Diagnostics and Troubleshooting
Error | Error Code /Status | Possible Cause/Subsystem |
| Possible Solution |
Code | Message |
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6 | The following file already | The system is trying to save to a | • | Delete the existing file. |
| exists:_filename_. | file that already exists. | • | Change the filename. |
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7 | There is not enough space to | The system is trying to save a file | Remove any unnecessary files to | |
| create:_filename_. | but there is not enough disk | increase free disk space. | |
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| space. |
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8 | There are too many files to | Too many files open. | Close some files and or | |
| open _filename_. |
| applications. | |
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9 | You do not have permission | The file permission is invalid. | Rerun the application. | |
| to open file _filename_. |
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10 | Error copying print LUT to | Folder doesn’t exist or is read- | Modify protection on folder. | |
| DP2 folder (can’t open | only. |
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| _filename_. |
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11 | Error creating DP2 LUT | A folder of the same name may | Change the selected folder name. | |
| folder | exist. |
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101 | No response from | The device is not responding to | Verify that the device is connected | |
| device:_devicename_. | the system. | and | |
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102 | Device not | The system was trying to access | Verify that the device name on one | |
| found:_devicename_. | a device that it could not find. | of the configuration dialog | |
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| windows is correct. | |
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103 | The following device is | The device is not ready. | Wait several minutes and try the | |
| indicating it is not |
| activity again. | |
| ready:_devicename_. |
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104 | The following device is | The device is busy. | Wait several minutes and try the | |
| busy:_devicename_. |
| activity again. | |
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105 | The following device is not a | The port name in the | Change the port name in the | |
| TTY port:_devicename_. | configuration file does not refer to | configuration file to a valid serial | |
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| a valid serial port. | port. | |
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106 | The following device is | The serial port closed during | • Verify that no other application | |
| closed:_devicename_. | system reading. |
| is accessing the port. |
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| • | Restart the application. |
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107 | No data on | No data is available for the | • Verify that the densitometer is | |
| device:_devicename_. | system to read data on the serial |
| connected correctly. |
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| port. | • | Restart the application. |
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108 | Error:_oserror_occurred | An operating system error | • | Rerun the application. |
| during operation: | occurred. | • Reboot the operating system | |
| _operation_ on device: |
| • If problem continues, call for | |
| _devicename_. |
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| service. |
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109 | Invalid Device ID: | Created a new device with an | • Edit the device ID to reflect the | |
| _devicename_. | incorrect device ID. |
| correct device ID. |
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110 | Unable to perform operation: | An unknown device error | Use the information in the status | |
| _operation_ | occurred. | message and error message to | |
| Status Message:_statmsg_ |
| resolve the device error. | |
| Error Message:_errmsg_. |
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September 2000 |
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