Diagnostics and Troubleshooting
Error | Error Message | Possible Cause |
| Possible Solution |
Code |
| |||
|
|
|
| |
|
|
|
| |
80 | paper at shoe entr not | During paper loading, the lead | Load the paper in less time. | |
| detected | edge of the paper was not detected |
|
|
|
| at the shoe entrance sensor within |
|
|
|
| the expected amount of time. |
|
|
|
|
|
| |
81 | unexpected paper at | • Paper jam occurred as paper | Check that the paper is loaded and | |
| knife | was being reversed from the | threaded properly. Check for a paper | |
|
| knife to the end of roll and paper | jam at the knife area. | |
|
| was detected at the knife instead |
|
|
|
| of at the shoe entrance. |
|
|
|
| • Paper sensor at knife or shoe is |
|
|
|
| not functioning correctly. |
|
|
|
|
|
| |
82 | paper at knife not | • Paper was not detected at the | Check that the paper is loaded and | |
| detected | knife when it should have been. | threaded properly. Check for a paper | |
|
| • Paper jam occurred. | jam at the knife area. | |
|
| • Paper sensor at knife or shoe is |
|
|
|
| not functioning correctly. |
|
|
|
|
|
| |
85 | slack loop err, takeup | The printer was unable to takeup | Check that the paper is properly | |
| paper cinched? | the slack loop because the paper | attached to the cardboard core in the | |
|
| was not properly cinched. | takeup cassette. | |
|
|
|
| |
86 | slack loop high not | Unable to detect slack loop. | Check that the paper is properly | |
| detected |
| attached to the cardboard core in the | |
|
|
| takeup cassette. | |
|
|
|
| |
87 | timeout waiting to cinch | The printer door was not closed | Open the takeup door, attach the | |
| takeup | within the normal amount of time. | paper to the cardboard core in the | |
|
|
| takeup cassette and close the takeup | |
|
|
| door. | |
|
|
|
| |
89 | unexpected deflector | The deflector nip up switch was | • Check for a paper jam at the sheet | |
| nip up not detected | detected after moving the deflector |
| transport area. |
|
| to the down position. | • | Reinitialize the printer. |
|
|
|
| |
90 | knife front not detected | The front switch for the knife was | Check for a paper jam at the knife | |
|
| not detected after moving from front | area. | |
|
| to back. |
|
|
|
|
|
| |
91 | deflector nip up not | The deflector nip up switch was not | • Check for paper at the sheet | |
| detected | detected after moving the deflector |
| transport area. |
|
| from the down position to the up | • | Reinitialize the printer. |
|
| position. | • | Call for service. |
|
|
|
| |
92 | knife back not detected | Knifeback switch was not detected | Check for a paper jam at the knife | |
|
| after moving knife from front to | area. | |
|
| back. |
|
|
|
|
|
| |
93 | translator power fault | A power fault was detected by the | Close all doors and reinitialize the | |
| error | translator puck. | printer. | |
|
|
|
| |
95 | unexpected shoe exit | The shoe exit nip made switch was | Check for a paper jam in the shoe exit | |
| nip detected | detected after moving the shoe exit | nip area. | |
|
| nip to the nip unmade position. |
|
|
|
|
|
|
|
September 2000 |