Philips 253117544-B Error Messages and Possible Causes, General Error Messages Possible Causes

Page 55

Error Messages and Possible Causes

General Error Messages

Possible Cause(s)

 

 

WHITE PAGE

Paper must be inserted into the manual paper feed (see also

 

chapter Load Paper into the Manual Paper Feed, page 24).

 

 

MEMORY FULL

Fax memory full! If the fax memory is full, no fax messages

 

can be received. Print the stored fax messages so that the de-

 

vice is ready to receive again.

 

 

REMOVE PAPER

A document jam has occurred: Remove all documents from

 

the document feeder. Remove the document jam (also see

 

chapter Fixing a Document Jam, page 49).

 

 

PAPER JAM

A paper jam occured: Check all the following three areas

 

for jammed paper: Paper tray/paper feed, print unit and

 

fuser unit (see also chapter Fixing a Paper Jam, page 46).

 

Clear the paper jam. Press o once the fault has been recti-

 

fied to continue the print job. Press jto suppress the error

 

message.

 

 

WRONG PAPER

Problem with the paper format inserted. Make sure that

PAPER SIZE

you are using the proper paper format. Repeat the print job

 

or copy process.

 

There is no paper in the paper tray or the paper is not load-

 

ed correctly. Check the paper tray.

 

 

TONER LOW

The toner cartridge is almost empty and must be replaced

 

soon. Use only original consumable materials.

 

 

TONER EMPTY

Problems with the toner cartridge: Toner cartridge empty,

NON GENUINE TONER

damaged, incorrect or no toner cartridge in device. Check

NOT INSTALLED TONER

the toner cartridge (see also chapter Changing Toner Car-

tridge, page 44).

 

 

The toner cartridge is empty and must be replaced. Use

 

only original consumable materials.

 

 

DEFECT TONER

The toner cartridge is not inserted correctly or can not be

 

detected. Remove the toner cartridge from the device and

 

insert the toner cartridge again. If the error occurs again,

 

the toner cartridge is damaged and must be replaced (see

 

chapter Changing the Toner Cartridge, page 44). Use only

 

original consumable materials.

 

 

PRINT JOB ERROR

Error when printing or copying. Print job is aborted. Re-

 

peat the print job or copy process.

 

 

COOLING

There could be a small pause after printing several pages.

 

The device continues printing automatically. If the prob-

 

lems repeats, please contact our technical customer service

 

or your retailer.

 

 

PRINTER SYSTEM ERROR

Device error! Use the quick help (see also chapter Power

FUSER UNIT ERROR

Cycling, page 52). If the problems repeats, please contact

PAPER FEED ERROR

our technical customer service or your retailer.

 

LED HEAD ERROR

 

SCANNER ERROR

 

CARRIER ERROR

 

 

 

EN

Service · Error Messages and Possible Causes

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Contents LPF Introduction Symbols UsedDear Customer Table of Contents Service General Safety Information · General Safety InformationSetting Up the Device Power Supply/Telephone LineRepairs Side OverviewDevice Overview Connections on the RearSTANDARD, FINE, Super FINE, Photo Panel with DisplayOverview of the Menu Func- tions Print Lists and Reports Initial Operation Packing ContentsRemoving Packaging Mate- rial Escaping Toner Dust Remove the Packaging Material from the Paper TrayToner Cartridge Not Inserted Cor- rectly Do Not Use the Paper Stopper with Legal Paper Attaching the Document SupportFold Out the Print Out Sup- port Loading PaperAttaching the Document Outlet Tray Connecting the Telephone CableConnecting the Telephone Handset Connecting the Mains CableInitial Installation Only high-speed certified USB cable Connecting to the ComputerConnecting USB Cable RequirementsTelephone Functions Missed Calls Calling Line Identification ClipDisplaying Telephone Book Names Edit Entry Telephone Book of the DeviceLooking up an Entry Saving EntryGroups Delete an EntryDelete all Entries Printing the Telephone BookTelephone Book of the Device · Groups Edit GroupDeleting a Group Entries are Not DeletedPulling out Paper Stopper Connecting to the Compu- terSpecifications for Print Media Printer and Printing MediaSheets 80g/m2 Insert Paper into the Paper TrayInitial Operation Loading Pre-printed MaterialInsert the Template into the Paper Tray Load Paper into the Manual Paper FeedLoading Pre-printed Mate- rial Inserting Slides and LabelsPrinting a Game Printing on Both Sides Man- ual Duplex PrintingPrint Calendar Sudoku Printing a GameSudoku for Every Day Printing the SolutionLast Solution Available Switching Off FunctionFax Send a Fax Using Standard SettingsLoading Documents Starting Transmission Sending Fax Later = Timer FunctionSet Resolution Dialling a NumberSending to Multiple Recipi- ents = Broadcasting Using Fax TemplatesManually Sending a Fax Eavesdropping while Con- nection is EstablishedPolling Faxes Setting Protected Fax ReceptionReceiving Fax Manually Receive Faxes SilentlyPrinting a Job Immediate Job ExecutionChanging a Job Deleting a JobCopier Setting the Resolution for the CopierMake Copies Using the Sec- ond Profile Make Copies Using Standard SettingsMake Copies Using User- Defined Settings Make Enlarged or Com- pressed Copies Configure Settings for Sec- ond ProfileSet Resolution Select the Preset ValuesSetting the Brightness Setting the ContrastCopier · Configure Settings for Second Profile Settings Set Resolution Setting the Ring TonesEntering Your Telephone Number and Name Deactivating the Button Tones Setting the ContrastConfigure Paper Settings Set the Level of Brightness for the CopierAdditional Options for Fax Transmission Switching Transmission Report On/OffSetting the Fax Reception Mode Silent Fax ReceptionLocking the Device Additional Fax Reception OptionsSettings · Print Lists and Reports Lock settingsSelecting the Dialling Proc- ess Set up the Public Switch Tel- ephone Network PstnSet up Private Branch Exchange Pabx Telephone Lines and Additional DevicesDSL Connection Connecting Additional DevicesUsing Additional Telephones Easylink Using an External Answering MachineChecking the Firmware Ver- sion ServiceDisplay Counter Levels Displaying the Toner LevelService · Changing the Toner Cartridge Clearing Paper Jam in Paper Tray/ Paper Feed Fixing a Paper JamClearing Paper Jam in the Print Unit Service · Fixing a Paper JamDevice Parts are Hot Clearing Paper Jam in the Fuser UnitContinue Print Job Fixing a Document Jam CleaningCleaning the LED Print Head Clean scanner and document feederCalibrating the scanner Service · Calibrating the scannerInstructions for calibrating Cancelling Entry Using Service CodesPower Cycling Settings will be DeletedService · Problems and Possible Causes Problems and Possible CausesProblems with Faxing Possible Causes Problems Printing or Copying Possible CausesMust be replaced. Use only original consumable materials General Error Messages Possible Causes Error Messages and Possible CausesService · Error Messages and Possible Causes Error Messages on the Transmission Report Error Messages on the Transmission ReportMemory full Glossary Encoding Error Correction Mode ECMFax Signal, CNG Tone = Calling Signal Fax SwitchTelephone number suppression Clir Warm-Up PhaseSender Identification = Header Sending to Multiple Recipients = Broadcast- ingAppendix Technical DataHelpdesk 08 45 090 03 GuaranteeAppendix · Declaration of Conformity DoC Declaration of Conformity DoCPhilips · Laserfax 5120 · 5125 · Appendix · Declaration of Conformity DoC Philips · Laserfax 5120 · 5125 · Appendix · Declaration of Conformity DoC Telephone 0800 358 08 Mail dti.faxinfoline@sagem.com Customer InformationUnited Kingdom Telephone 08 45 090 03 Fax 08 70 124 02
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