lock settingsSet up Private Branch Exchange Pabx Set up the Public Switch Tel- ephone Network PstnTelephone Lines and Additional Devices Selecting the Dialling Proc- essUsing Additional Telephones Easylink Connecting Additional DevicesUsing an External Answering Machine DSL ConnectionDisplay Counter Levels ServiceDisplaying the Toner Level Checking the Firmware Ver- sionService · Changing the Toner Cartridge Clearing Paper Jam in Paper Tray/ Paper Feed Fixing a Paper JamClearing Paper Jam in the Print Unit Service · Fixing a Paper JamContinue Print Job Clearing Paper Jam in the Fuser UnitDevice Parts are Hot Fixing a Document Jam CleaningCleaning the LED Print Head Clean scanner and document feederInstructions for calibrating Service · Calibrating the scannerCalibrating the scanner Power Cycling Using Service CodesSettings will be Deleted Cancelling EntryProblems with Faxing Possible Causes Problems and Possible CausesProblems Printing or Copying Possible Causes Service · Problems and Possible CausesMust be replaced. Use only original consumable materials Service · Error Messages and Possible Causes Error Messages and Possible CausesGeneral Error Messages Possible Causes Error Messages on the Transmission Report Error Messages on the Transmission ReportMemory full Glossary Fax Signal, CNG Tone = Calling Signal Error Correction Mode ECMFax Switch EncodingSender Identification = Header Warm-Up PhaseSending to Multiple Recipients = Broadcast- ing Telephone number suppression ClirAppendix Technical DataHelpdesk 08 45 090 03 GuaranteeAppendix · Declaration of Conformity DoC Declaration of Conformity DoCPhilips · Laserfax 5120 · 5125 · Appendix · Declaration of Conformity DoC Philips · Laserfax 5120 · 5125 · Appendix · Declaration of Conformity DoC United Kingdom Customer InformationTelephone 08 45 090 03 Fax 08 70 124 02 Telephone 0800 358 08 Mail dti.faxinfoline@sagem.com
Top Page Image Contents