Samsung SCX-6545N manual Understanding Display Messages, Paper jam at exit of finisher

Page 109

3.Remove the jammed paper.

4.Pull up on the stacker lever and then close the stacker front cover.

Paper jam at exit of finisher

1.Gently pull the paper out through the exit area.

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order.

• If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.

•When you call for service, it is very convenient to provide the service representative with the contents of display message.

•Some messages may not appear in the display depending on options or models.

•[yyy] indicates the part of the machine.

•[zzz] indicates the error code. When you contact the service center, this error code help to handle the problem.

• You may see an exclamation mark (

) or a cross mark ( ) on

the upper left of the display, in that case, press the question mark to browse detailed information on the supplies.

.

MESSAGE

MEANING

 

SUGGESTED

 

SOLUTIONS

 

 

 

 

 

 

[yyy] is worn.

The life of the part

Replace the part with a

Replace with new

expires totally.

new one. Call for

one

 

service.

 

 

 

DC motor does not

There is a problem in

Turn the machine off

operate: [zzz].

the control of DC

and turn it on again. If

Please turn off then

motor unit.

the problem persists,

on

 

please call for service.

 

 

 

 

 

 

 

Did not supply

Not supplied toner to

•

Remove the sealing

enough toner.

the imaging unit.

 

tape from the

Remove seal tape &

 

 

imaging unit.

reinstall

 

•

Thoroughly roll the

 

 

 

toner cartridge five or

 

 

 

six times, and

 

 

 

reinstall it.

 

 

• Turn the machine off

 

 

 

and turn it on again.

Did not supply

The machine received

Open side door and

enough toner.

several papers with

close it. If the problem

Please open/close

many images, and it

still persists, please call

door

cannot supply the

for service.

toner properly.

 

 

 

 

 

Fax memory is

There is no more

Delete the received fax

almost full. Print or

available fax memory.

data in the memory to

remove received fax

No more fax data can

secure memory. Call

Job

be received.

for service.

 

 

 

 

 

 

Fax memory is full.

Available fax memory

Delete the received fax

Print or remove

is now 1MB.

data in the memory to

received fax Job

 

secure memory. Call

 

 

for service.

Finisher door is

The finisher cover is

Close the finisher until it

open. Close it

not securely latched.

locks into place.

 

 

 

 

Troubleshooting_ 108

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Contents Multi Functional Printer Special Features Features of your new laser MFPFeatures Features by ModelsAbout this USER’S Guide Convention Description ExampleFinding More Information Important Safety Symbols and Precautions Safety informationLaser Safety Statement Mercury Safety Ozone SafetyPower Saver Perchlorate WarningRadio Frequency Emissions Correct Disposal of Batteries in this ProductFAX Branding FCC Information to the UserReplacing the Fitted Plug for UK only Ringer Equivalence NumberYou should also know that You must earth this machineOpenssl License Declaration of Conformity European CountriesApprovals and Certifications EC CertificationOriginal Ssleay License Contents Using special copy features Copying originals Changing the settings for each copyChanging the scan feature settings Duplex 41 41 Advanced tabUsing the polling option Color Mode Setting up a fax phonebookUsing Mailbox Receiving a faxAbout Document Box Understanding the Document box screen Setting up the end Fax tone Sending a fax from a ComputerStoring documents to Document box Notification feature Delayed start featureApproval feature Machine SetupSamsung Scan Manager Problem Understanding display messages Solving other problems121 Accessories 122 How to purchase 123 Precautions to take when installing accessories128 Printer Overview IntroductionFront view Rear viewControl Panel Overview Power Saver button Machine Setup buttonIntroducing the Touch Screen and Useful Buttons Touch screenInterrupt button Understanding the Status LEDOff Green BlinkingMain screen Menu OverviewMachine Status Add Delete Edit Detail Search Enter System Box tabUsage Page Report Admin SettingDetail Delete Delete All Contents Printer Driver FeaturesFeature PCL Postscript Supplied SoftwareSetting UP the Network Setting UP the HardwareGetting started Supported operating systemsSystem Requirements Configuring network protocol via the machineWindows Requirement RecommendedMacintosh Installing the SoftwareLinux Getting Started Machines Basic Settings Changing the default settings Setting the default tray and paperIP setting using SetIP Program Windows Installing the programIP setting using SetIP Program Linux IP setting using SetIP Program MacintoshUnderstanding the Keyboard Printing out the machine’s MAC addressSaves and closes input result Cancel Cancels and closes input resultLoading Originals Loading originals and print mediaOn the scanner glass DadfSelecting Print Media Type Size Dimensions Weighta Capacityb Specification on print mediaMode Size Source Media sizes supported in each modeGuidelines for special print media Media Type GuidelinesChanging the Size of the Paper in the Paper Tray Full Empty Loading PaperMulti-purpose tray Tips on using the multi-purpose traySetting the Paper Size and Type Understanding the Copy Screen CopyingBasic tab Advanced tabCopying Originals Changing the Settings for Each CopyImage tab Changing the size of originalsCopying on both sides of originals Duplex Reducing or enlarging copiesDeciding the form of copy output Collated / Staple Using Special Copy FeaturesSelecting the type of originals Changing the darknessID card copying Press the Setup tab Copy Setup Manual ID Copy SetupCopying ID with the manual ID copy option Press Add SegmentPoster copying Up or 4-up copying N-upClone copying Press the Advanced tab ID Copy Manual ID CopyBooklet copying Book copyingCover copying Transparency copyingErasing background images Erasing edgesShifting margins Watermark copyingAuto crop copying Overlay copyingPress the Advanced tab Auto Crop Scanning Basics ScanningUnderstanding the Scan Screen ScanningScan to PC Scan to EmailScan to Server Output tab Scanning Originals and Sending Through Email Scan to EmailPress Scan to Email Click Go to access the SyncThru Web Service Setting up an email accountClick Settings Network Settings Outgoing Mail ServerSMTP Scanning and sending multiple documents in a single emailEntering email addresses by the address book Storing email addressesIndividual GroupEntering email addresses by the keyboard Using Samsung Scan ManagerSet Scan Button tab Scan DestinationChange Port tab Scanning Originals and Sending VIA SMB/ FTP Scan to ServerPreparation for scanning to SMB/FTP Scanning and sending to SMB/FTP serverResolution Changing the Scan Feature SettingsFeature Resolution DPI File Format DuplexOriginal Type Color ModeDarkness Erase BackgroundFile Format Scan PresetBasic printing Canceling a Print JOBPrinting a Document Basic printingPreparing to FAX Faxing optionalUnderstanding the FAX Screen Faxing OptionalPress the Setup tab Fax Setup Machine ID & Fax No Setting the fax headerSending a FAX Sending a faxSending a fax manually On Hook Dial Delaying a fax transmissionAutomatic resending Redialing the last numberReceiving a FAX Receiving faxes manually using an extension telephone Adjusting the Document SettingsReceiving in secure receiving mode Receiving faxes in memoryStoring individual fax numbers Speed Dial No Setting UP a FAX PhonebookStoring Group fax numbers Group No Setting up a fax phonebook using SyncThru Web Service Using the Polling OptionStoring the originals for polling Printing Deleting the polling documentPolling from a remote Mailbox Using MailboxCreating Mailbox Storing originals in MailboxSending a FAX in Toll Save Time Printing a Report After Sending a FAXFaxing to a remote Mailbox Forwarding a Received FAX to Other Destination Adding Documents to a Reserved Delay FAX JOBSending a FAX from a Computer Setting UP the END FAX ToneUsing USB memory device Using USB memory deviceAbout USB Memory Understanding the USB ScreenScan to USB Scanning to AN USB Memory DeviceScanning Press Scan to USBMachine senses and determines the size of the original File Policy Press USB Scan to USB the Output tab Scan PresetPress USB Scan to USB the Output tab Quality Press USB Scan to USB the Output tab File FormatTo print a document from a USB memory device Printing from a USB Memory DevicePress USB Print Using document box Using document boxAbout Document BOX Understanding the Document BOX ScreenStoring Documents to Document BOX Using document box About Standard Workflow Using standard workflowUnderstanding the Standard Workflow Screen Workflow ScreenWorkform Creating Screen Various Operations with WorkformInput Tab Transmit TabNotification feature Delayed start featureApproval feature Scan to multi-destinationMachine Setup Machine status and advanced setupAdmin Setting screen Browsing the MACHINE’S StatusOption Description General SettingsWithin Job Offsetting to On, the output paper is AdjustmentContention Setting the Setup tab Optional ServiceFAX Setup Copy SetupNetwork Setup Security Access ControlMethod Authentication Authentication NetworkAuthentication system can be Authentication mode, the usersExternal Authentication Server from Security Network User Authentication MethodSelect Security External Authentication Server SMB Server Select the IP Address or Host NameChange Admin. Password Optional ServiceLog Information HidingStandard Workflow Management Document BOX ManagementPrinting a Report Maintenance Maintaining the Toner Cartridge Use of non-Samsung and refilled toner cartridge Handling instructionsEstimated cartridge life Replacing the toner cartridgeExpected cartridge life Maintaining the Imaging UnitReplacing the imaging unit Maintenance To access SyncThru Web Service Maintenance PartsManaging Your Machine from the Website Items Yield AverageTroubleshooting TroubleshootingTips for Avoiding Paper Jams Clearing Document JamsRoller misfeed Misfeed of exiting paperTray Clearing Paper JamsMessage Location of JAM GO to Optional tray Optional high capacity feeder Troubleshooting Paper exit area Fuser area or around the toner cartridgeStacker finisher Duplex unit areaPaper jam in front of finisher Understanding Display Messages Message Meaning Suggested SolutionsPaper jam at exit of finisher Fuser error zzz Finisher error zzzInstalled correctly Install it Imaging unit isAnother problem Switch is locked orNot installed. Install Admin Setting toTouch screen problem Solving Other ProblemsPaper feeding problems Condition Suggested SolutionsCondition Possible Cause Suggested Solutions Printing problemsMaterials from Selects printWrong paper SourcePrinting quality problems Characters MisformedSkew Curl or waveScanning problems Copying problemsFax problems Samsung Scan Manager ProblemCommon PostScript problems Problem Possible Solution Cause Common Windows problemsCommon Linux problems Not scan Common Macintosh problemsAccessories Ordering supplies and accessoriesOrdering supplies and accessories SuppliesFDI Foreign HOW to PurchaseDevice Interface KitPrecautions to Take When Installing Accessories Installing accessoriesInstalling a Memory Dimm Installing a memory moduleReplacing the Stapler Select Device SettingsActivating the added memory in the PS printer properties Select the Samsung SCX-6545 Series PS printerEnabling FAX Feature After Installing the FAX Option KIT General Specifications SpecificationsPrinter Specifications SpecificationsScanner Specifications Copier SpecificationsFacsimile Specifications Optional Glossary Ethernet ITU-T No chartEtherTalk Fuser UnitMAC address ResolutionModem NetWareToner Cartridge Subnet MaskUNC Path WatermarkIndex Machine Info Machine Setup Linux problems 119 loading originalsOptional service 91, 92 optional tray 18, 121 original size Power Save Power SaverReplacing stapler 124 Report 93 Resolution ProblemsScan preset 59 Scan to Email Scanner lid 18 Scanner lock switch ScanningContact Samsung worldwide Contact samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center Russia Page REV Software section Contents Using Windows PostScript Driver Using Smart Panel Page Installing Software for Local Printing Installing Printer Software\Setup.exe Custom InstallationBrowse Select Custom installation. Click NextTypical Installation Installing Software for Network PrintingCustom Installation Browse Select Repair and click Next Reinstalling Printer SoftwareRemoving Printer Software Printing a Document Basic PrintingPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Basic TabScaling Options Graphics TabFont/Text AdvancedAdvanced Tab Using a Favorite SettingSamsung Tab Using Help Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersChange percentage of your document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayPrint on Both Sides Layout tabSelect Printers and Faxes Printing PreferencesPages Per Sheet Paper/Quality tabYou can select Paper Size, Graphic, and Document Options Using the right-click menu Using the shortcut iconOverview Direct Printing Utility PrintingSetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesUsing SmarThru Office Scanning Using SmarThru OfficeStarting SmarThru Office Quick Start GuideScan To Uninstalling SmarThru OfficeFax Windows Vista Scanning Process with TWAIN- enabled SoftwareDriver Setting Only for Windows Troubleshooting GuideUnderstanding Smart Panel Toner LevelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Printers TabPorts Configuration Scanners ConfigurationClasses Tab Sharing Ports Between Printers and ScannersPrinting from Applications Configuring Printer Properties Printing a DocumentPrinting Files Scanning a DocumentClick Properties Adding Job Type Settings Using the Image ManagerTools Function Installing the printer software Installing SoftwareUninstalling the printer software Select Uninstall and click UninstallFor a Network-connected Setting Up the PrinterClick Add on the Printer List Select Socket/HP Jet Direct in Printer TypeSelect your printer name For a USB-connectedPrinting a Document Changing Printer SettingsLayout Graphics Job SettingJob Accounting PaperPrinter Settings Printer FeaturesAdvanced Options Optional FinisherPrinting on both sides of paper Printing Multiple Pages on One Sheet of PaperScanning Setting scan information in Scan ManagerScanning with USB Scanning with networkIndex System requirements Macintosh
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