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| Diagnostics and Troubleshooting | |
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Error | Error Message | Possible Cause | Possible Solution | |
Code | ||||
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96 | shoe exit nip made not | The shoe exit nip made switch was | Check for a paper jam in the shoe exit | |
| detected | not detected after moving the shoe | nip area. | |
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| exit nip to the nip made position. |
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97 | unexpected deflector | The deflector nip made switch was | Check for a paper jam in the deflector | |
| nip made | detected after moving the deflector | nip area. | |
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| to the up position. |
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98 | deflector nip made not | The deflector nip made switch was | Check for a paper jam in the deflector | |
| detected | not detected after moving the | nip area. | |
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| deflector to the up position. |
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99 | timeout clearing data | The rotor was not able to be | Call for service. | |
| patch | properly started. |
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100 | xlator start failed | The translator failed to start. | Call for service. | |
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101 | shoe exit nip start failed | The shoe exit nip failed to start. | Call for service. | |
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102 | deflector start failed | The deflector failed to start. | Call for service. | |
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109 | sheet xport ready | The sheet transport area remains | Call for service. | |
| timeout | busy or initializing process is taking |
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| longer than expected. |
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110 | paper detected in | Paper was detected in the printer | Remove all paper from the printer and | |
| machine | while attempting to load a new roll | reload the new roll of paper. | |
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| of paper. |
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111 | xlator home failed | The translator could not find its | Call for service. | |
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| home position after several |
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| attempts. |
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112 | invalid paper width | The paper is not laying flat over the | Open the supply door and move the | |
| sensor coverage | paper width sensors or the end of | paper to the correct position. | |
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| roll has been reached. |
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128 | back checksum 0 | ROM test failed at powerup. | Reinitialize the printer and call for | |
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| service. | |
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129 | bad checksum 1 | RAM test failed at powerup. | Call for service. | |
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130 | rotor not stopping | Rotor will not turn off. | Turn off the printer and call for service. | |
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131 | xlator at both limits | Both the front and back translator | Call for service. | |
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| soft limit switches are actuated. |
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132 | knife at both limits | Both the front and back knife limit | Call for service. | |
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| switches are actuated. |
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133 | timeout sheet xport | The 300 board does not reply to the | Call for service. | |
| reply | 200 board within the expected |
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| amount of time. |
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134 | duart self test failed | Duart test failed when the printer | Call for service. | |
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| was turned on. |
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192 – | Various software error | A software problem has occurred. | Shut down and restart the printer. | |
219 | messages. |
| Call for service. | |
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September 2000 |
