Samsung SCX-6545N manual Printing quality problems

Page 115

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.

 

CONDITION

SUGGESTED SOLUTIONS

 

 

Light or faded print If a vertical white streak or faded area appears

 

 

on the page:

 

 

The toner supply is low. You may be able

to temporarily extend the toner cartridge life. If this does not improve the print quality, install a new toner cartridge.

The paper may not meet paper specifications; for example, the paper may

be too moist or rough. (See "Specification on print media" on page 35.)

If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver and refer to Software section, respectively.

A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Contact a service representative.

The surface of the LSU part inside the machine may be dirty. Clean the LSU, contact a service representative.

Toner specks

• The paper may not meet specifications; for

 

example, the paper may be too moist or

 

rough. (See "Specification on print

 

media" on page 35.)

 

• The transfer roller may be dirty. Clean the

 

inside of your machine. Contact a service

 

representative.

 

• The paper path may need cleaning. Contact

 

a service representative.

Dropouts

If faded areas, generally rounded, occur

 

randomly on the page:

 

• A single sheet of paper may be defective.

 

Try reprinting the job.

 

• The moisture content of the paper is

 

uneven or the paper has moist spots on its

 

surface. Try a different brand of paper.

 

(See "Specification on print media" on

 

page 35.)

 

• The paper lot is bad. The manufacturing

 

processes can cause some areas to reject

 

toner. Try a different kind or brand of

 

paper.

Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thick Paper. Refer to the Software section for details.

If these steps do not correct the problem, contact a service representative.

CONDITION

SUGGESTED SOLUTIONS

 

 

White Spots

White spots appears on the page:

The paper is too rough and a lot of dirt from

a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine. (See "Cleaning the transfer unit" on page 95.) Contact a service representative.

• The paper path may need cleaning. Contact a service representative.

Vertical lines

If black vertical streaks appear on the page:

The surface(drum part) of the imaging unit

inside the machine has probably been scratched. Remove the imaging unit and install a new one. (See "Replacing the imaging unit" on page 97.)

If white vertical streaks appear on the page:

The surface of the LSU part inside the machine may be dirty. Clean the LSU.

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

Color or Black

If the amount of background shading becomes

background

unacceptable:

Change to a lighter weight paper. (See "Specification on print media" on page 35.)

Check the environmental conditions: very

dry conditions (low humidity) or a high level of humidity (higher than 80% RH) can increase the amount of background shading.

• Remove the old imaging unit and then, install a new one. (See "Replacing the imaging unit" on page 97.)

Toner smear

• Clean the inside of the machine. Contact a

 

service representative.

 

• Check the paper type and quality. (See

 

"Specification on print media" on page 35.)

 

• Remove the imaging unit and then, install a

 

new one. (See "Replacing the imaging

 

unit" on page 97.)

Troubleshooting_ 114

Image 115
Contents Multi Functional Printer Special Features Features of your new laser MFPConvention Description Example Features by ModelsFeatures About this USER’S GuideFinding More Information Important Safety Symbols and Precautions Safety informationLaser Safety Statement Perchlorate Warning Ozone SafetyMercury Safety Power SaverFCC Information to the User Correct Disposal of Batteries in this ProductRadio Frequency Emissions FAX BrandingYou must earth this machine Ringer Equivalence NumberReplacing the Fitted Plug for UK only You should also know thatEC Certification Declaration of Conformity European CountriesOpenssl License Approvals and CertificationsOriginal Ssleay License Contents 41 41 Advanced tab Copying originals Changing the settings for each copyUsing special copy features Changing the scan feature settings DuplexReceiving a fax Color Mode Setting up a fax phonebookUsing the polling option Using MailboxAbout Document Box Understanding the Document box screen Setting up the end Fax tone Sending a fax from a ComputerStoring documents to Document box Machine Setup Delayed start featureNotification feature Approval feature123 Precautions to take when installing accessories Understanding display messages Solving other problemsSamsung Scan Manager Problem 121 Accessories 122 How to purchase128 Rear view IntroductionPrinter Overview Front viewControl Panel Overview Touch screen Machine Setup buttonPower Saver button Introducing the Touch Screen and Useful ButtonsGreen Blinking Understanding the Status LEDInterrupt button OffAdd Delete Edit Detail Search Enter System Box tab Menu OverviewMain screen Machine StatusUsage Page Report Admin SettingDetail Delete Delete All Supplied Software Printer Driver FeaturesContents Feature PCL PostscriptSupported operating systems Setting UP the HardwareSetting UP the Network Getting startedRequirement Recommended Configuring network protocol via the machineSystem Requirements WindowsMacintosh Installing the SoftwareLinux Getting Started Machines Basic Settings Installing the program Setting the default tray and paperChanging the default settings IP setting using SetIP Program WindowsPrinting out the machine’s MAC address IP setting using SetIP Program MacintoshIP setting using SetIP Program Linux Understanding the KeyboardSaves and closes input result Cancel Cancels and closes input resultDadf Loading originals and print mediaLoading Originals On the scanner glassSelecting Print Media Type Size Dimensions Weighta Capacityb Specification on print mediaMedia Type Guidelines Media sizes supported in each modeMode Size Source Guidelines for special print mediaChanging the Size of the Paper in the Paper Tray Full Empty Loading PaperMulti-purpose tray Tips on using the multi-purpose traySetting the Paper Size and Type Advanced tab CopyingUnderstanding the Copy Screen Basic tabChanging the size of originals Changing the Settings for Each CopyCopying Originals Image tabCopying on both sides of originals Duplex Reducing or enlarging copiesChanging the darkness Using Special Copy FeaturesDeciding the form of copy output Collated / Staple Selecting the type of originalsPress Add Segment Press the Setup tab Copy Setup Manual ID Copy SetupID card copying Copying ID with the manual ID copy optionPress the Advanced tab ID Copy Manual ID Copy Up or 4-up copying N-upPoster copying Clone copyingTransparency copying Book copyingBooklet copying Cover copyingWatermark copying Erasing edgesErasing background images Shifting marginsAuto crop copying Overlay copyingPress the Advanced tab Auto Crop Scanning ScanningScanning Basics Understanding the Scan ScreenScan to PC Scan to EmailScan to Server Output tab Scanning Originals and Sending Through Email Scan to EmailPress Scan to Email Scanning and sending multiple documents in a single email Setting up an email accountClick Go to access the SyncThru Web Service Click Settings Network Settings Outgoing Mail ServerSMTPGroup Storing email addressesEntering email addresses by the address book IndividualScan Destination Using Samsung Scan ManagerEntering email addresses by the keyboard Set Scan Button tabScanning and sending to SMB/FTP server Scanning Originals and Sending VIA SMB/ FTP Scan to ServerChange Port tab Preparation for scanning to SMB/FTPDuplex Changing the Scan Feature SettingsResolution Feature Resolution DPI File FormatErase Background Color ModeOriginal Type DarknessFile Format Scan PresetBasic printing Canceling a Print JOBBasic printing Printing a DocumentFaxing Optional Faxing optionalPreparing to FAX Understanding the FAX ScreenSending a fax Setting the fax headerPress the Setup tab Fax Setup Machine ID & Fax No Sending a FAXRedialing the last number Delaying a fax transmissionSending a fax manually On Hook Dial Automatic resendingReceiving a FAX Receiving faxes in memory Adjusting the Document SettingsReceiving faxes manually using an extension telephone Receiving in secure receiving modeStoring individual fax numbers Speed Dial No Setting UP a FAX PhonebookStoring Group fax numbers Group No Printing Deleting the polling document Using the Polling OptionSetting up a fax phonebook using SyncThru Web Service Storing the originals for pollingStoring originals in Mailbox Using MailboxPolling from a remote Mailbox Creating MailboxSending a FAX in Toll Save Time Printing a Report After Sending a FAXFaxing to a remote Mailbox Forwarding a Received FAX to Other Destination Adding Documents to a Reserved Delay FAX JOBSending a FAX from a Computer Setting UP the END FAX ToneUnderstanding the USB Screen Using USB memory deviceUsing USB memory device About USB MemoryPress Scan to USB Scanning to AN USB Memory DeviceScan to USB ScanningMachine senses and determines the size of the original Press USB Scan to USB the Output tab File Format Press USB Scan to USB the Output tab Scan PresetFile Policy Press USB Scan to USB the Output tab QualityTo print a document from a USB memory device Printing from a USB Memory DevicePress USB Print Understanding the Document BOX Screen Using document boxUsing document box About Document BOXStoring Documents to Document BOX Using document box Workflow Screen Using standard workflowAbout Standard Workflow Understanding the Standard Workflow ScreenTransmit Tab Various Operations with WorkformWorkform Creating Screen Input TabScan to multi-destination Delayed start featureNotification feature Approval featureBrowsing the MACHINE’S Status Machine status and advanced setupMachine Setup Admin Setting screenOption Description General SettingsSetting the Setup tab Optional Service AdjustmentWithin Job Offsetting to On, the output paper is ContentionFAX Setup Copy SetupNetwork Setup Security Access ControlAuthentication mode, the users Authentication NetworkMethod Authentication Authentication system can beSelect the IP Address or Host Name User Authentication MethodExternal Authentication Server from Security Network Select Security External Authentication Server SMB ServerInformation Hiding Optional ServiceChange Admin. Password LogStandard Workflow Management Document BOX ManagementPrinting a Report Maintenance Maintaining the Toner Cartridge Replacing the toner cartridge Handling instructionsUse of non-Samsung and refilled toner cartridge Estimated cartridge lifeExpected cartridge life Maintaining the Imaging UnitReplacing the imaging unit Maintenance Items Yield Average Maintenance PartsTo access SyncThru Web Service Managing Your Machine from the WebsiteClearing Document Jams TroubleshootingTroubleshooting Tips for Avoiding Paper JamsRoller misfeed Misfeed of exiting paperTray Clearing Paper JamsMessage Location of JAM GO to Optional tray Optional high capacity feeder Troubleshooting Paper exit area Fuser area or around the toner cartridgeStacker finisher Duplex unit areaPaper jam in front of finisher Understanding Display Messages Message Meaning Suggested SolutionsPaper jam at exit of finisher Install it Imaging unit is Finisher error zzzFuser error zzz Installed correctlyAdmin Setting to Switch is locked orAnother problem Not installed. InstallCondition Suggested Solutions Solving Other ProblemsTouch screen problem Paper feeding problemsCondition Possible Cause Suggested Solutions Printing problemsSource Selects printMaterials from Wrong paperPrinting quality problems Curl or wave MisformedCharacters SkewScanning problems Copying problemsFax problems Samsung Scan Manager ProblemCommon PostScript problems Problem Possible Solution Cause Common Windows problemsCommon Linux problems Not scan Common Macintosh problemsSupplies Ordering supplies and accessoriesAccessories Ordering supplies and accessoriesKit HOW to PurchaseFDI Foreign Device InterfaceInstalling a memory module Installing accessoriesPrecautions to Take When Installing Accessories Installing a Memory DimmSelect the Samsung SCX-6545 Series PS printer Select Device SettingsReplacing the Stapler Activating the added memory in the PS printer propertiesEnabling FAX Feature After Installing the FAX Option KIT Specifications SpecificationsGeneral Specifications Printer SpecificationsScanner Specifications Copier SpecificationsFacsimile Specifications Optional Glossary Fuser Unit ITU-T No chartEthernet EtherTalkNetWare ResolutionMAC address ModemWatermark Subnet MaskToner Cartridge UNC PathIndex Power Save Power Saver Linux problems 119 loading originalsMachine Info Machine Setup Optional service 91, 92 optional tray 18, 121 original sizeScanner lid 18 Scanner lock switch Scanning ProblemsReplacing stapler 124 Report 93 Resolution Scan preset 59 Scan to EmailContact Samsung worldwide Contact samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center Russia Page REV Software section Contents Using Windows PostScript Driver Using Smart Panel Page Installing Software for Local Printing Installing Printer Software\Setup.exe Custom InstallationBrowse Select Custom installation. Click NextTypical Installation Installing Software for Network PrintingCustom Installation Browse Select Repair and click Next Reinstalling Printer SoftwareRemoving Printer Software Printing a Document Basic PrintingPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Basic TabAdvanced Graphics TabScaling Options Font/TextAdvanced Tab Using a Favorite SettingSamsung Tab Using Help Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperChange percentage of your document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayPrinting Preferences Layout tabPrint on Both Sides Select Printers and FaxesPages Per Sheet Paper/Quality tabYou can select Paper Size, Graphic, and Document Options Printing Using the shortcut iconUsing the right-click menu Overview Direct Printing UtilityDouble-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxQuick Start Guide Scanning Using SmarThru OfficeUsing SmarThru Office Starting SmarThru OfficeScan To Uninstalling SmarThru OfficeFax Windows Vista Scanning Process with TWAIN- enabled SoftwareToner Level Troubleshooting GuideDriver Setting Only for Windows Understanding Smart PanelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverPrinters Tab Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers ConfigurationSharing Ports Between Printers and Scanners Scanners ConfigurationPorts Configuration Classes TabPrinting from Applications Configuring Printer Properties Printing a DocumentPrinting Files Scanning a DocumentClick Properties Adding Job Type Settings Using the Image ManagerTools Function Select Uninstall and click Uninstall Installing SoftwareInstalling the printer software Uninstalling the printer softwareSelect Socket/HP Jet Direct in Printer Type Setting Up the PrinterFor a Network-connected Click Add on the Printer ListSelect your printer name For a USB-connectedPrinting a Document Changing Printer SettingsLayout Paper Job SettingGraphics Job AccountingOptional Finisher Printer FeaturesPrinter Settings Advanced OptionsPrinting on both sides of paper Printing Multiple Pages on One Sheet of PaperScanning with network Setting scan information in Scan ManagerScanning Scanning with USBIndex System requirements Macintosh
Related manuals
Manual 8 pages 17.3 Kb