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| Diagnostics and Troubleshooting |
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Error | Error Message | Possible Cause |
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Code |
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66 | paper jam in shoe | Jam detect sensor detected | • Remove jammed paper and unload | |
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| jammed paper at the shoe |
| the takeup cassette. |
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| entrance. | • If you are using a digital printer | |
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| paper saver and the paper jammed |
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| before it was cinched in the takeup |
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| cassette, wipe the paper saver with |
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| a damp, cloth to remove dust and |
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| static electricity. |
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| • | Reload the paper. |
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67 | rotor not up to speed | An obstruction in the shoe area | Wait for at least 1 minute, then clear | |
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| prevented the rotor from achieving | the obstruction in the shoe and | |
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| the correct speed in the expected | confirm that all doors are closed. | |
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| amount of time. |
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68 | xltr hard limit detected | Either the front or back hard limit | • Move the translator off the front or | |
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| switch was actuated. |
| back hard limit switch. Use the |
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| translator knob. |
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| • | Call for service. |
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69 | unexpected xlator front | The translator front limit switch was | Confirm that all doors are closed and | |
| limit | detected unexpectedly. | reinitialize the printer. | |
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70 | xlator front limit not | The translator front limit switch was | Confirm that all doors are closed and | |
| detected | not detected after moving translator | reinitialize the printer. | |
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| to the front of the printer. |
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71 | unexpected xlator back | The translator back limit switch was | Confirm that all doors are closed and | |
| limit | detected unexpectedly. | reinitialize the printer. | |
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72 | xlator back limit not | The translator back limit switch was | Confirm that all doors are closed and | |
| detected | not detected after moving translator | reinitialize the printer. | |
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| to the back of the printer. |
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74 | paper present not | Paper was detected at the 11- and | Check that the paper is loaded and | |
| detected | threaded properly. | ||
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| the |
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75 | unexpected 11 inch | Paper was detected at the | Check that the paper is loaded and | |
| paper | paper sensor but not at the 10- or | threaded properly. | |
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76 | 11 inch paper not | Paper was detected at the | Check that the paper is loaded and | |
| detected | threaded properly. | ||
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| entrance, and the knife sensors but |
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| not at the |
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77 | unexpected 20 inch | Paper was detected at the | Check that the paper is loaded and | |
| paper | paper sensor but not at the 10- or | threaded properly. | |
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79 | unexpected paper at | Paper was detected at the shoe | Remove any paper from the shoe. | |
| shoe entr. | entrance sensor but not at the |
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| paper width sensor. |
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September 2000 |