Panasonic KX-FC228HK operating instructions Error messages Display, Display Cause & Solution

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11. Help

11.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

11.2.1 Base unit

Display	Cause & Solution
“BACK COVER OPEN”	L The back cover is open. Close the back cover firmly.
“BUSY”	L The cordless handset you tried to call is in use.
	L The cordless handset you are calling is too far from the base unit.
“CALL SERVICE”	L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT”	L The document was not fed into the unit properly. Re-insert the document. If
	misfeeding occurs frequently, clean the document feeder rollers (page 72)
	and try again.
	L The document is longer than 600 mm. Press {STOP} to remove the
	document. Divide the document into two or more sheets, and try again.

“CHECK FILM”	L The ink film is empty. Replace the ink film with a new one (page 11).
	L The ink film is not installed. Install it (page 11).
	L The ink film is slack or creased. Tighten it (see step 5 on page 11).

“CHECK PAPER”	L The recording paper is not installed or the unit has run out of paper. Install
	paper and press {SET} to clear the message.
	L The recording paper was not fed into the unit properly (page 71). Re-install
	paper (page 13) and press {SET} to clear the message.
	L The recording paper has jammed near the recording paper entrance.
	Remove the jammed paper (page 70) and press {SET} to clear the
	message.

“FAX IN MEMORY”	L See the other displayed message instructions to print out the document.
	Received documents are stored in memory due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 13), install ink
	film (page 11) or remove the jammed paper (page 70). You will lose all faxes
	in memory if the power is removed. Check with power connected.

“FAX MEMORY FULL”	L The memory is full of received documents due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 13), install ink
	film (page 11) or remove the jammed paper (page 70). You will lose all faxes
	in memory if the power is removed. Check with power connected.
	L When performing memory transmission, the document being stored
	exceeded the memory capacity of the unit. Send the entire document
	manually.

“FILM EMPTY”	L The ink film is empty. Replace the ink film with a new one (page 11).
	L The ink film is slack. Tighten it (see step 5 on page 11) and install again.
	L The fax machine is positioned near appliances such as TVs or speakers
	which generate an intense magnetic field.

“FILM NEAR EMPTY”	L The remaining ink film is low. Prepare a new ink film (page 7).
“MEMORY FULL”	L The base unit’s phonebook memory is full. Erase unnecessary items (page
	22).
	L When making a copy, the document being stored exceeded the memory
	capacity of the unit. Press {STOP} to clear the message. Divide the
	document into sections.

“MESSAGE FULL”	L There is no room left in memory to record voice messages. Erase
	unnecessary messages (page 41, 42).

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Contents Compact Plain Paper Fax with Dect Operating InstructionsThank you for purchasing a Panasonic fax machine Things you should keep a recordFor your future reference Installation Important safety instructionsBattery Location and noise For Best PerformanceEnvironment Routine careDuplex Ring Useful Information Accessory information Included accessoriesAvailable accessories Telephone line cord Cordless handsetButton descriptions of the base unit Display descriptions of the cordless handset Button descriptions of the cordless handsetBase unit OverviewCordless handset Ink film Paper support Paper trayCorrect IncorrectRecording paper Battery installation / replacementCorrectSlant Connections Turning the cordless handset power ON/OFF Battery chargeBattery strength Battery icon Power onAdjusting base unit volume Adjusting cordless handset volumeWith the cordless handset Date and timeWith the base unit Example 10 August, 2006 1015 PM 12 hour clock formatYour fax number Your logoSET Rflash Menu StopSP-PHONE Redial TelephoneAnswering phone calls Making a phone call using the phonebookCordless handset phonebook Storing phonebook itemsBase unit phonebook Chain dial Cordless handset onlyEditing a stored item Erasing a stored itemOne touch dial Base unit only Making a call using a one touch dial KeyErasing all items Assigning an item to a one touch dial KeyViewing and calling back Caller ID serviceHow Caller ID is displayed Missed callsErasing caller information Symbols and operations for caller informationCaller ID SP-PHONE Stop FAX Start Using SMS Short Message Service Voice mail serviceTurning SMS on/off Changing SMS message centre numbersSending a message Receiving a message Guide to SMS settingsSettings PBX Access No Storing the PBX line access number for PBX users onlySP-PHONE Stop FAX Start Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse mostly as a telephone TEL mode Use only as a fax FAX only modeUse as a telephone and/or fax TEL/FAX mode Selecting the way to use your fax machineReceiving a fax manually Auto answer OFF Activating TEL modeSP-PHONE Stop FAX Start Activating TEL/FAX mode with the cordless handset Activating TEL/FAX modeWhen a fax calling tone is detected When a fax calling tone is not detectedActivating TAM/FAX mode with the cordless handset Activating FAX only modeChanging the ring count in TAM/FAX mode Receiving a fax automatically Auto answer onStoring undesired callers To use the ring detection feature, set to TEL mode Using with the ring detection featureMemu SET Making a copy More copying featuresCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageMIC Erase Greeting Check To check the greeting message Press Greeting CheckListening to recorded messages Useful features during playbackLeaving a message for others or yourself To play back messagesRecording your greeting message Direct command operationListening to recorded messages Operating from a remote location Remote operation using remote commandsProgramming for answering machine Summary of remote operationTo turn on the auto answer setting Key Remote commandRecording a marker message Base unit programming Basic featuresAdvanced features Desired resolution OFF defaultUsing 24-hour time entry To cancel after programming, press Stop then SETTo print the stored document Setting friendly #46 Letter 92% default86% 72% Darker60s Maximum greeting message time is 60 seconds TAM/FAXSee page 40 for details 400msec. default Feature Feature code Selection Setting recall flash #72Connecting tone volume cannot be adjusted Time for the base unitProgrammable Features Cordless handset programming Cordless handset featuresBase unit settings menu Sub-menu Feature default setting Using the base unit PIN/repeaterChange base unit PIN 0000.*1 Enter the current 4-digit base unit PIN.*2Display setup Time settingsCall options Intercom Operating additional unitsTransferring a call/conference To a cordless handset using the base unitCopying phonebook items IntercomCopying one phonebook item To the cordless handset using the base unitCopy Copying all the phonebook itemsCharacter entry Characters available in each character entry modeCharacter entry modes When writing SMS messages Error messages Reports Display Cause & Solution Error messages DisplayRecording was too short. Try again Erase unnecessary messages page 41Try again Phonebook items from the destination unit and try againInitial settings When a function does not work, check hereGeneral Problem Cause & Solution Cordless handset does Problem Cause & Solution During programmingCannot enter the code or ID Ink film runs out quicklyNot ring Batteries should be Problem Cause & Solution Have changed the cordlessIs pressed Static, sound cuts in/outFax receiving Fax sendingCopying 11.3.8 SMS Answering machineProblem Cause & Solution If a power failure occursSender to write the message using non-Chinese characters This message containsRecording paper jams When the recording paper has jammed in the unitDocument jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports Base unit only SpecificationsMenu SET Recording paper specifications Recording paper size ITU-T No Test ChartRecording paper weight RF transmission power Approx mW Voice codingBroadcast List IndexJournal Report 29 Page Page Copyright Global web site