Canon FAX-TT250 Fax does not make a copy, You cannot dial, There is interference on the line

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Copying problems

❏The fax does not make a copy.

The ink film may need to be replaced.

• Determine if the problem is with the ink film and replace if necessary (see p. 48).

The document may not have been loaded correctly into the document feeder.

•Remove the document, stack it if necessary, and load it into the document feeder correctly (see p. 13).

•Make sure the operation panel is closed.

The ink film may not be installed properly.

• Make sure the ink film is installed properly (see p. 9).

❏<MEMORY FULL> appears on the LCD when making multiple copies.

The fax’s memory is full.

•Print or delete any documents stored in memory (see p. 56) to free up space in the fax’s memory, then start again.

•If you have any page fed out without being copied, simply try copying those pages again.

•Change the scanning resolution and try copying again.

The document you are copying may have too many graphics.

•If multiple pages are being copied, separate the pages into smaller stacks. If not, make the desired number of copies one at a time as needed.

For additional troubleshooting, see Print quality problems, p. 54.

Telephone problems

❏You cannot dial.

The telephone line may not be connected properly.

• Make sure all line connections are secure (see p. 7).

The power cord may not be plugged in securely.

•Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 8). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on.

The fax may not be set for the type of telephone line in use (pulse/tone).

• Make sure the fax is set for the correct telephone line type (see p. 14).

❏The handset, telephone, or extension phone disconnects while you are talking.

The power cord may not be plugged in securely.

•Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 8). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on.

❏There is interference on the line.

A mobile phone or cordless phone may be in use near the fax.

• Make sure that mobile phones and cordless phones are not used near the fax.

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SOLUTIONS TO COMMON PROBLEMS

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Contents FAX-TT250 Table of Contents Receiving Documents SpecificationsCopyright Customer support Using this guideRemoving the shipping materials Setting UPUnpacking Be sure to select the correct receive mode see Chapter Connecting the telephone line, handset, and external deviceMaking connections CradleSetting the language and country Connecting the AC power cordSetting the date and time Press Start/Copy after the display shows Display LanguageInstalling the ink film Close the operation panel gently until it clicks into place Assembling the multi-purpose tray Loading paperOpen the multi-purpose tray b by pulling it forward Loading paperOpen the cover where the document enters Testing the machineAdjust the document guides Loading documentsDialling through a switchboard PBX Setting the TEL Line TypeUse or to select PBX, then press Start/Copy Main components of your fax Preparing to USE Your FAXPreparing to USE Your FAX Entering symbols Guidelines for entering numbers, letters, and symbolsCorrecting mistakes Entering letters and numbersPersonalising your fax Registering sender informationIdentifying your documents Press Function, then press Start/Copy three timesRegistering your fax/telephone number and name Setting the summer timeTIME, then press Start/Copy twice Use Use To select WEEK, then press Start/CopyUse or to select TIME, then press Start/Copy Press Function Use Registering one-touch speed dialling numbers and namesUse or to select Coded Speed DIAL, then press Start/Copy Registering coded speed dialling numbers and namesDocuments and Paper Problem documentsPreparing documents Types of documents you can scanPrintable area Paper requirementsPaper guidelines Press Start/Copy Making CopiesCopying documents Setting the scanning resolution Adjusting the quality of your documentsSetting the scanning contrast Sending DocumentsDirect sending Sending documentsMemory sending Manual sendingAutomatic dialling Cancelling sendingSpecial dialling Long-distance diallingAutomatic redialling Redialling when the line is busyManual redialling Delayed sending Press to delete the document Cancelling delayed sendingSending a document to more than one location Sequential broadcastingDeleting a document from memory Documents stored in memoryDetails Receiving DocumentsDifferent ways to receive a document Someone to pick up the handset, then press Start/Copy twice Setting the receive modeIt receives a call, then press Start/Copy twice If you hear a slow beep tone Receiving documents manually Manual ModeCheck that Manual is displayed on the LCD see p Cancelling receiving Other featuresChanging calling volume Polling to receive documentsSelecting a menu Settings and Activity ReportsSettings and Activity Reports RX Settings System Settings Activity reports How to print a reportUser’s data list Activity reportRemoving a jammed document from the machine Solutions to Common ProblemsClearing jams Removing jammed printing paper from the machine Cleaning the interior of the fax Periodic cleaningCleaning the exterior of the fax Remove the used ink film cartridge and holders Replacing the ink filmDetach the holders from the used ink film Follow steps 2 to 6 on the Installing the ink film on pTroubleshooting Receiving problems Cannot receive a document automatically Cannot send using Error Correction Mode ECMErrors occur frequently while sending Errors occur frequently while receiving Cannot receive using Error Correction Mode ECMPrint quality is poor Fax does not printFax does not make a copy Memory Full appears on the LCD when making multiple copiesYou cannot dial There is interference on the linePrintout contains blurred or smudged ink Fax has no powerFax will not print reports Nothing appears on the LCDMessage Cause Action LCD messagesClear Paper JAM During a power failure Case of a power failureSpecifications Canon INC