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| Diagnostics and Troubleshooting | |
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Error | Error Code /Status | Possible Cause/Subsystem |
| Possible Solution |
Code | Message |
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923 | An error occurred during the | An error occurred during the | Check that the file chosen was of | |
| loading of a printer. Please | loading of a printer. | the correct format or type. | |
| check to make sure the file |
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| chosen was of the correct |
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| type and/or format. |
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924 | No printer loaded. | The operator has not yet opened | Open a printer. | |
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| a printer. |
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941 | The height and width values | The specified size does not match | Enter the correct file size. | |
| do not agree with the size of | the file size. |
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| the target file. |
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942 | Unable to configure | The file CalDevDensGen2.cfg is | Restart the application. If problem | |
| densitometer. Densitometer | corrupt or lost. | continues, call for service. | |
| configuration file may be |
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| corrupt or lost. |
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1003 | Unable to load default | The default configuration file was | Restore the file manually or | |
| configuration file:_filename_. | deleted or renamed or moved. | reinstall the software. | |
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1004 | Unable to set values | An internal error occurred with the | Restart the application. | |
| in new configuration file. | software. |
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1005 | Unable to save configuration | The system is trying to save a file | Remove any unnecessary files to | |
| file:_filename_. | but there is not enough disk | increase free disk space. | |
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| space. |
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1006 | Configuration file field:_field_ | The user manually edited a field | • | Manually enter the correct |
| is invalid. | in a configuration file and entered |
| value. |
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| an incorrect value. | • | Reinstall the application. |
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1007 | Unable to remove | User does not have update | Verify that the user has authority | |
| directory:_directory_. | authority on the directory. | on the directory. | |
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1101 | Density DMIN/DMAX points | Density points are invalid. | Reread density values on | |
| are invalid. |
| densitometer or make a new | |
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| calibration print. | |
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1102 | Density data is not | Density data is invalid. | Reread density values on | |
| monotonic increasing. |
| densitometer or make a new | |
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| calibration print. | |
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1103 | Exceeded maximum number | Density data is invalid. | Reread density values on | |
| of allowable data errors. |
| densitometer or make a new | |
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| calibration print. | |
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1104 | Asymmetric Density | Density data is invalid. | Reread density values on | |
| Groupings are invalid. |
| densitometer or make a new | |
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| calibration print. | |
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1201 | Unknown response from | The application received an | Verify that the baud rate of the | |
| densitometer. | unknown response from the | densitometer matches the | |
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| densitometer during | applications configuration. | |
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| initialization. |
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September 2000 |
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