Canon FAX-TT250 Print quality is poor, Fax does not print, Fax images print blotched or uneven

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❏Print quality is poor.

You may not be using the correct type of paper.

• Make sure you load paper that meets the paper requirements for the fax (see p. 25).

The ink film recording head may need cleaning.

• Clean the ink film recording head if necessary (see p. 47)

The sending fax machine may not be functioning properly.

•The sending fax machine usually determines the quality of the document. Call the sender and have them make sure their fax machine is clean.

Error Correction Mode (ECM) may be disabled.

• Make sure ECM is on (see <ECM RX>, p. 42).

❏Fax does not print.

The ink film may not be installed properly.

•Make sure the ink film is installed properly (see p. 9).

The ink film recording head may need cleaning.

•Clean the ink film recording head if necessary (see p. 47)

The ink film may need to be replaced.

• Determine if the problem is with the ink film and replace if necessary (see p. 48).

The document may be set.

• Make sure the document is not set.

❏Fax images print blotched or uneven.

The telephone lines may be in poor condition, or you may have a bad connection.

•Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again.

The sending fax machine may not be functioning properly.

•The sending fax machine usually determines the quality of the document. Call the sender and have them make sure their fax machine is clean.

❏Cannot receive using Error Correction Mode (ECM).

The sending fax machine may not support ECM.

• If the sending fax machine does not support ECM, then the document is received in normal mode without error checking.

ECM may be disabled.

• Make sure ECM is on (see <ECM RX>, p. 42).

❏Errors occur frequently while receiving.

The telephone lines may be in poor condition, or you may have a bad connection.

• Lower the reception speed (see <RX START SPEED>, p. 43).

The sending fax machine may not be functioning properly.

• Call the sender and have them check that their fax machine is functioning properly.

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Contents FAX-TT250 Table of Contents Specifications Receiving DocumentsCopyright Using this guide Customer supportUnpacking Setting UPRemoving the shipping materials Connecting the telephone line, handset, and external device Be sure to select the correct receive mode see ChapterMaking connections CradleConnecting the AC power cord Setting the language and countrySetting the date and time Press Start/Copy after the display shows Display LanguageInstalling the ink film Close the operation panel gently until it clicks into place Loading paper Assembling the multi-purpose trayLoading paper Open the multi-purpose tray b by pulling it forwardTesting the machine Open the cover where the document entersAdjust the document guides Loading documentsSetting the TEL Line Type Dialling through a switchboard PBXUse or to select PBX, then press Start/Copy Preparing to USE Your FAX Main components of your faxPreparing to USE Your FAX Guidelines for entering numbers, letters, and symbols Entering symbolsCorrecting mistakes Entering letters and numbersRegistering sender information Personalising your faxIdentifying your documents Press Function, then press Start/Copy three timesSetting the summer time Registering your fax/telephone number and nameTIME, then press Start/Copy twice Use Use To select WEEK, then press Start/CopyUse or to select TIME, then press Start/Copy Registering one-touch speed dialling numbers and names Press Function UseRegistering coded speed dialling numbers and names Use or to select Coded Speed DIAL, then press Start/CopyProblem documents Documents and PaperPreparing documents Types of documents you can scanPaper requirements Printable areaPaper guidelines Copying documents Making CopiesPress Start/Copy Adjusting the quality of your documents Setting the scanning resolutionSetting the scanning contrast Sending DocumentsSending documents Direct sendingMemory sending Manual sendingCancelling sending Automatic diallingSpecial dialling Long-distance diallingManual redialling Redialling when the line is busyAutomatic redialling Delayed sending Cancelling delayed sending Press to delete the documentSequential broadcasting Sending a document to more than one locationDocuments stored in memory Deleting a document from memoryDifferent ways to receive a document Receiving DocumentsDetails It receives a call, then press Start/Copy twice Setting the receive modeSomeone to pick up the handset, then press Start/Copy twice Check that Manual is displayed on the LCD see p Receiving documents manually Manual ModeIf you hear a slow beep tone Other features Cancelling receivingChanging calling volume Polling to receive documentsSettings and Activity Reports Selecting a menuSettings and Activity Reports RX Settings System Settings How to print a report Activity reportsUser’s data list Activity reportClearing jams Solutions to Common ProblemsRemoving a jammed document from the machine Removing jammed printing paper from the machine Cleaning the exterior of the fax Periodic cleaningCleaning the interior of the fax Replacing the ink film Remove the used ink film cartridge and holdersFollow steps 2 to 6 on the Installing the ink film on p Detach the holders from the used ink filmTroubleshooting Errors occur frequently while sending Cannot send using Error Correction Mode ECMReceiving problems Cannot receive a document automatically Cannot receive using Error Correction Mode ECM Errors occur frequently while receivingPrint quality is poor Fax does not printMemory Full appears on the LCD when making multiple copies Fax does not make a copyYou cannot dial There is interference on the lineFax has no power Printout contains blurred or smudged inkFax will not print reports Nothing appears on the LCDLCD messages Message Cause ActionClear Paper JAM Case of a power failure During a power failureSpecifications Canon INC